Address: | 4321 W Flamingo Rd, Las Vegas, NV 89103, USA |
Phone: | +1 702-944-3200 |
Site: | palms.com |
Rating: | 4.1 |
KR
Kristina Kovarik
Flight to Vegas: $200 Suite Hotel at the Palms: $250 Ticket to (ONCE IN A LIFETIME/ SOLD OUT) FURTHUR show at the pearl: $200 **Securitys choice to DETAIN ME for 3 HOURS: PRICELESS** If you want to party VEGAS STYLE... Dont waste your money at the Pearl. THE SECURITY IS A GANG OF LYING, STEALING, CROOKS. I was picked out of the line into the show, searched, then escorted ONTO Pearl Property, asked to sign a TRESSPASSING AGREEMENT (in which I agreed to promptly exit the venue, the hotel, my hotel suite, the palms property etc.) MIND YOU I HAD NOTHING ILLEGAL IN MY POSSESSION!!! In my refusal to agree with what was about to go down, KEVIN (Very rude, unknowledgeable, "head of security") escorted my into a security holding cell. I was stripped of my belongings (purse/cell phone/money) and was to sit until the POLICE ARRIVED! I was ready and willing to take whatever bogus citation the security wanted me to be fined with, but understand THEY NEVER CALLED THE POLICE!!! They UNLAWFULLY held me against my will for NOTHING, just long enough for me to miss the concert I had based my lengthy 1-day Vegas trip around. I could not believe the disrespect I was treated with after FULL COOPERATION with the search and following procedure. I could not fathom what power trip these clowns were on, and although I am thankful the police were not involved in the end, I was still EVICTED FROM MY HOTEL SUITE AT THE PALMS AND ESCORTED OFF THE PROPERTY. THESE PEOPLE ARE THE THIEVES OF THIEVES. THEY WILL RUIN YOUR NIGHT IF IT MEANS ONE LESS PERSON (AND $200 MORE DOLLARS) IN THEIR VENUE. DONT LOOK AT THEM WRONG!!! You would think that a venue would we ready and willing to accept eager dance-partiers, but I wouldnt be surprised if security was walking around telling people to stop dancing, thats how much faith I have in them. PUT ON A GRATEFUL DEAD RECORD you arrogant imbeciles. A good venue would predict what type of people is attending their show, and realize their efforts spent on me were a COMPLETE WASTE OF BOTH OF OUR TIMES. (When people were trying to sell who knows how many illegal substances!?!) TERRIBLE CUSTOMER SERVICE ON TOP OF IT! I have made numerous phone calls to the Pearl, they are refusing to refund my money, and continue to hang up/ignore/or re-direct my phone calls. My lawyer is now involved and THE COUNTLESS FRIENDS AND FAMILY I HAVE IN THE MUSIC INDUSTRY WILL NEVER PLAY AT THE PEARL AGAIN. Thank you for ruining my LAST CHANCE to see Furthur. (Seeing as they are taking hiatus after this tour). I will never spend another cent at the Pearl.
TI
Tia Billis
The "General Manager" Christopher Joy is a unprofessional individual and has no respect for anyone. My fiancé and I came to Las Vegas and stayed at the Palms Hotel 6,000 sq ft. Villa for $3,000 a night, Chris Joy stopped us from bringing five people into our 6,000 sq ft. Villa saying that only registered guest are allowed in the room! He then said that because my name was not registered to the room I was not allowed to go up with my fiancé, the most insane thing I have ever heard! Even worse, I told the "General Manager" that I would not wait in the lobby when I came with my fiancé who was registered to the room CHRISTOPHER JOY turned to me and said, " You are a woman and I will not speak to a woman." I do not understand how the Palms has a man like that representing their company and brand. Christopher Joy told my fiancé on New years eve that he can pack his things and leave the hotel. My fiancé and I booked a $3,000 hotel room to be treated in that manner??? Also I must add that the guest we were bringing up to our hotel room ( which was bigger then most homes) were also staying at the palms, just in a different tower. I have taken action and we will be disputing on paying for our stay at the Palms Hotel. The service was also horrible. our supposed butler would take forty five minutes to bring us water and tea. The Palms Hotel is a joke and a disgrace to be even close to being called a 4 star hotel. Do yourselves a favor and dont even waste $250 a night on their standard rooms or bogus service.
HA
Hal Tate
Just saw EWF last night. Long lines just to get in. Nice theatre. Rude and inconsiderate patrons. Ridiculously price drinks. Couple in front of us (as did others) stood up for the entire concert, blocking our view. We advised them, and they continued. What happened to civility and consideration of others? Ushers did nothing to help. We paid a premium ($178.39@ for box seats) - NOT SRO. $5 for a 4 oz bottle of water. $10 for warm bottled beer. $12 for a small glass of chardonnay? Outrageous even for Las Vegas. We will not be back...
LA
Larry Berg
Great small concert venue! Perfect acoustics, nice big screens on both sides, free entry into the club with your concert ticket, and good drinks with bathrooms all over the place. Less than 3,000 seats, and every one is a good one. Weve seen five concerts here, and intend to see many more.
DI
Diane Berk
Love this theater and the acoustics, not a bad seat in the house and bartenders in the VIP and cocktail waitress where else can you hear amazing artists in this type of venue
JA
Jason Guillemette
Caught the UFC Ultimate Fighter Finale here. Bar is fairly limited in selection, could be cleaner, but nothing to complain about.
PE
Perry Smith
One of the better venues in Vegas. Not too big & good acoustics. Easy in/out parking garage. Recommended.
CO
Courtney Celley
Great sound and sightlines. Staff is rude and wont hesitate to drag people out. Dont get drunk here.
LU
Lucas Hundley
It was Fantastic, There were lights every were and they were so many people it was amazing
BR
Brent Hadley
The sound is good. As with most concert theaters, the drinks are very expensive.
DA
Danielle Matson
Great venue and the staff is always fantastic!
AN
Anneleisa McDonald
Small and not really a bad seat in the house!
EM
Emily Montoya Barnes, Las Vegas Harpist
Saw Ray LaMontagne here. Good size space.
AN
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