Address: | 5255 Heatherdowns Blvd, Toledo, OH 43614, USA |
Phone: | +1 419-865-8815 |
Site: | southwycklanes.com |
Rating: | 3.1 |
Working: | 9AM–12AM 9AM–12AM 9AM–12AM 9AM–12AM 9AM–1AM 9AM–1AM 9AM–12AM |
AN
Angel Pringle
I took my nephews bowling to celebrate one of their birthdays at Southwyck Bowling lanes at 7 pm tonight (April 18th, 2013) and had to deal with the worst staff I have ever had to experience in my life. From the moment I walked in I felt unwelcome, the elderly ladies working the cash register both turned around and ignore us. When one of them decided to acknowledge us I asked how much a round was, and she rolled her eyes and said 3.50 a game with anger in her voice. I ignored that, then we had several complications with our game, (balls getting stuck, pins not being set up in full racks, ball being to heavy for my nephew) every time we needed assistance after being ignored we were greeted with poor customer service. One of the old coots yeld at my nephew for needing another "lite ball" saying "You already have one!" Woman I just spent a good amount of money for these boys to have a good time why cant they each have their own ball to play with. I was going to confront her, but seeing as I had been disrespected the whole night on numerous occasions I decided I would just leave instead of giving them another cent of my money. Thank you SouthWyck Bowling Lanes for ruining my nephews 7th birthday! Thank God this was not his birthday party!!! Along with horrible customer service they have horrible equipment, IT IS A HUGE WASTE OF MONEY!!! GO TO TIMBERS BOWLING INSTEAD!!!!
JE
Jeremy Hervey
I used to have this rated at a 3/3 on here because of the environment, but I am changing this to a zero after these last two days of being there. Yesterday, I go in to prebowl with a friend of mine for a league and we had to switch lanes two different times for quality reasons. She warned me the lanes were not "dressed" for league and they werent, but I appreciated the warning. Tonight, I go in and notice there are still pins up on the lanes for the leagues, even some with partial racks. We got started bowling and it made sense as to why it didnt seem oiled...they werent. Ill leave it with this. If you take your bowling game seriously and want to continuously improve it, stay the hell away from here. If youre just looking to throw a game here and there without the desire or care to play in leagues, this is the place for you. What a joke....this is the last league I will ever do here. They should be ashamed of themselves and I see why now that they cannot fill a league. It is the slums of house shots.
LI
Liz Medsker
This place isnt bad if youre not serious on bowling or shooting pool. But all (and I mean all) of the issues you encounter are because this place badly needs an update. The staff is very friendly, there is a good pro shop here, and prices are decent on drinks. However, the building is old, the machines are old (and error a good bit), the pool tables and bowling lanes are old, they really need some good house balls, the bathrooms are old. This place is busy on weekend nights so youll likely be waiting for a lane, especially if they have leagues bowling. If the management spent some money at least on new balls and to slowly update the building, Id come in more. But if you want well maintained lanes and balls, drive a bit farther south down Reynolds to Timbers in Maumee and bowl there instead.
AD
Adlai Deisler
I would have to say Southwyck Bowling Lanes comes HIGHLY un-recommended. Their customer service is quite simply awful. I have been turned away many times during leagues when they still have thirty lanes open. The prices are ridiculous unless you go for their Sunday special, but they give no warning on their website or in the building when the special is actually valid. If you do go, do so in the evenings. In the mornings the counter is run by three incredibly cranky ladies. Just stay away.
AN
Andrew Barker
The bowling lanes are nice and theres a lot of them. 64 I believe, to be exact. However the customer service is grouchy at best. As for the lanes themselves still smell like smoke from cigarettes. If your just looking for a place to go bowling its great once you get past the old grouchy ladies that Im calling customer service. the 1 great thing is as long as there are no leagues you almost guaranteed to get a lane. If I had my choice Id rather go to timbers bowling lanes provider lanes open.
AN
Andrea Leu
First off 2 of your older night staff on Saturday 1/7/16 were completely rude and unprofessional!!!! This was the only place my daughter had a problem using her Visa gift card fshe received from Christmas. To require Id for a gift card that doesnt come with a name on it is absurd . You can pick them up anywhere. If a gift card does not have the whole amount it will not go through. This ordeal embarrassed embarrassed my child for something completely ridiculous.
A
A Private User
Long time bowling facility in Toledo, but equipment is aging, shoes are from the Dark Ages, and although they appear to have lots of bowling balls, almost none are weight-marked and most have irregular finger patterns. Not a place to go if you are looking to bowl as a renter, although I am sure regular bowlers with their own equipment would find it adequate. It looks like not a penny of revenue is being put back into this place.
A
A Private User
I bowl here on a league and I would whole-heartily recommend them for leagues. They have a large following and the leauges are quite large. Great for leagues. However, if you want to bowl with friends look elsewhere. Prices are $3.99 per game. No specials. Also, recreational bowlers may find the balls and shoes to be lacking. If you want a night out, go to Miracle.
GA
Gabrielle Griffin
Very old bowling alley. Customer service was alright. Every time someone bowled, the balls would get stuck and had to be reset multiple times in order to bowling again. The computers on the lanes had glitches almost the whole time and had to call the attendants more than once for our lane.
EL
Elizabeth Wineland
When Interstate Lanes dropped the ball on our bachelorette party, we headed to Southwyck Lanes. We had great customer service, and the staff were very friendly and helpful. We had some technical difficulties with the lanes, but they took care of them efficiently and we had an awesome time!
JA
James Brennan
Typical bowling ally, over 60 lanes so there is a lot of room to bowl. Has not been renovated in a few years but when youre there the only thing youll care about is knocking down pins. They also have an arcade and several pool tables if you get bored of bowling.
A
A Private User
many lanes, decent condition. good staff is responsive. careful not to get caught in turf wars! ive been here dozens of times, great times! the only time i ever had a problem is when dozens of gang members showed up and started brawling in the parking lot
MR
mrblank banana
Saying my experience was bad is a understatement....the workers are lazy and rude....the function of the machines are trash....the wait time is super long....if you want to waste your time waiting and have terrible service then this is the place for you
CH
Christopher Latimer
We took my 6 year old bowling this afternoon and we were greeted by a rude, older gal. Seems like she was definitely having a bad day and treated us all with disrespect. Going to try Timbers bowling in Maumee down the street next time.