Address: | 8555 Sonoma Hwy, Kenwood, CA 95452, USA |
Phone: | +1 707-257-5784 |
Site: | chateaustjean.com |
Rating: | 3.9 |
Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM |
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A Private User
My wife and I are in our mid-20s, have great jobs, and we both grew up in families who appreciate good wine. This is our second trip out to this region of California. Additionally, we have been to wineries in France, Australia, Italy, Oregon, and other places throughout the US. Typically, we visit with the intention of learning and collecting memorable heirloom wines that we will enjoy for years to come. While the wines at Chateau St. Jean were consistent across the board and on par with other great wines we have tasted, the services was prejudiced severely against our youth and looks. From the moment we arrived, the sommelier, Bob, and other staff members treated us as an afterthought. While spending time explaining the grape varietals to other customers, some of whom were clearly intoxicated, we were left by ourselves to guess the wines which were served slowly to us (yes, we did manage to correctly identify the various wines). When we were graced, with our sommeliers presence, he would answer our questions as he was walking away to pay attention to other tables in the Reserve room. Overall, the wine at Chateau St. Jean was great, only to be soured by the service. Do not go to this winery if you look under the age of 30.
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William DeKlerk
We returned a $950 wine order the day we received it back in late June of 2016. It is now September and I have not received the funds from the winery. I have send several emails & made several calls, on each call I am told "we are looking into it" and will get back to you. When I ask if I can email the UPS tracking documents showing the wine was returned timely I am told "no". I cannot believe how unprofessional this winery has conducted its business with me. I cancelled my club membership but I am not holding my breath that they can do that simple task.
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Hollina U
The garden here is huge and absolutely breath taking-- it reminded me of the gardens you see in Paris. I love the blue vase fountain off to the side, the carts of flowers near the tasting room, the labeling of the different grape and wines along the vineyard, and just overall the whole place. Staff was my favorite of the 10 wineries we encountered, joking with us, and giving us multiple free pours. Definitely enjoyed it here, and the wines were pretty good too! Participants of the Visa Signature program, which gets you 2 or 3 free pours.
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Sean Wilkes
Really lovely setting, 2 tasting options in two different rooms. 5 different wines on each tasting flight with the standard tasting costing $15 and the reserve tasting in the chateau building costing $25. The winery produces wines made from crops all over Sanoma County of its some from one Vineyard others being a slight blend as is the trend in the U.S. The wines may not blow you away but they are good with knowledgeable staff and a grant location making this one of the Valleys better all round experiences.
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Ana Pierpont
The best thing about this winery are your surroundings. The gardens and buildings are lovely. I think I would have enjoyed it more if I had not been treated so rudely by an older employee( Tim or Tom). This was by far the worst tasting experience we had. I don know if his rudeness was because we showed up 20 minutes before closing, or because we look younger (though we are in our 30s). You should really invest in better client service, especially when you are charging $25 a tasting.
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Dominic Lejeune
Très simple comme vin, nourriture ordinaire et très cher Comme rapport qualité prix, vignoble trop commercial vous pouvez trouver beaucoup mieux dans le coin. Seul point positif lemplacement et le châteaux sont magnifiques.
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Kevin Broomell
Beautiful vineyard and excellent service. We had 2 people assisting us with our tasting, Jean-Pierre and Karen. The wine itself was outstanding and we ended up buying a bottle of their Pinot Blanc to enjoy in their stunning courtyard. The hospitality was quite sincere - they genuinely wanted to please their guests. You felt right at home here. Highly recommend this as a stop on your Wine Tasting Tours.
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Joseph Peters-Mathews
My husband and I went to Chateau St. Jean upon the recommendation of two of our friends who were members at the time. Chateau St. Jean has a very large parking lot and s beautiful hedged garden. Although it looks like a big corporate winery, the service and wine exclaim that it isnt. It had outstanding service. We wound up taking the Pinot Blanc and Pinot Noir home.
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Amy Higgins
If you have time, take a leisurely stroll around their beautiful grounds. The staff is incredibly helpful and knowledgeable. My boyfriend and I have very different tastes with wine. They were able to let us sample wine that we both loved. Make sure to try the different years of the same wine. Its quite a difference that a few months can make.
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Roxanne Turpin
Really an excellent experience! I was there for my 60th birthday (a surprise from my husband) and I had doubts that the experience would be worth the cost. Our tasting was just beautiful. The wines were lovely and the cheese plate was just right. Butch merged a professional tasting experience with a friendly demeanor. Highly recommend.
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Joe Blow
The greeters and people behind the counters were very rude. I used to work at their corporate offices but didnt introduce myself as an employee. They were just starring at us and didnt offer any help. Never going back. Stay away from this place. Their wine is bad as their attitudes.
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Bianca Taylor
We had the Sonoma/Napa experience last week. Very beautiful grounds. We did the tour & tasting. It was ok....generic, simple if you will. Some of the wines were refreshing, but I didnt fall in love with any/all of them. I think we tasted 4 different wines and toured some of the grounds.
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Kathleen Anson
I was pleasantly surprised by this winery, because generally the big name places are impersonal. We paid the extra for the reserve tasting and after our host realized we actually had some wine knowledge, we were treated very well, and even offered off-the-list tastes.
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Karla Tomas
Ok this was the wine that won us all WOW!!!! We went over to the reserved wine area and we were blown away. Geoff helped us out and he was amazing and knew his wine. The team there was so helpful and you could see they enjoyed what they do. Cant wait to go back :-)
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Greg G
I feel for Ana. We had a bad time with a rude employee about two years ago. I said I would not come (from TX). When I was three two weeks ago Girlund ( spelling?) treated us well. And now I am a club member! Great reds. But the whites are solid.
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jesseatone1
Lovely time. Good tasting-- staff could have been warmer & more friendly, though. Beautiful grounds. Had a fun day with family & older kids. Will return again! Would be nice if you could schedule bocce games in advance, since space is limited.
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Christopher Gonzalez
They saved me one day in their gift shop when I needed a change of attire: $12 for an embroidered cap and t-shirt combo! Also, consider picnicking on their beautifully landscaped grounds, the ideal location for a lazy summer afternoon.
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Jenna Rosenbaum
We just did a tasting, so we werent there very long. The man helping us treated us very much as a bartender would so we didnt get a great feel for what kinds of wines we were tasting or what made this vineyard so special.