Baxter Avenue Theatres

1250 Bardstown Rd, Louisville, KY 40204, USA

Related:	cinema world fitchburg
Address:	1250 Bardstown Rd, Louisville, KY 40204, USA
Phone:	+1 502-459-2288
Site:	baxter8.com
Rating:	4.3

Location

Photos 100

Reviews 6

Wade J

I am someone who comes to your theater two or three times a month, sometimes more. After tonight, the trouble makers and hoodlums can have your deteriorating, smelly, broken chaired, terrible theater - I will drive to St. Matthews to see 1st run movies from now on I was at the 7:35 showing of The Gunman tonight at the Baxter Ave Theater. As the movie was starting the woman sitting down the row from me (an african-american woman with two friends and 5 kids under 7 in a RATED R MOVIE) would not put away her HUGE phablet - some sort of huge phone. I asked her to please turn off the phone. She just put it on a white screen and waved it at me. I could have engaged her, I refused. Instead I went out and found an employee and told them the issue. There was a big yelling match, but no one threw her out. Her friend then moved one row in front of us and 10 seats down to be right in front of me with her phone which she turned on and left on. white screen in my face. I again said NOTHING to her, I did not engage and went and got an employee (a young kid) who called the manager on the radio and then said to me well throw her out. The manager arrived, stood in the back and watched this go on for 10 mintues - I got up and asked him - please make her stop - he said nothing. Then I pointed to the other woman on the end of my row, she had her ph-ablet out again, they were texting back and forth. then the manager (long haired kid, maybe Kevin, just left and went back to the office) I WAS FURIOUS. The woman moved, afraid whe would be thrown out, moved to the fourth row with 4 of her 5 kids, leaving the other with her GF who was still in back row texting on her phablet constantly. Turns out she was texting two big men that came in stood in front of my seat and stared at me and then went and joined the woman in the front row. 45 minutes into the movie - she kept pointing at me. I was afraid for my safety. turns out the whole time she was calling for back up. I walked out, insisted the manager come out of his office. I demanded my money back and gave him an earful. he said if he asked her to leave it would be a scene that would interfere with the movie, but he expected if I left, I would be quiet about it. HOW SCREWED UP IS THAT - the rule-following person who did not engage anyone else was expected to leave while the inconsiderate asshat who intentionally turned on phone and held it over shoulder to be in my eyes for 15 miunutes of the movie was not even talked to. If you manager is too afraid to eject people from the movie, have a security guard or a cop or hire someone else - I AM INCENSED - you are letting the jerks win. WTH This is insane and just plain upside down. The last time I went to your theater was a couple of sundays ago, you had a power outage for 10 minutes and the movie kept running so we missed 10 minutes of Kingsman, because it was the last showing, they said the registers were closed and they couldnt give us either a pass for another night or our money back - THE POWER WENT OUT IN THE WHOLE THEATER and you didnt do anything for anyone. You already have a very sub-standard produce in terms of quality of theaters, projectors, seats, snacks and everything else, if you cant have a decent product and refuse to control the environment to see the movie, I am done spending my $20 each several times per month. Get better management.

E Campbell

Usually, a nice theater but this time had to watch an entire movie with the theater lights "ON" even though we asked three times to have them lowered. The lights put a glare on our glasses and many in the audience complained. Staff did not care, were just standing around talking to each other, never came in to tell us they did not know how to lower the lights until we asked again what the issue was, then they were rude and would not give a refund even though I missed most of the beginning because we had to keep going to the box office for assistance. Staff basically did not care and acted like we were just interrupting their conversation. Staff refused to refund unless we called the general manager the next day (who is a real nice guy) so we did not bother,...hes got enough staff issues keeping young kids who dont care in line. My daughter could not finish her popcorn and left with a headache from squinting through the movie and the glare (she wears glasses too). The manager on duty needs to know how to turn the lights ON and OFF and should be swift with refunds when they cant deliver a working theater!

Connie Comprone

I have been going to the Baxter for too many years to count, and its always been one of my favorite movie houses, but I have to point out two serious shortcomings: 1) they have no handicap entrance, and getting my husband through their doors in a wheelchair is difficult, to say the least; and 2) they have no disability or family restroom. When I asked about this, I was told I could go into the mens restroom with my husband -- that "no one would object". Really?! Baxter has installed reclining chairs and will soon be serving beer and wine from a new bar -- couldnt they have found the money to install a disability entrance and a safe restroom for those with physical limitations?

Shelley Gibson

I am so happy they finally have reclining seats! The chairs here used to be the worst. These are not as good as Xscape but WAY better that the cinema at the mall (that tried to squeeze as many as they could in the room at the expense of not even allowing the chairs to recline all the way - CHEAP!) One thing I like about Baxter is the folks who are in the audience. These crowds have the highest retention of folks staying to watch the credits, not looking for a stinger, but out of respect for the movies. Baxter Avenue Theaters has a warm place in my heart. Ive been there twice while Jerry Abramson was a few seats over - and that was back when he was mayor.

Brennen Cabrera

I love this theater don’t get me wrong however there are some issues. I went to see the 4K restoration of Suspiria. While the film did look more vibrant in color, many of the shots were extremely fuzzy. Also unknown streaks on the screen. Unfortunately this took away a lot of quality. The only way to see the detail and restoration is if you focused really hard. For a film that took 4 years to restore unfortunately I could not really tell because of projection issues . I’m sure I’m not the only one who noticed this. So let’s hope that they fix this soon for other movies. Please be sure to look at all your projectors.

Kristen Hawthorne

Baxter Avenue is located right down the street from my house. There is plenty of safe parking. The building has been recently remodeled and a wonderful place to come into. They offer 5 dollar movies different times during the week, and also have different film presentations aside from the regular box office movies. I just moved here from Chicago, so to me the price was amazing!! Great popcorn and snacks at a very very reasonable price! The staff is friendly and very hard working! I think this place is great for family, couples or a nice solo film viewing! Keep up the great work!