Address: | 17800 E 9 Mile Rd, Eastpointe, MI 48021, USA |
Phone: | +1 586-778-0547 |
Site: | stingraybayofmi.com |
Rating: | 4.6 |
Working: | 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–6PM |
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Yolanda Johnson
I purchased 2 expensive cichlids ($40 each) from Stingray Bay on Sunday, Dec 2, 2012 to add to a clean 120 gallon tank with great PH levels. These 2 new fish caused a serious toxic virus in my tank which caused not only the 2 new fish to die about also my 2 pink serum cichlids that I have grown over 10 - 12 years. I even had a professional come to my house to check out the levels. The tests were conclusive that my PH levels were fine. The only thing different was the 2 new fish from Stingray Bay. I am so devastated!!!! I contacted the store today and the owner basically told me this happens sometimes and there is nothing he can do. I have owned an aquarium since I was about 4 years old and became a serious hobbyist, which now spans over 20 years. I have owned a simple fish bowl, 10 gallon, 40 gallon and now a 120 gallon tank. Nothing like this has ever happen to me before. Stingray Bay would not even offer me a store credit. I have purchased supplies from them in the past but I will never shop at this establishment again. This is not the last time they will hear from me. I can also concur with the review writer who stated that the guy with the mustache was grumpy. During my visit he was rude and abrupt as if I was bothering him. He is actually the owner!!! I ignored him because there was a female assistant who was much nicer. Usually, I am waited on by the female owner who is actually very personable. In this economic time, good customers are hard to come by for small business owners. He really needs to check his attitude and start appreciating his customer base.
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Rebecca King
The selection of fish isnt large but there is a good deal to look at and they stock fish regularly which I feel makes up for not having rows and rows of wall to wall fish The fish are vibrant and healthy the few times I have been there I find myself wanting to look at the same sections of fish even though I had seen them the day before (theyre pretty adorable) My favorite part have to be the aquarium plants that are actually cared for in a habitat instead of prepackaged plants that look unhealthy half the time in corporate pet stores I like the layout of the store its very easy to walk in and find exactly what you need with or without assistance on your first visit The staff is very helpful and happy to be there doing what they do
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Jr B
I have been going to Stingray Bay ever since i was a child. The staff and the owner are amazing to there customers. The owner is not grumpy AT ALL! Maybe he was having a bad day, sometimes people do have bad days. The owner is great with kids, he always knows how to make my kids laugh and he is very nice to them. They treat the customers just like they are there family. They have a clean store and tanks. I totally recommend this pet store to anyone! I have never seen the staff disrespect anyone or have ever gotten treated poorly or gotten talked bad too. Stingray Bay is great, i highly recommend going there! :)
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Robert Martin
I have been to pretty much every major fish store that specializes in reef in the state of michigan and i have to say overall Stingray Bay is the best, great service, high quality and fair prices on everything in the store not to mention the prices on the fish themselves is BY FAR cheaper than ANYWHERE else, online or otherwise. They are about a 40 minute drive from where i live so i cant always go there but if i need fish i make that trip cause I save a ton of money even with the 10 dollars i spend round trip with gas. I highly recommend this store to any reefer out there.
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A Private User
Its a beautiful and clean store. The employees stare down the isle of tanks at you and ask if you need help every two minutes. They seem to be employing a sound alarm called "the mosquito", which emits a high pitched frequency only children and teenagers can hear. I was told it some machinery in the backroom, but i left the store with a migraine and nausea after 20 minutes. My fiancee said it only sounded like a persistent "shhhhhhh" noise to him. Were in our mid thirties.
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Robert Seigneurie
Great store, stuff packed to the ceiling and a decent selection of the premium hardware to be the goto when you need it now and not wait on the ups truck, besides you wont find a better price. Good selection of fish but sadly only one coral tank. the place is always busy, the staff very helpful and eager to take that extra step. this is my place for equipment and dry goods and of course you never leave without something to float on the reef.
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Ryan Lloyd
This is a fantastic store to go to!! All of the staff have alot of knowledge about fresh and salt water tank set ups etc. Healthy fish and plants as well. I have bought all my tank set-up from them and am very pleased and love the atmosphere stingray bay has! Best store around hands down! Thank you guys and see you later today. :)
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Joseph Thompson
Id say one of the best places to buy saltwater fish in SE Michigan. Always a great selection of saltwater fish for sale. Some really great prices too! Great deals on clean-up crew also. Their prices on corals range from fair to moderately high. They sell bashsea sumps and refugiums here. Very friendly knowledgeable staff.
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Catrina Street
This amazing little store, and the wonderfully knowledgeable staff has fed my fish tank addiction for years. My kids love going in to the store to look around, while I love the prices. The staff is always kind and polite. They treat their customers like family. I could recommend this place enough!
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Austin Rose
Best fish Ive seen in stores by far all the fish I get from here are well fed and disease free never ever had a problem and the fish are way cheaper there than anywhere else especially if you buy allot at once this place is a dedicated fish store for sure its just an awesome place to buy fish
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Ivica Tomoski
This is the place to buy saltwater fish. Everything I buy there lives and never got ich or any other parasite in qt. Good on pricing and the staff is polite and helpful. The only thing is the coral selection low. I would recommend this place to a friend. I go there at least once a month.
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Lou Brunskill
Great place! Like all places, some will not like someone that works there, or have a bad experience for some reason. This place is in the top of most fish stores! Not perfect, and dont forget its run by humans that can have a bad day from time to time. but all and all~ Great store!
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damian zaloga
On of the best fresh and Saltwater fish stores around. They are very well knowlegable about all the animals they sell and products they have. Plus its pretty good on pricing find them cheaper then most stores in the area.
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Amanda Coyle
Well my first time going the staff was great! Well I got 15 neon fish a week ago and now everything has ich and 6 died and now my 3 year old is heartbroken now and they wont help me so worst place ever