Address: | 1324 Hartrick Ave, Royal Oak, MI 48067, USA |
Phone: | +1 248-541-6600 |
Site: | royaltropicalonline.com |
Rating: | 4.4 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM |
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Jerit Giebenrath
I (REALLY) like this fish store. Ive visited nearly all in MI. & CO. and this one ranks one of the highest in my book. Im not a bird person so my review is based on the fish side only... The staff is VERY friendly and happy to help. The selection of cichlids, small aquarium fish and the big boys are always great and fully stocked. What keeps me visiting this store so often is the wide selection of various types of fish. They have 3 LARGE rooms filled with tanks on all walls. All are freshwater by the way. Ive NEVER seen a dead fish in a tank, half eaten with mold growing on it like many other shops I see around town. All their tanks are spotless and all their fish look super healthy. If your looking for supplies then this store has to have the best selection of decor and anything else that goes in a tank. The have so much stuff that they literally use every inch of wall space in the place, lol. Itll keep you looking forever with something youll want at some point. So huge selection of inventory. They also have a decent fish warranty as well, so I feel safe buying a fish from them. Downsides to Royal Tropical Fish and bird... No public restroom. Just forewarning ya. Dont come needing to use the restroom, lol. Some of the fish prices are a little high in my opinion. Especially if comparing to petsmart which is understandable for a small chain to do, but Ive seen their parrot cichlids for $10 more then even the smallest of fish shops. This is the ONLY reason for a 4 star rating. All in all this is a great shop that I love to visit and will continue to as long as they keep up the great work.
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Yolanda Aquino
would recomended this place but the cleanliness is questionable not a fan of dead fish in tanks with live fish. They have a room filled with birds in small cages. the major turn off was how they proceeded to bad mouth my vet and other big pet shops for vaccinating their birds claiming there were no such shots when anyone can search online and discover from reputable sites that any birds kept together in the same area (much like the one they had) should be vaccinated to prevent diseases. Also saw a nearly bald Macaw that had plucked almost all his feathers off from what i can only assume was stress brought on by the continual screaming of all the other birds. I would suggest going here to rescue a bird because it is clear these people are in over their heads
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Brian Harrison
I bought a linolated parakeet from them a few months ago, I should have followed my fisrt gut instinct which was to run away. The woman, who I presume owns it, talked down to me and seemed like she had no interest in selling me a bird the first time I went. I still came back to get it and she again talked down to me again and the other staff there werent friendly at all either. They claim all their birds are hand raised/hand fed THIS IS A LIE!!! Ive tried for months but my bird still will not let me near him! Very very disappointed in myself from buying from them, if you want a good quality pet, get it from a reputable breeder that actually hand raised their birds!
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A Private User
Very friendly staff (but not in a smothering, hovering, overly chatty way some clerks are) and a nice selection of pets as well as tanks and cages and bird food. Above all though I was impressed with the cleanliness of the store. Most pets stores have a certain unpleasant smell to them but this was absent at Royal Tropical Fish and Bird Haven. All the tanks were spotless and very well managed and the bird cages were also very well maintained. Their boarding prices seemed reasonable and I know if I were to purchase a bird or fish in the near future Id get it there! Wonderful store, I cant gush to enough people about it!
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mike harris
Employees seemed like they were annoyed that we were in the store, then my toddler had to use the restroom so we asked an employee. He looked at us like he wanted us to eff off and told us there was a private bathroom and we couldnt use it but could drive to the car wash down the street??!!? Sorry I drove for an hour too come to your store and my three year olds bladder is only the size of a three year olds bladder. Theres much better fish stores on the east side anyways. Have a nice life
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Hopper Mitkevietz
Large selection of freshwater fish and plants. Helpful staff that actually cares about the fish they sell and will let you know their needs and compatibility. Some stores are just interested in taking your money, and will happily sell you anything, even if it is too big for your tank or not compatible with your other fish. Tanks are always clean and well-maintained. My favorite local fish shop.
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Neil Blavin
They have great looking fish, and are very friendly...until you have a problem. I bought several discus here and they said they would guarantee them 14 days, but when ALL of them died (mind you they checked the water, etc. before I brought them home), they refused to give me new fish or a refund. I have since bought discus from other fish stores with no problems whatsoever. Beware!
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ibmor Joey
I have no complaint with this store. They have great fishes and plants. And they are very friendly to answer your question and concerns. Especially for first timers. I had this pump that did not work. I randomly came inside store. Asked them to check it out. I didnt sense any attitudes from them. And they helped me out with my problem. So now this place will always have my business
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A Private User
the guy with the reddish hair who works there is pretty nice. Only place that carries kuhli loaches on a regular basis. also, the only place i found some ph down for my tank that actually works. beware though, it is some very strong acid, so use at half dose! You guys might want to tell your customers that.
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Jason Bialke
The bird part of the store seemed nice, and the lady was really friendly. The fish side of the store was terrible. Dead fish, fish mixed with fish they shouldnt be, the staff seemed annoyed we were there. One employee also gave me dead wrong information on ich when I brought it up.
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Richard Stokes
Not very clean, no parking, rude staff. Plus, they were feeding their birds seeds. Come on...no wonder most of them looked unhealthy and unfriendly. I would recommend Discount Pet in Livonia (marginally better) or better yet, In a Pickle Parrots in Cleveland.
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Robert Brewster
Been getting our birds and bird supplies from them for years. The staff are knowledgeable and the service is great. Weve moved a couple times since we started coming here, but Ill always make the trip to come here instead of places like Petsmart.
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Ashley Taylor
This was a nice place! They have a LOT of bird food options, and a lot of birds for sale. Really enjoyed this place. The aquariums were cool and well though I gave it 4 stars because there were no salt water tanks? Wont stop me from going back!
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endo779
One of, if not the, best fish stores in the metro area. Their staff is very knowledgeable and more than willing to hang out and chat. Their birds are always very healthy and live in clean environments. Just a great, slightly hidden, gem.