|Address:||6410 33rd Ave NE, Marysville, WA 98271, USA|
|Working:||Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours|
Last week my wife was notified that she had been awarded 2 free tickets and free on-site parking to the Seattle Seahawks vs. The Minnesota Vikings. She drove up to the small casino and picked up her instruction sheet and a parking pass. We were thankful and excited and expressed our gratitude when we picked everything up, that Tuesday evening. On Thursday afternoon we received a phone call asking if we had accidentally been given an extra parking pass. When we double checked we found 2 parking passes stuck together and stapled to the instruction sheet. A that time we looked closely at the instruction sheet and found that it was for another event entirely. We told the woman calling that we did have an extra parking pass, at which point she firmly demanded we return the extra pass. My wife said she would try her best, but that wasn’t enough. The same woman called again, and ordered my wife to return the pass immediately or they would have her name removed from the players award list and would never be allowed to participate again. My wife is a tiny gentle woman under 5 feet tall, she was trying her best to make arrangements for my son to be watched while she went up to the casino, but it wasn’t enough. They had to threaten her! So, the casino got their parking pass, at no small effort on our part, and everything was good…almost. On the Friday before the game my wife got sick and I thought I should cover ourselves and call the promotion person to see what our options were if she could not attend. I specifically asked if I could bring my eleven year old son, a big Seahawks Fan. I was assured it would not be a problem and told to enjoy the game. Driving from Everett it’s never easy to get around the traffic to attend a football game; nonetheless we made it and got parked. From that point it seemed to be simply follow, the directions and grab a seat at the Suite. I couldn’t have been more wrong. Less than 60 seconds from the moment we sat down a woman came to my son and I, pointed a finger at my boy and said “I’m sorry, you can’t be in here, and you have to leave.” I was stunned! After everything we had been through over the parking passes, now my son and I were being ejected. I asked her on what grounds we were being thrown out, and I was informed it was against the law for someone under 21 to attend in the Suite. I was speechless. She repeated her demand that we leave immediately, and when I asked if there were any options I was told simply to leave. That’s it, get out! My eleven year old son was soon in tears because it was his fault we had to leave. When I asked for the woman’s name she began to stutter and said she was only an employee, only doing her job. At this point another woman walked up to me, stuck out her hand smiling and said “My name is Valery, and I’m her boss!” I asked if there was anything she could do and she repeated that we had to leave now. I obliged her and we left, my son apologizing to me through his tears for what happened and sorry we had to leave because it was his fault. This group is beyond shameless. They are nothing more than gangsters operating outside U.S. laws, draining hundreds of millions of dollars from our communities, and to top it off, vicious and heartless. I have never been treated like this by a business, and I will never let it happen again with Tulalip, or QCC. I am not much of a gambler, but I promise you one thing, I will never leave a nickel at one of their locations. If I had the time and money I would see this in a court of law for what they did to my son!
So I rarely do review , but when I saw reviews that are too far from the reality I decided to say what I experienced at Quil Ceda. By the way those 5 star ratings and comments are from people who are paid to review, I would guarantee you 100%. I went there regularly for a year. Slot machines are very tigh, 100$ wont last more than an 30min betting 50 cents or a dollar. You might win once in every 10 to 15 visits. If you betting high you have a better chance of loosing all your money 100$ per 3 to 5 minutes. Or you might win a jackpot , which most players loose it all same day they won. Place is not attractive at all, you see a lot of homeless people in there picking left over tickets and asking for cigarette. The staff there are some nice ones, but the ones by the food lounge are rude always. Food is not that good, except the fact you might get free with your card after loosing 500$ or more they give you a free lunch. And they manual ate the slat machines to get certain people win big the first couple of weeks if they are new, then loose it all. I cant understand how the state doesnt do anything about it, all people that goes to this place are gambling addicts, their life is ruined and the casinos are making money at the expense of these victims.
Vary vary disrespected I was emotional humiliated in front of customers and then kicked out because the Black security Man he refused to tell me his name but made me feel vary uncomfortable and I dont think Ill ever spend a single cent there again and Ill be sharing this with my family and friends so any Buddy that reads this post just go up one exit there is a beautiful Casino there tulalup and an a pritty nice one a couple more exits up named Angel of the winds it a good one too but quilceda creek Casino isnt nice the staff is vary disrespectful and basically customers come last here the treated me like I was a peace of s*** and a low life. like I was a loyal person here spending a lot of money here not no more but if u go there the tall Black security door person avoid him he is nothin but a cop wanna be that will make u feel disrepected and tell u the close that I have on are basically good enough for there a pair of jeans and a long sleeve shirt wow Man if u didnt have a lot of money to buy new cloths all the time and I never have felt so humiliated in my life then kicks me out because I said sorry sur an walked away shaking me head so yeah thata my thoughts on this place.
I used to like coming here, but with the security issues Ive encountered I dont enjoy it like I used to. Ive had a woman security officer demand I open the bathroom stall door while doing my business to see if I was doing drugs (No apology could fix that one). And recently my friend and I were playing around and when I smacked his shoulder (playfully) they-4 large security guards, not 1, but 4- kicked me out and accused me of assault and kicked my buddy out as well. When I left and was in the very corner of the perimeter of the parking lot (the farthest I could get) to make a phone call, 2 of them came all the way out to me and demanded I get off the property. I asked them where the property line was and neither of them would answer or even look at me. Then they called for backup. Lol. To sum it up, the place itself, the games and staff are great. The security on the other hand needs some serious adjustments on how they treat their customers. There is a complete lack of respect in that department.