Address: | 870 Shore Rd, Bronx, NY 10464, USA |
Phone: | +1 718-885-1258 |
Site: | pelhamsplitrock.com |
Rating: | 3.8 |
Working: | 6AM–5:30PM 6AM–5:30PM 6AM–5:30PM 6AM–5:30PM 6AM–5:30PM 6AM–5:30PM 6AM–5:30PM |
FR
Fred Pfaff
The new crew at Pelham/Split Rock are getting it right! In years past, even when the courses were at their best, the establishment warranted a 0 on a 1-10 for all aspects of customer service. Now, my experience ranges from 9-10. Starters went from surly to welcoming and amusing. Pro shop desk went from fumbling to ordered, helpful and upbeat. Example 1: Couple of Saturdays ago, I called up at noon and asked how things looked at 2pm for a single. Got the report: tee sheet wide open, but "playing about 5 hours now, should be 4 by the time you get here." It was indeed. Example 2: Showed up for a sunup round booked online at Pelham two Thursdays ago, and the course had just been punched and sanded. Shop had already moved us to Split, and told some folks who insisted on Pelham, "Youre not going to be able to putt the greens, so are you sure?" Excellent. Realize, this is a municipal facility rivaled only by Bethpage for the number of rounds/course that are played annually. So youre going to get all kinds of folks on the courses. And, like all public-access courses in the tri-state area, a high percentage of them should not be allowed on until they have lessons in speeding play, raking bunkers, replacing divots and repairing ball marks. As a result, youre going to see tee boxes in need of critical help (particularly forward tees). But you will find greens in good, sometimes excellent, condition. And youre likely to say what my friend Jim did on his first morning at Split Rock: "Wow, this is really NYCs hidden gem." Again, two thumbs up for the new crew. Theyve made Pelham/Split Rock a viable option, not a compromise.
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Dave duCille
Hey Gary, this place has plenty of things wrong with it but cmon, dont complain about course conditions when you played the course in januaray or february! Customer service here is abysmal. ITs obvious that whatever investment bank runs American Golf is more interested in banquets, weddings and outings, all those facilities are excellent. As for the golf course, you have starters that dont know what a tee time is, rangers who are there solely to get their free golf and make no attempt to monitor pace of play, and practice greens that are actually nice except for the fact that they dont seem to want to cut holes or buy the practice flags for them. The layout of these courses is pretty good and for a few weeks every year when the planets align and conditions are great they are really nice golf courses. But there is so little attention paid to detail and its quite frustrating. I only play them as much as I do because as a city slicker without a car, they are easily accessible by bus and subway. But van courtland is even more accessible and they are making great strides there with treating their golfers good so that may be my new course of choice for 2013
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Matthew Ricks
Im not sure why everyone rated this facility Poor-Fair. I think that people are forgetting that this is a NYC muni course. If you can play any NYC muni in under 5 hours, consider it a blessing. Actually, if you can play MOST public courses in 5 hours or under its a great day. Its a basic rule of golf that as the day progresses, the course gets more packed so if you want to play faster make the effort play earlier. Also stop acting like this is the Masters or US Open and play ready golf. Have your club selection ready to go when its your turn and read your putt while the other members of your group are hitting. Split Rock is by far the nicest NYC muni course. Its challenging enough to test the better golfer, but not too tough to over penalize off target shots. Overall, its a fantastic value and definitely worth a try. Pelham Bay is not as nice, but is still a fun course to play, especially for those golfers who may spray the ball a bit. Pelham Bay is kept open all winter, hence its generally in worse condition to start the season. Again, keep in mind this is a NYC muni course, if you expect conditions worthy of a country club...join an actual country club!
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Wanda Bennett
I booked my wedding date 8/14/2016 in October 2015. The website only showed positive reviews. I met with John Braca who sold me on various points that I was interested in. I loved how the place looked and was assured the food and customer service was top notch. Sadly after given various expectations many of them where not met. I felt at times I was chasing them down to get simple answers. The day of there was a lot of confusion as to who would organize the walk. I asked if we should have a rehearsal and was told my party was small so we wouldnt need a rehearsal. It was caos the day of my wedding trying to announce the bridal party. Noone was seeing to our guests needs. Noone email showed them were everything was. I was told my guests would be greeted with a glass if champagne. There were several things that never came to fruition on my day. The seller didnt match the delivery. My guests werent aware of the various difficulties so for the most part they enjoyed the party. The food was adequate. Nothing in comparison to how fantastically they bill everything. I wouldnt recommend this venue to a friend or family member
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Nicholas Ricci
The staff in the pro shop and grill areas was extremely pleasant and professional. My group had an 8:12 tee time on Sunday at Split Rock and we waited about 25 minutes to tee off. The course seemed in good shape. The rough wasnt too much of a penalty helping facilitate play. My only objections to this challenging course are twofold- one for the green keepers and one for the players. For the greenskeepers, the putting surfaces are extremely slow- you have to really hammer putts of any length. The biggest issue for the course is the discourteous and unprofessional habits of many who play there. Based on the condition of the traps, both fairway and greenside, its clear that most players cannot be bothered raking them out. The worst habit is the failure of players to repair ball marks on the green. Every green was littered with ball marks making putting a chore. Im sure this is a challenge for the greenkeeping staff. Perhaps a few signs around the course might embarass these idiots into changing their destructive habits, as Im sure theyre the first to complain about how the "staff" doesnt take care of the course!
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anngie Merchant
Where do I begin? John and Jessica went above and beyond for my welcome baby shower. I was in a jam where my original venue fell thru. I was freaking out, with just a few days till my event, they were able to accommodate me. They were very detailed, patient and hands on. John made sure to call in on facetime while he was on holiday, to make sure everything was good to go. Jessica was there bright and early overseeing the staff, which were all amazing as well. The bartender Johnathan was so down to earth and his drinks were on point. The set up, environment and food were amazing. The kitchen staff out did themselves, my guest are still raving about how delicious the food was. You can tell it was fresh and not frozen like some places. I can go on forever about Splitrock, it was an awesome experience. We were treated like royalty. I cant wait to have future events at Splitrock.