Related: | wentzville movie theater |
Address: | 5 Prairie Dell Plaza Dr, Union, MO 63084, USA |
Phone: | +1 636-583-4800 |
Site: | great8cinema.com |
Rating: | 4.5 |
A
A Private User
I came tonight to watch The Avengers with my husband. We do not get to go out much, so it was a special treat. We both ordered nachos and sat down as it started. I ate 2 chips and they were so completely stale I got up right away to exchange them in hopes to get some fresher ones. I went and sat back down, and tried a few more, they were pretty stale tasting as well. I ate about 4-5 of them trying to see if I could get through them, upset that I was given something inedible but trying to determine if it was worth it since I hadnt eaten before we left, planning to have some nachos. I set them aside and planned to ask for a refund when I left, so I did not have to miss more of the movie. I was surprised when the young man would not give me my money back since I had "had some" well yeah, how else would I know they were stale. And since I had already brought some back that were stale, obviously they were not good. I demanded a refund, asked for his manager, and was told there was nothing that could be done. I never cussed at or belittled the kid behind the counter, who finally took out his wallet and gave me $4 back from his own money. If the company has a "no refund" policy they need to change it. Not everyone has money to go out to the movies and when they do they should get good food and good service. This young man did the right thing in giving me back the money that I spent, but the company needs to give him HIS money back. There is no way that he should have had to do that. He should have had the freedom to open the register and give me a refund for a stale, nasty product. I could understand if I came out with my first complaint and half or more of the nachos gone, but considering there were only 4-5 chips it should have been obvious they were gross. I will be contacting his manager tomorrow as I was told the store manager is there from 9-3 every day and was not available to handle my complaint or could not be reached on the phone for further advice for this teen.
ST
Stale Chips
We walked to this Cinema on one of our nicer recent days. Had a snowball fight on the way with the fun that was surrounding us. We were in a great mood when we arrived. I was surprised that the largest popcorn bucket, and two pops were so cheap, for being refillable. The seats were amazingly comfortable leather or the like, reclining with armrests that went up to cuddle up to kids or your date. I didnt have to fidget around to avoid the usual discomfort theatre seating provides me. The popcorn was fresh and they were popping more while we were there. Plenty of popcorn butter and flavors. You can even just stop by and get some popcorn with out seeing a movie! We seen Kung Fu Panda 3 Enjoy your life. Always let the good outweigh the bad.
WI
William Pich
The theater its self is fine. The.only problem is the reclining chairs. I dont wanna recline and they squeak. Plus yude people walk down the isle and lean in them and make you recline and dont say sorry or excuse mme or anything.
DO
Donald Knobcock
The arcade games are fun, I won a Nokia from the claw machine. I decided to test its durability so I flushed it down the toilet. Once I got the toilet unclogged the Nokia still worked! Good movie theater, 10/10.
MA
Margaret May
I like this cinema. Especially that it has stadium seating. Dont like some of the people that go there. People putting there feet on other seats and kicking the back of my seat. Otherwise great.
JA
Jazmin Marie
A bunch of teens and annoying immature adults talking LOUDLY during the entire movie. Had to get up and tell the staff, they still continued to talk. Other then this i enjoyed it.
KE
Kevin Duty
This is a surprisingly nice country theater. Good seats and reasonably clean, and they often play different movies from the other two theaters in Franklin County.
DA
David Boxx
We went last week with the grand kids. The place is impeccably clean and the service is incredible. The seats are very comfortable and the sound was awesome
LY
Lynly Russell
Ticket prices are reasonable, and they have a small arcade to pass time before the movie starts. Theaters are always clean, and the seats are comfortable.
KE
Ken Kugel
Best theater around. Comfortable seating, great snacks, and friendly service. Website takes more time to navigate than Washingtons movie theater.
NA
Nalan Vol
I love going here. It is less crowded and more homely than the one in washington and their employees keep it clean and friendly.
KR
KRISTEN LANHAM
Great theater. Would have been 5 stars but occasionally the popcorn seems like maybe it sat for too long. Friendly staff though!
RA
Rachel Ballmann
Awesome place with always great movie options. If you missed a movie, they usually keep it out longer than most movie theaters
JA
Jason Kemper
Well priced and tasty snacks. The staff is friendly, the bathrooms are clean and the arcade has a good selection of games.
MA
Marie Carter
We come here all the time! Comfortable seats, great service and the foods good enough to make an impromptu supper out of!
NA
Nathan Scott
I if youve been to cinema 1 plus in Washington then came here u know why. AKA THIS MOVIE THEATER IS DA BOSS
GR
Grant Fergerson
Can see a movie and get popcorn and a drunk for less than $10. If your lucky youll one of the fancy screens
CL
club chicken _nugget
i got there alot a good selection of movies but they almost never have the movies that i would like to see
ST
Stephen Choate
Staff refunded what they overcharged because computer messed up. They did without anyone even asking yet.
KE
Kevin Cook
Snidey kids working, but thats normal. Affordable, good selection of flicks and popcorn salts/seasoning.
SH
Shawn Gorden
Decent small town theater. No fancy stadium seating with fancy chairs, but it is clean and they have 3D.
TO
Todd Hanse
Great small town movie theater.. The place was clean and the staff was friendly and professional.
RI
Richard Hoey
Movie projprojector wouldnt start and no one knew how to start it. Left and saw movie elsewhere.
EM
Emily Geisert
Decent prices but the sound is often wonky and sometimes theres picture quality issues as well
TR
tracy brooks
Nice seats,like the variety of popcorn season, clean bathrooms which is a plus,good prices.
CR
Crappy Animations 0923
My favorite theater! Wouldnt want to go anywhere else! Excellent screen, wonderful service!
MA
Matt Wood
Updated seating, expanded parking lot. Theyve made gradual improvements in the right places
DE
Dennis Moore Jr.
Not the best place to go but the staff is courteous. Prices are high and seats are average.
MR
Mrs. Durbin
Usually dirty, the employees lack customer service skills, and bathrooms are yuckie.
JE
Jeff Moore
Nice atmosphere... Haha it was just my wife and I and my daughter with her boyfriend.
DA
Dawn Rice
Great movies, great prices, comfy seats, and the best buttered popcorn!!!!
JE
Jessica P
Love all the flavors for popcorn, but cleanliness is not 5 stars
CY
Cynthia Coblentz
Clean. Great Employees. Good movies.Awesome fizzy soda pop
ER
Erin Paul
Screen Quality is great! Its always a pleasant experience!
TE
Terri Thiessen
Staff is pleasant. The theater was a little loud.
JA
Jay Mumma
Nice and clean, but screen was a little off kilter
BR
Brian Bingaman
A great place to take in a movie with the family.
SH
Shelby Koepke
Nice seating, audio, and screening. Bad prices.
BR
Bronwen Voss
Clean cinema. Nice staff. Comfortable seats
MA
Matthew Stage
Best prices on movies popcorn and soda.
CI
Cindy Shirrell
Simply Wonderful Staff and clean !!
SN
Snoopy von
Great location, never too crowded.
SA
Sam LeVon
Nice movie theater in a tiny town
SC
Scott Terrill
Great theater nice comfy seats
CH
Cheryl Call
Seats are to close no arm room
RH
Rhonda David
Super comphy reclining seats.
JO
Joshua Maulding
Makes my pee pee hard. 10/10