Address: | 2021 N Hampton Rd, DeSoto, TX 75115, USA |
Phone: | +1 972-298-2322 |
Site: | brickhouselounge.com |
Rating: | 3.8 |
Working: | Closed Closed 5–11PM 5PM–12AM 5PM–2AM 5PM–2AM 5PM–12AM |
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Twyla Marks
Stay away from this unprofessional unorganized establishment!!!! As a former employee, I can assure you if youre looking for an upscale classy and professional environment this isnt the spot....music is great...it has the potential to be a fabulous prime time spot in DFW...however, the management team is horrible!!!! Make sure you get clean glasses and plates and utensils because they dont wash them well.... several times I literally had to wash all of the above prior to serving my guests in my section....you may wonder why service is slow because the waitresses are in the back on Snapchat,etc...not even focused on the customers/guests.....also they put reserve tabs on every table even if its not really reserved to make money....this place is a money hungry establishment....and why is there an automatic 18% gratuity on every check???? I wouldnt send my dog to this spot....This place doesnt foster a friendly customer service environment... from the top on down its a money driven establishment that can really care less about guests experience!!! Ill take my skills somewhere else in the metroplex where the culture is focused on customer service first...money second!!! If you provide great service, the money will come to you!!!!
IN
Indria Hollingsworth
Initially my husband and I were going to go to Brickhouse Lounge. I called to make a reservations and was told there was a $50 charge. When I asked if the $50 would be applied to our dinner bill, I was informed it would not be and an 18% gratuity would automatically be charged to my bill even though it was only going to be a party of 2. Unfortunately, I wasnt able to support this establishment because of their excessive money grab practices. I would have considered patronizing Brickhouse lounge had the $50 reservation fee been applied to my bill as I understand the challenges of people making reservations and then not showing up. I did however, drive to Fort Worth to support another minority owned business that does not charge for reservations or add 18% automatic gratuities.
TD
TDB4140 Productions
Great place to have drinks and socialize, the band "Vibe the Band DFW " was awesome and the owner is very nice. The lounge was big enough for everyone to have a great time and there was plenty of televisions to watch in case you wanted to keep up with a program while you are out having a good time. I definitely would recommend this place to anyone looking to have a nice time to hangout and have dance.
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Walter Edmonson
As I sit here at Brickhouse Lounge ordered a drink, tipped the waitress 20% and she never came back to the table to ask if we needed anything else. Horrible, horrible service. I had to go to the bar and get my second drink. I also had to ask the same waitress to pick up the empty glasses off my table. Dont know if I will return. I actually dont want to rate this lounge. I WANT MY DAMM TIP BACK!!.
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Ken McCoy
Good place to go , if you dont have anything else to do.I wanted to buy guest and myself a couple of drinks, but they dont take plastic(hood).They have a ATM if you want to be charged 4 bucks to get cash.Good music, but the dance floor is small and parking is a channlege after 10pm.I rather drive 30 minutes to Park Ave and really enjoy Happy hour.
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N Whyte
Very unprofessional staff & food is just average. Although its nice & cute inside, that doesnt make up for the rude staff members & waitresses. I generally dont go online but as I thought about it I felt Its necessary. With there being countless other establishments in the DFW area my group & I will support & patronize the other lounges/clubs.
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Camillia Small
One of the worst experiences I ever had as a employee! I worked for two weeks and had to deal with ghetto unprofessional people I have ever worked with! I hope they clean the swamp of unprofessional bartenders so that they can see a true change!
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Tiki Brad
I will stick to the one in Arlington. DeSoto is way too small. The bartenders acted like they are impatient, and didnt want to be there. I will never return. Disappointed The bar "mgr." Is rude as hell.
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Jones Latonya Ushara
The food is good and the atmosphere is nice and grown. They are hiring, which will really help because their service is slow especially during peak times. Drinks are good!
MY
Mylene Moore
I have no complaints the staff was nice the food was good the DJ jamming I really had a fun night. this was my first night at The Brickhouse. Ill most definitely be back
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Fats Olds
Had my brothers birthday party there the day after Thanksgiving. Had family down from Alabama, Kansas, Illinois, Oklahoma & DC still talking about Brickhouse Lounge!!!
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Robbie Hamilton
Really Nice Atmosphere! Has a grown and sexy croud. My husband and I really enjoy coming here on Friday nights. You cant beat the $3 margaritas and free buffet.
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Bri Echols
Nice atmosphere but not enough seating.all the tables were reserved and you cant stand at the bar even if you buy a drink. Soooo Where do you sit
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Nathon Lee
Great Music awesome staff. Very professional management the crowd is awesome full of mature adult people who are having a great time.
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gwen Robinson
Drinks are a little high, but the atmosphere and the band is worth it. I didnt have to hunt my waitress down and it was crowded.
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R Kirby
My first visit...had a great time good food, fantastic waiting staff, friendly host/cashier and Awesome music
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Marcus Kenney
I just moved to DeSoto and decided to check out the Brickhouse!! Im glad I did!! Great atmosphere and people!
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Ms Eulonda
Oh Wow I was considering having my birthday celebration there but I might need to reconsider....... :-0
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Dana Jones
Love coming here for swing out classes, the atmosphere is great and the food is the bomb!
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Constance Thomas
Great environment good customer service manager very nice omg all eyes on him love it
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Christopher Hollins
Nice place to chill and hang pretty good food, nice drinks, plus a good band...
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Tracie Williams
Nice place, great music, food.. Nice place to watch some Football!!
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veronica maddox
Awesome laid back environment, with a live band as well as a d.j.
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Larry Dillard
Cool atmosphere good food an drinks I like that its roomy also
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markieg g
We had a good time its just always crowded and had to stand up.
HA
Harry Styles
Great place wonderful band the place was 40 plus friendly lol
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M . P. D. Solutions
First time there for me and my wife, and it was great!!!
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Derrick Burns
Nice atmosphere and dancin.. Especially on Sundays..
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Mary FullyBlessed
Cool place to hang out....and live band and music
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Debra Wallace
DJ Earthquake talks to dam much doing the songs
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Michele Lee
Had my birthday party here and we had a blast!
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Rosie Johnson
Live music most nights and the crowd is great
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Antonia Hall
Chicago style stepping on Thursday nights
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Anthony Mosley
Nice place to chill and enjoy nice music
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Tony Lee
Its a cool lil spot for a date night!
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KeyNaturalistaFashinista
Its nice atmosphere for older crowd
CH
Charlotte Foster
Second time going there it was great
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Anthony King
Had great time, live entertainment
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Melo Mel
Does not have sufficent seating.
JU
Juanita Tiller
Nice grown folks atmosphere.
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Tammy Simon
Really nice adult club!!!
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Antronelle Jenkins
Swing out dance awesome!
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Genice Edwards
Great music. Great food.
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leslie johnson
Had the best time here
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Turkbrezzi Ali
Nice crowd an band
MA
Mack Swoopes
Terrible service.
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Travetta Robinson
Had a great time
OM
Omari Powell
Very nice place
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Precious Christian
Great birthday
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*The RealTea Tube*
Not for me.m
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eric kirksey
Great Food!