Address: | 17855 US-441 #1, Mt Dora, FL 32757, USA |
Phone: | +1 352-729-2800 |
Site: | gator-vapes.com |
Rating: | 4.6 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM Closed |
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Suzanne Sinclair Thomson
First went to this store when my brother and mother came to visit me from overseas. Since they are both smokers I took them to this store to purchase Electronic cigarettes as i really dislike cigarettes and had used an E - cig to stop smoking myself over 5yrs ago. I purchased my mom a "starter kit - Aspire K1" . This was a decent model but unfortunately the glass was broken accidently by us. So we returned to shop and bought an upgrade "Kanga geni tank" . Right from the beginning we had issues with this product. The tank continuously leaked juice and after much searching online we discovered this is not a highly rated product. So after some communication with the store owner and her sales lady, I took it back. The owner tried to insinuate that we had done something to the e-cig and let me know that she would try to fix it , but definitely was NOT giving me a replacement article or a refund. ( I have spent well over $300 in this store since February ) . While she was fixing it she used a wrench ( I was standing right there in front of her) to put a replacement coil in ( since our other one was already burnt out) , she screwed it in and used various batteries to try and smoke the kanga. She took a few puffs and let me know it was okay. Since I am not a vapor user I took her word for it and left the store with the Kanga geni. When I returned home my mom wanted to fill the tank and she saw that the coil was wedged in the tank where you fill it with juice and the tank was bent. So of course we took it back to the store where the sales lady herself was unable to remove the coil as it was wedged in so tight! Since the owner was not there at the time we left the article there and my mom emailed her to inform her we had left Kanga at her shop and what the issue is. She replied by stating that we must have put the coil in to the wrong place , and moreover that it had obviously been tampered with!! Yes , because she had tampered with it! She refuses to give us our money back or a replacement. I will certainly not be recommending her shop to anyone who values decent customer service particularly when customer has already spent a lot of money on purchases at store!! Today I had the pleasure of visiting Vaporoo at 4080 Co Rd 19A , Where I will continue to make any further purchases.
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Liza Ramos
Went to the store not only they help me find the best product suited to me they made me feel at home. Kind, friendly, knowledgeable, and sincere. They get 5+ infinity stars from me. Thank you again ladies you are awesome!! Products are also great and they help me pick something in my price range that works fabulously.
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Robert Hoffman
Have been coming to gator vapes for almost a year, only good things to say about gator vapes, they have excellent service quality liquids and their staff is excellent. I only go to the best and its at gator vapes.
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Brain Mier
The friendliest and most helpful people I have ever met at any vape shop....the kind of store where u r at home....I will not go anywhere else....I have been to around a dozen stores and none even come close!!!!
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Dakota Welbourn
Very friendly and knowledgeable staff, with a very very wide variety of product to suit the need of most anyone that would walk through their doors. Hands down the best shop in Mount Dora.
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Shawn S
This is the only vape store I go to now. I usually go 2 times a week at least. Very friendly staff and always helpful. Thanks Gator Vapes !!!! A++++++++++
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Janel Frederick
Awesome products, knowledgeable employees, they always build rapport with customers and the store appeals to the eye. Best vape ship in lake county.
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David Trexler
People are crazy I got awesome products there and continue to use them today. They showed me my new joytect and love it. Thanks for the tips
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Leah Page
The prices are good but they are limited on servicing my gear because I did not buy it there.
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chancey warren
I love this place! Here almost on a daily basis. The owner is just amazing.
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Sara Simpson
Awesome customer service, and a big selection ,