|557 Stillwater Ave, Bangor, ME 04401, USA
June 2017 Edit: Finally encountered the Ticket Checker (oft called Nazi but thats too extreme) and the way he spoke to my father, a man in his late 50s was rude and condescending when all my father received from the ticket stand was two receipts vs a receipt and his ticket. The situation was resolved quickly when a manager was called over who SIMPLY said my father was okay to go in upon showing his receipt. So beware when hes standing guard and always make sure to have your ticket, especially when leaving for a potty break mid-show. But avoid at all costs. Its very uncomfortable to be in that situation, even not directly. I hardly wish for people to be fired but the Ticket Taker has consistently acted like this for many years now with little to no change seen. Overall, I prefer this theater to the cheap seats on Odlin Road as it is continually a pleasant experience barring a few minor bumps that I can overlook. I especially love the rewards program which crosses over with the Drive-In during the warmer months (however, the Drive-In have soft pretzels listed at $10 which is ridiculous and worthless for the quality of the product). The ticket prices are fair and reasonable, especially if one goes during the day and doesnt see a 3D show. Usually about $7 if I recall correctly. The concessions are okay though I usually only ever get popcorn, but every time Ive asked for a slice of pizza as promoted on their menus, they say they dont have pizza at the time so thats a little frustrating, especially when the hot dog is disgusting. The theaters themselves are spacious, well maintained and have comfortable, adjustable seats, however, they do need to work on temperature control as its consistently cold in the theater which is not good considering 1/3 of Maines year is winter. Even in the summer time Ive had to were a jacket because the a/c was too powerful.
The lack of communication between the employees and their management is a joke. I was exercising my right to bear arms in MAINE (which has an open carry law) and there were no signs posted regarding "no guns" so I assumed I was fine. I was able to buy snacks, and go and sit in the theater for at least 10 min before the management came to me, asking to speak to me out in the lobby. I was informed that their "institution" disallows firearms, which I can respect, but when I asked where the signs were, they told me they didnt have any, and when I asked what their employees would do for me if some loony pulled a hidden gun out and started shooting the place up, they told me, "lets just hope that never happens". Are you kidding me? Ignorance is what led to the Colorado shootings, the school in CT, etc. I explained that the pistol was there for MY personal defense and that I was complying with all Maines open carry laws, but was told I would be denied service if I didnt put it in my car. Upon returning to watch the movie (10 mins late) the manager shook my hand and said thanks, and I told him that my constitutional rights were violated and I was not pleased. He apologized that I felt that way, and when I asked why the employee that sold my ticket when I first walked in the door didnt inform me of their policy on "dangerous weapons" I was told, "Its a verbal policy". Whatever dude. I hope that nothing bad ever happens, because I would hate for Karma to bite your butt off. Looking back at Bangors 4th of July parade, I feel as though people would understand my want to feel safer - but what do I know?
Ive disliked this theater since I moved here and honestly believe that if it had any competition then it would close or be forced to improve. Recently the presentation has gotten unbearable. First, they have started leaving the side lights on during the the movie. This is extremely distracting and takes away from the picture quality of darker films. I work at a different theater here in Maine so I know that it is not illegal to turn those side lights off (The excuse that one of the employees gave me) because the theater already has track lights on the floor. On top of the lights being left on, I went to see Star Wars this weekend and the film was not centered on the screen. This is a projection 101 problem. It was bad enough that my friend even noticed it during the opening text scroll, so it wasnt just me being picky. The projector needs to be centered so the image is centered on the screen, not projecting onto the curtain on the left side with a strip of blank screen left on the right side. My suggestion is to go to Spotlight if you can.
No idea what the rants are about. Snack prices are pretty typical for a theater, its where they earn their money. Theater is a bit dated but I doubt the community would support bringing in a newer fancy one. I cant imagine how people would rant about the prices in a new theater. I recently went back to Portland OR, and was wishing I was paying these prices again. Staff are helpful, friendly, and youthful (so they sometimes make mistakes). My family has been to dozens of movies here and it has nearly always been a pleasant experience. About as good as any small town venue. BTW, after reading the comments about overpriced tickets I went online and compared the prices between this theater and a Regal Cinema theater I am familiar with in Portland, OR. I compared prices for Get Hard in both theaters at comparable times. Bangor $7 Portland $11. Oh, and I dont find it inconvenient or unreasonable for me to remember when I exit and reenter the movie.
V Moon Folckemer
I took my son and 2 teenage friends who had parental permission to see The Purge on Saturday night. I went into the theater to purchase thier tickets only to be told I had to purchase a ticket for myself inorder to buy them tickets. SERIOUSLY, Why dont you just steal my money right on the street. Then the highly socialized young man behind the counter informed me that I would be required to attend a disgusting movie I had NO INTENTION of watching inorder for him to sell me tickets for the boys. AS A RESULT AFTER 30 YEARS OF ATTENDING MOVIES AT BANGOR CINEMA 10 WE WILL NEVER SPEND MONEY AT THIS ESTABLISHMENT AGAIN. I would recommend that people go the 10 minutes to Orono Spotlight Cinemas or over to the Odlin Road to Movie Magic where COMMON SENSE still reigns. BANGOR CINEMA 10 IS ONWED BY THIEVES.
I love this place for the seats...that is if you get the theaters closest to the main entrance. Theyre slowly making the seats better theater by theater I think. They also over charge for popcorn and such but thats to be expected at all theaters because I think thats where they make most of their revenue. Portions of ticket sales go to the actual movie makers themselves. The screens, sounds, and actual presentation is fantastic as well as their staff. I love that its immediately after the highway as well. Great planning o n their part however many decades ago. Their DRIVE IN is fantastic as well. I recommend bringing a picnic dinner with you in the car, then getting popcorn at the concessions during intermission. Their clown clips are a bit creepy too but they screen a lot of oldie intermissions.