|Address:||400 Vineyard Ave, Pleasanton, CA 94566, USA|
|Working:||11AM–5:30PM 11AM–5:30PM 11AM–5:30PM 11AM–5:30PM 11AM–5:30PM 11AM–5:30PM 11AM–5:30PM|
I am VERY disappointed in Ruby Hill. I knew my good friend had been a member of their wine club for years, so when I needed a special gift for my brothers 75th birthday in Texas, I called and spoke with Helen. We discussed the pricing and the fact that my brother only likes white wine. She said "no problem, we have an all-white package." He received the first shipment last week and when I arrived for his party (in another city) on Saturday, he received 4 bottles of RED wine. I called and spoke with the assistant manager who said they prefer we return the red wine and I noted that we did not have the packaging, so he said they would send 4 bottles of white wine as a good will gesture. Helen, the manager, called me on my cell phone on Sunday and said they absolutely would not send any white wine until the red had been returned. She said they have a very limited selection of white wines any way. Had she told me this on our initial conversation, I certainly would never have signed up for a years membership, so I feel like this was a "bait and switch" technique. So now, Ive cancelled the membership, but still out $120 + shipping for 4 bottles of red wine that I did not order (their error) and will not ask my brother find appropriate wine packaging to return. My friends have said they will be cancelling their membership at Ruby Hill as well.
My twenty year high school reunion was here and it was...meh. For what was paid it shouldve been to a higher standard (and I mean all of it - food, decor, service, etc). There are much nicer places that are (1) the same price or lower -and- (2) have a real sense of care toward the community they serve. In light of recent news I regret our connection to Ruby Hill and Casa Real, with the wish that the issue of them bullying a small business had come to light before our event. I can assure you, there is absolutely no way wed have supported Goliath over David, even under the best of circumstances.
This was my first Winery and Wine Tasting event. It was fabulous. Our hostess (not sure the proper term, sorry) was Christine and she made the experience just wonderful! I shared by preferred tastes of wine, and she shared ones that I loved. I purchased a 2013 Reserve Collection Chardonnay, The Grateful Red (which I wish I had bought more) and an adorable WINO metal decor. Thank you, Christine!
Ruby Hill is our all time favorite winery. It is a little vacation any time of the week with fabulous wines and thoughtful pourers. Even thought we have moved out of the area we will not let go of our membership. We drive the hour and a half just to enjoy the wines and atmosphere of Ruby Hill Winery.
The grounds are beautiful. They even have the prettiest parking lot Ive ever seen. The staff was very friendly and knowledgeable. The wines were really good. We had a group of about 6 with different tastes, some liking whites more others who prefer reds and almost everyone bought multiple bottles.
Ruby Hills makes beautiful houses... And maybe they should stick to that. Their tasting room is very commercialized and I didnt love any of the wines I tasted. I prefer the smaller/more intimate tasting rooms that are making really incredible wines (i.e. Ehrenberg Cellars Lodi Zin).
A Private User
Very friendly and helpful staff. Two tasting menus each 5 dollars, refundable if two bottles of wine are purchased. Overall, an excellent experience and one of the few wineries that has a tasting room open on weekdays.
I love Ruby Hill!! We loved their Solera (Port). The staff are always very friendly and the atmosphere is my favorite part of Ruby Hill. Eating cheese with wine on the patio is the best place to be!
We went on the tour while passing through on a trip through California. Everyone was extremely nice, knowledgeable and great conversation. Everything was delicious and wed love to go back!
This winery is beautiful! One of the best in Livermore Valley. The people are awesome and lots of beautiful gifts & the wine is incredible. Taste the Port & Champagne!!!
Wines were overall good. The Merlot was my favorite. The decor is nice and they have a back tasting room for groups. I love their outside patios.
Sister winery to Rubino. Great contrast and excellent wines. A really enjoyable experience for infrequent visitors and regulars alike.
A Private User
we had a great time at Ruby Hill Winery. The venue is beautiful, large and accomidating. The wines were great and very well priced.
Horrible service by one of the servers that no other server intervened. Slow service, rude and obnoxious ! Unbelievable
Enjoyed the merlot and cab and sparkling white. Really nice venue. Cool place to sit outside with a bottle or 2.
Leo was knowledgeable and fun to learn from. The venue was fantastic and everyone was welcoming.
This winery is great! The people are friendly and the wine is great. The Club Reds are amazing.
Love the atmosphere! Charming place to come for wine tasting and an adorable shop too!
Always great service. By far the best Reds in Livermore under one roof.
Ruby Hill winery an Excellent Wine tasting Place In Livermore Valley!
Would have preferred more food options, but great wine for the price.
Love love their red wines! Great place,such friendly people!
Making taco trucks move off thier location!!!! No stars!
Would be nice if they served some cheese with the wine.
Limited selection but nice place for dinner and wine.
The people are awesome and lots of beautiful gifts
A Private User
Great tasting! Loved the Sangiovese.
Picked up our latest releases.
A Private User
Wow. Great fun winery. Steve