Vista Lounge at Wombi Rock

Reviews 3

BR

Bryan F

If I could give zero stars, I would. After only ordering one beverage, someone in my party left to use the restroom. Upon his return, they told him he could not re-enter because his "pupils looked dilated." My friend was very polite, but the staff became rude and condescending towards us after we questioned their decision. Despite only having ordered one drink each, they were treating us as though we were incoherent. This, however, was the tip of the iceberg. I sent a very politely-worded email to the Vista Lounge afterwards to express my concerns, and they did not even give me the courtesy of a response or simple apology. On another previous occasion, they would not let a friend in my party into the venue because they wanted a "second form of ID" to his state license, which he did not have, because he only brought his perfectly-valid state license, as most people do when going to a bar. On yet another previous occasion, they would not let a friend in because he was wearing shorts- despite the fact that he had a knee brace on after having surgery. They finally let him in after I told them they were discriminating against someone with a clear medical condition. On yet another (a fourth) previous occasion, they would not let my guest visiting from Europe in, because her foreign passport was not "suitable identification". Clearly the staff at Vista Lounge are not properly trained. We will never be returning to Vista Lounge. Their drinks are overpriced, their staff is condescending and rude, and they clearly do not care about their customers.

NE

Neat

Good upscale trendy place for a drink.

JA

Jason Glenn

Great view, great atmosphere.

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