Altitude Trampoline Park

Address:	700 Boston Rd, Billerica, MA 01821, USA
Phone:	+1 978-663-5867
Site:	altitudeparkma.com
Rating:	4.2
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–10PM 9AM–10PM 10AM–8PM

Location

Photos 100

Reviews 24

Dawn Falite

While visiting from out of town, the staff was incredibly rude and unhelpful. We brought 7 kids, all cousins of various ages, for an hour of fun. The oldest was playing with the younger ones and was yelled at by the manager, a male wearing a backwards baseball cap. He threatened to kick him out. When a few of the younger ones wanted to add another 30 minutes, we were told we would have to pay $9 for a "new transaction" instead of the additional $6 that a 90-minute session would cost. What a poor business model! The owners need to reconsider this because Im sure more people would add time if they made it easier. You would think they would want to keep the place busy when there is no line. The icing on the cake...no soap in the restroom! I dont think we will be back unless there is a new owner/manager!

Tdrizz

I went here with my son and his friends, I would rather drive 40 minutes from Nh ,(where we live)then 10 minutes to Skyzone! I will never go to the other place! Altitude was clean, the staff were very kind, and the kids had a blast ! We went at a good time. We stayed for an hour and on the drive home they barely said anything except how Awesome Altitude was and how tired they were ! They also dont make a fuss over socks !!! They do require good skid resistant socks but you are not required to only use theirs unlike the other place!!

TimeKeeper Kappa

Need to make the staff more considerate of the kids...They are yelling constantly at anything...The guy threatened to kick me and my friend out because we threw balls at each other in the dodge ball arena...Then I said ok and I guess he thought I was being rude or something because he came back 10 mins later and said we have to leave...Then he said he would give us one more chance and he was a tall male...Masculine and is always there whenever I go for some reason...

Brenda M

Lots of fun! Many trampolines to bounce on. The only drawbacks (for me) is that there is no dedicated place for very little kids to bounce and jump in foam pits. There is a lot of room to spread out. Also, they have automatic opening sliding doors to the entrance that opens directly on to a parking lot. Again, not a problem for older kids, but if you are 2 years old and your mother takes here eyes off of you for a minute.....

Belinda Paul

Ive been to four different types of these trampoline parks and this one is the worst. If the staff were not wearing shirts labeled staff you would think they were customers. The kids basically run the show here and chaos rules. No supervision whatsoever. Sure the kids have a blast. What kid wouldnt have a blast when they are allowed to do whatever. Too chaotic and dangerous for my likes....

James Simcock

If you can get over the high price when with a group than its great! Also maybe a run down of the rules before being let free would be good. The kids I went with were being spoken to in a "this is the third time Ive told you" tone. When doing things that even myself would have thought were okay. Also bring a towel your going to be sweaty and they dont have paper towel in the bathroom.

Keara McBean

For the 5 minutes I was there, it was really fun. On my first jump i ever took there, I fell down hard on one of the purple "safety guards" in between the trampolines. I would suggest making those less hard and protrude out of the floor less because while I was waiting there to be picked up, I saw several people either trip on those or fall on them.

Jessica Rauseo

Been here for two birthday parties. Place is always clean, plenty of staff around keeping a watchful eye and making sure everyone is safe and responsible. Birthday parties were handled efficiently by friendly staff members. My kids have had a lot of fun here and I am waiting for the opportunity to be able to go and jump myself!

Julio Pacheco

This place is EXCELLENT! Kids will have a great time. Very clean and lots of staff monitoring everything. Not a 5 star because they dont offer a weekly or monthly plan. I would definitely bring my kids at least 3 times/week, but $15 every trip is too expensive. Overall super place! Kids will love it.

Matt Valuk

Great for children of all ages and kids at heart. I went here for my 30th Birthday with a large group of people and we had a blast. Recommend going later in the evening with adults. They have a rock wall, slam dunk area, dodge ball, flip pit, and a ton of trampolines. It was a blast.

Tara Purrington

Great trampoline park, has big open area, Rockwall, jousting area, basketball hoop, 2 dodgeball courts separated by age, trampoline to foam pit area. Party rooms or tables, lots of seating for parents with TVs. You need to purchase socks if you dont already have some.

DangerousDill

Very good place, the staff are good and its very fun, me and a friend went there and did everything and still had some time left with the hour ticket, the socks felt weird but you get used to them, very good and fun place but not the most to do.

Endy Lau

Great spot for all ages but just be careful on going during busy hours. Too many people on the trampoline is only asking for people to bump into each other! Otherwise you will have a great time for any age

PatriotPete

this place sucks every 5 seconds i heard a staff member yelling at a kid. My friend and i got yelled at for jumping on the same trampoline! DO NOT GO HERE GO TO SKY ZONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Amy Parent

My kids have a blast here, as far as the staff Im not sure what they are supposed to be doing but they do nothing its chaos! And the staff stand there on their phone and chatting with each other!

Quinn Jones

Our kids have a lot of fun. The staff has been professional and handles problems well when they occur. Most kids seem to reach saturation after 30 minutes or so; an hour is kind of a waste.

Maura Kohan

The customer service is terrible, and the employees are rude. I have never had such a negative experience. I highly suggest you go to skyline instead of this horrible "family friendly" place.

Maddy Tetrault

NEVER COME HERE, THE EMPLOYEES HERE ARE RUDE AND INCONSIDERATE. THEY STOLE MY MONEY AND WHAT DO I HAVE LEFT??? I WAS ROBBED OF MY TIME AND MONEY.....LET THERE BE JUSTICE.

Sabra Ari

Total chaos, no rules followed, toddlers AND unruly teens boys jumping in every direction, near-collisions multiple times. awful place. Ill stick to Skyzone or Launch.

Chris

Fun time, first one Ive been to so not sure how it compares to others. Has basket ball, dodgeball, basic rock climbing/boldering. Lots of rules for the kiddos.

Dealwithitman

While playing dodgeball there were no employees watching the kids so they started fighting and whipping the balls at each other. Otherwise, its pretty fun!

Elizabeth Lugo

Nice place but some of the staff yell to the kids just because there time its over RUDE. JUST SAID IN NICE WAY YOUR TIME IS OVER THAT ALL

RiseFrom TheAshes

I came here on Wednesday afternoon, this place is so much fun!!! The staff was super friendly, mostly just high school and college girls.

suzanne canton

Love this place. My kids kill all kinds of energy here and the price isnt too bad. Multi-age friendly and the employees are very nice.