Address: | 544 S Front St, Columbus, OH 43215, USA |
Phone: | +1 614-228-2332 |
Site: | graystonecolumbus.com |
Rating: | 4 |
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Daniel Martin
Double booked our wedding rehearsal dinner after talking to us for 3 months. Made us reschedule the entire event for a new venue. What a total Mickey Mouse operation. If youre going to book an event somewhere, do it somewhere with competent management. Update 3/11: So the management has replied to this review, and of course has blamed us for the mix-up. My mother talked to them for 3 months to reserve this spot. It wasnt until Tuesday of this week that the owner discovered that we were a different party than the party he booked. We asked him multiple times for a contract, which he never sent, because he thought we were another party. Now mind you, I can see this happening easily if we had the same last name, but our last names are very very different than the party that he booked. Because of his screw-up concerning this we had to throw away our invitations, and almost had to cancel our rehearsal dinner all together, since we are a mere 3 weeks away from this event. An apology would of been nice. Blaming your customers for your own screw-up reinforces the type of establishment you are, and were probably better off not using your business for this event. As a person treated well by a business will tell 5 people, a person treated poorly will tell 50. We have 300 people coming to our wedding on April 2nd, and now they all know about this issue. The chances of me or anybody I know ever hosting an event at Graystone Winery is nil to none. This is probably one of the biggest events of mine and my fiances life and to have to change venues after you repeatedly promised us a table at your restaurant was incredibly difficult. Doublebooking for April 1st isnt our fault, its yours. Take responsibility for what you did and stop trying to blame others for your screw-up.
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mairead931
I had my wedding here last month, and I couldnt have picked a more perfect place! The character of the cellar just added so much to the day, it made for beautiful pictures and I loved that I could have my ceremony and reception in the same place. I would definitely recommend this place for a smaller crowd though, we had about 60 people in all and it was perfect. Brian was very accommodating and answered all my questions (and I had a lot of them, and bugged him frequently via email), and everything just went so smoothly. The staff was super friendly and all my guests had great things to say about the service they received from them. We got so many praises about the food, it was stellar! Every single guest I talked to just couldnt stop raving about the food, and the open bar was fantastic. Overall, I cant say enough good things. So happy we had our wedding here.
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John Kocjancic
We used Graystone for our wedding rehearsal dinner. Everything went very well! Brian Johnson was a lot of help in coordinating our event. The staff was courteous and helpful. The food was good too, and they waited for all our guests to arrive to being serving, which was nice.
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Robyn Lafond
I dont like it here when i was in town