Address: | 4277 W 150th St, Cleveland, OH 44135, USA |
Phone: | +1 216-252-5333 |
Site: | marriott.com |
Rating: | 4.3 |
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Sarah Lazarus
Me and my husband held our wedding ceremony and reception here. We were thoroughly pleased with how everyone handled the event from start to finish! Michelle was the first person we met to book the wedding and she is amazing. One of my biggest concerns for venue was my nephews allergies. He has anaphylaxis allergies to dairy and egg and I was very adamant that we bring his food in. This was the only place willing to work with us and Michelle was willing to go above and beyond for him. She is friendly, accommodating and very funny, my Nana loved her! Sean was our wedding planner along with another young lady. They did an amazing job through everything. Sean was awesome about communication and helping me stay calm through planning. The setup was beautiful. As a bride you get so nervous about having everything turn out great and they made it better than I could have ever imagined! Everyone was raving about the food. Everything was delicious. My husband and I had the Hangar Steak and it was awesome and full of flavor. We had Liz (I think) as our head table server. She was so polite and attentive, making sure the wedding party was happy the whole evening! When we went up to the room that evening I was pleasantly surprised to see all our stuff already there and a bottle of Champagne and chocolate covered strawberries. We were so tired that unfortunately the strawberries stayed out too long but they looked so delicious I contemplated eating one in the morning. I wish I would have eaten them that night! The suite was so comfortable and it looked awesome! All in all we highly recommending Cleveland Airport Marriott to everyone for events!
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WHDSM
Stayed one night at this location before boarding a plane the next morning. An older Marriott than has been going thorough several renovations over the last few years, and it showed for the better. Every staff member; from the front desk, housekeeping, concierge etc., I came across smiled, said hello and just in general very friendly (Very welcomed). When walking in you immediately get the "Awe" feeling and are pleasantly welcomed by the staff there. The AMP bar and restaurant serves room service and there in the lobby on the first floor. My room was located on the 6th floor and as a Platinum member I had access to the Concierge level on the 9th floor. Very welcomed, will a FULL breakfast, dinner snack and desserts in the evening. Shout out to Kristina who prepared my room and made it clean, and dust free! Check in and out was smooth as expected using the mobile app, and was surprised that I was able to drop my Hertz rental off, instead of the airport, which is a huge convenience as they offered hourly shuttles tot he airport. The bed was a little firmer for my tastes but comfortable enough to get a good nights rest. Rooms are quiet and very adequate and comfortable. Definitely the Marriott and category property you would expect at this full service Hotel. Thanks for reading. Video on the YouTube Channel and if this review helps you give a thumbs up!
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ronald gunton
Just had our daughters wedding reception in their Grand Ballroom and cannot say enough good about our overall experience. Throughout our planning stages with Mary Frances and Belinda, the entire process was seamless. They listened intently to what we wanted and how, then followed through with the implementation on the night of the event. The entire night went without a hitch and followed the timing as planned. The food came out in timely fashion with only 2 meals (steaks) found to be slightly undercooked for the guests liking. This was immediately addressed and successfully remedied by the extremely attentive waitstaff and the night continued on without any other "issues." The bartenders were excellent and despite having a very "thirsty" crowd, there was no chance for a line to form due to how well they handled things. We were similarly accommodated the following morning when we returned to the ballroom to retrieve some of our own decorations and other items left in the ballroom. Our rooms had nice amenities and our suite was very roomy with 2 full baths and plenty of space. The morning staff was again very helpful, which capped off our great experience during a most important event. We would highly recommend holding a reception at this venue.
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Joseph A
To say it was okay is stretching it. Most of the people where nice but did run into a few rude workers. When booking a room they should tell you if there is a convention in the hotel. First room I got was dirty, trash on the floor cigar tobacco in the drawer and the room smelled of something. The second room was better, a bit cramped but passable. The pool and spa was in nice condition the first night and a real treat, unfortunately the group of unsupervised kids destroyed any chance of visiting it in peace again. The inability of the staff to keep towels on hand was a problem, if they could only bring more then 12 at a time. The food in the lounge was the same as the restaurant, microwavable at best and over priced for what it was. I liked the courtesy van, getting a ride to the rapid station was nice. However when I asked them to take me a few blocks they siad they could not "go" that far. After looking it up, I found it was a shorter distance then the Airport that they go to. Everything else was what I expected out of my stay. I have stayed at many Marriot hotels over the years and this one is my least favorite, I will not be staying here again. I dont think they will even care. Do yourself a favor and try to go somewhere else.
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Misha Hall
Stayed here in March for my sons 6th bday the the rooms was clean,and we had a blast in the pool area but after enjoying our stay for the night I wake up take my family home and go to work to my mini van being broken into by some young thugs in the neighborhood window broken out,column peeled and broken off I made a police report which they didnt show up till later and we found out 2 other cars was vandalized as well as mines the staff was nice and tried to help but after waiting for a lady from there claims office named mi mi for almost 2 months she exclaimed that they dont cover that and the sad part is I had to pay $75 for towing $350 to get my car fixed and $150 for the parts and she wouldnt even comp my room out after me calling and asking for at least that for months ppl be away Do not drive your cars there especially in the back it is not safe your car will get broken into and they wont do anything about it!Please ppl be aware Do not I mean do not stay at the Marriot on W.150th or your car may get stolen!
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Shin Hikari
Very poor Hotel. VERY OLD Building, small rooms, no hot water in the tower side, building is cold, elevators broken, Front desk staff rude and un-kempt!!! You dont greet guest while looking at your cell phones and using PROFANITY with your friends at work and on the phone. Room was nasty and smelled, sheets were dirty with hair on them. Bathroom missing essentials like toilet paper and towels. Why did i have to call front desk for these items? And the noise at night through paper thin walls with children running up and down the hall all hours of the night!! Then there are the drunks!! Not worth $299 per night, stayed at motels much better then this and with larger rooms!! Not worth the money or headache and possibly catching a disease from dirty linen!! What a disgusting dump!!! Hotel seems to cater to GANG BANGER criminal elements as well!!!