|Address:||501 W Baddour Pkwy, Lebanon, TN 37087, USA|
|Working:||12–10PM 12–10PM 12–10PM 12–10PM 12PM–12AM 12PM–12AM 12–10PM|
The old dude thats been running it forever that I hope is not the owner - should be fired. Anytime I go there he does ABSOLUTELY nothing to welcome my son and me. If I were a woman and had a group of girls and a birthday which equals more money cause you have to buy their food , I would be treated differently. What does that say about his character ? Also they are cheap skates. Will fight you over a quarter if their stupid token machine takes your money. And the food is disgusting and way overpriced. They also serve beer at all hours so when youre having your birthday for your kids thats great but theres also a team of rednecks walking around drunk in the place. Not to mention the mini "arcade" with teen drug addicts cursing smoking and sneaking in their own alcohol. The place wants to be like HOLDER in gallatin so bad but it doesnt even hold a candle to holder , which is where I will be going from now on. If you want a cheesy atmosphere, need to kill an hour , want to drink while you kill the hour , and want to be rushed to finish your game , all the while if you have a problem will be instructed on how to fix it yourself instead of being assisted - go to this place. To sum it all up theyre the only game in town and they know it. Thats what kind of attitude they have. Some places that are the only game in town care about your business - but these people are more than likely bowlers themselves and participate during the week in their own leagues and could care less about weekend business and thats where they get a lot of $$$. Unfortunately Ill go whwre Im appreciated , in gallatin , I pray others do the same and Pro bowl west shuts down like Lebanon Lanes.
We have went to Pro Bowl in lebanon two times. The first was ok, but they did not have a ball "helper" for the kids to use. It seemed expensive for 2 games ($70 for each kid to play 2 games). The second time we went they did have new dinosaur ball rollers that were cute. It was still expensive and one of our games kept registering strikes when we did not get strikes. We told the desk clerk and he "fixed" it. It didnt actually fix it, so one of us had an almost perfect game recorded when it really wasnt. The desk clerk did not offer to refund those games or make it right in any way.
After reading all the horrible reviews on this bowling alley, we were going to skip this place and drive to Hendersonville. Since we live in Lebanon and this place is only a few miles away we decided to at least walk in and see for ourselves. I am so glad that we did. The place was clean and inviting. The two men working the counter were personable and friendly. We asked if they were aware of the bad reviews. They were, but didnt seem overly concerned about it. I would recommend this place to anyone looking for good family fun. We will return!
This place smells as soon as you walk in the door. No one speaks to you at all. I had to find someone to help me. The bathroom was no where near clean. A lot of attitude from people at this alley. And the prices for the birthday parties are just ridiculous. Especially since all we can bring in is cake and ice cream. Yes please take my money on your over priced bowling alley bar type food. No. Id rather save my money and eat elsewhere afterward. Pretty ridiculous.
Had been here before and honestly wasnt impressed.figured i woukd give it another try.little pricy for what you get.really out of date.customer service is also not their number one priority...anywayplayed one game in 40 minutes went to pay for another game and they said oh we have a league coming in 45 minutes and basically said no we cant play again.should of just went to hermitage lanes like orginally planned.dont waste your time or money.take the ride.
A Private User
When I asked how far down my party was on the wait list I was told "I cant tell you that." I put $5 in the juke box and it froze, only to be told it would reset and it stayed off. I wasnt offered a refund. After our party of 5 got a lane, we all paid for 3 games each and the lane was turned off before our 3 games were complete. After one of our people brought to the workers attention, it was turned back on. I will not go back to this bowling alley.
A Private User
So many negative votes.. Its alright. I usually went every Wednesday night at 9pm with a group of friends (there wasnt a wait), bowled 3 games (costed $1.50 a game), and including shoes the total was $6.24. The price isnt bad in my opinion... but I will say that they do need more people working staff and the lanes could be fixed up. Free music would be nice too.
We went in on a whim one day last week around 2:30. Weve always been happy with the arcade room, so we played some pool and listened to music. We ordered a pizza and fries mushrooms. The lady behind the counter brought the food to us, sweet as always. Its a pretty chill place to hang out. One of our favorites!
Would not let me bring in a bottle of water. I understand the no food rule, but this should never be applied to water. They just are not friendly here. If you love to bowl, Im sure you are fine here, but if you want to spend an enjoyable hour or two with your family, you should probably look somewhere else.
Saturday night @ 9pm, waited 45 minutes for 2 lanes. One lane kept getting out of sync and not recording the second bowl of random frames. Another lane wouldnt return balls until it jammed, and then would return 5-6 at once. Very frustrating experience. Also, $5 minimum on credit cards at the concession
Our balls kept getting stuck and it was just our family on the one lane. The equipment seemed dated for the ball returns and no large TV screens mounted as weve come to expect from other bowling allies.
A Private User
Its a great alley very friendly staff does need some lane work but in all reality they are not making enough to fix anything bowling business has gone down since they quit letting people smoke in them
We had a horrible experience. Terrible customer service. Seems like the head guy doesnt really care who he pisses off, he is gonna do what he wants and that is that. Definitely will not go back.
The place is great its clean and very well managed and employed. Price are great and its fun. This place is my second family Ive bowled here for years and wouldnt have it any other way.
It is an old bowling alley so cant really have high expectations. Popcorn way too salty and everything needs a deep clean. My son did have a blast at the birthday party though!
No ATM. Kids wanted to play in the arcade and we had very little cash on hand. Staff would not offer cash back at the register but told me I could go down the road to an atm
Great bowling spot, and Troy, the General Manager, was awesome when I stopped by to visit and look around. The place has a good feel and is super clean. Will be back!