Address: | 1300 Narrows of the Harpeth Rd, Kingston Springs, TN 37082, USA |
Phone: | +1 615-297-2250 |
Site: | adventureworks.com |
Rating: | 4.8 |
Working: | 10AM–4PM 10AM–4PM 10AM–4PM 10AM–4PM 10AM–4PM 10AM–4PM 1–4PM |
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John H
This company has terrible customer service. No one ever answers their phone and no one ever replies to their emails. What kind of business does this? My friends and I collectively called them about 30 times last Saturday and Sunday, and several times this week. I emailed them twice last Saturday and Sunday, and received no reply. We had an incident at the Kingston Springs location last week as well. One worker told us that we missed the 3 oclock departure, but we could come back at 4. Well, we came back at 4 and the workers were leaving and told us that since there were no reservations that they were leaving. We wanted to pay individually, thats why we didnt use the online reservation system. You cannot make a reservation if no one will answer the phone or reply to emails. *Edited Remarks: After talking with the owner, and working through the problems, I have changed my views on the company. The owner cares about the business, and the employees we met on our return visit were very friendly, despite it being a cold Sunday afternoon. Great group of people, especially the owner.
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Alexander Bruner
Had fun when we went, but I will give you a heads up. The $150 couples adventure does NOT include zip lining...we got that rude awakening when we got there. The couples adventure is a good way to connect with your significant other if thats what yall are looking for. We had a blast completing challenges together and within a group. Just dont expect to zip line. They were kind enough to give us a good discount on zip lining, but only after we did the couples adventure. Pretty good service, everyone out there was really nice. But if you want to go zip lining, just pay the $50 per person...best option to go.
MA
Mary Ann Marriott
The opportunity to collaborate and develop team building strategies and skills, participate in "challenge by choice" elements such as the ever popular Leap of Faith, as well as spend an afternoon zipping through the beautiful Tennessee hillside brings our school group back annually. The philosophy and practice of Adventureworks supports the best practices of experiential learning and provides a safe and exciting environment for all. The instructors are adept at working with and supporting the needs of our middle schoolers, as well as just having fun.
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Wendy Hayes
Would recommend this zipline for families and those who want the excitement and thrill of a zipline but arent fond of excessive height challenges. Most stations started on level ground and crossed deep ravines instead of stepping off of tall towers. Not to worry it did include a couple of stations that certainly had the thrill of stepping out off of a platform in the trees. The guides were engaging and friendly. Very safely done and the property was beautiful. Highly recommend.
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Jason DeBruyn
We went about a month ago and were turned around by a sudden spring storm with hail, the workers were great even in the face of having to tell us that we were going to have to come back. We returned this weekend to a group of wonderfully happy employees, and our two guides a young woman and a man were amazing, keeping the kids entertained with jokes and trivia between lines. Would recommend this place to anyone and we will definitely be returning ourselves.
JU
Julee Jaeb
Such an amazing time!! Went to the Kingston Springs location Monday on election day since the kids were out of school and just had the best experience. The guides were so friendly and helpful! The service was excellent. This is an awesome outdoors environment. I would highly recommend this to anyone visiting Nashville or just looking for something fun one day.
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Gena Surgener
This was our fourth time coming out to the Nashville West location for a zip your. As always, the beautiful landscape paired with the exhilarating experience of zipping through the trees is unparalleled. Our guides, Michael and Joel helped make this experience safe and fun. We will definitely back!!!
CA
Caitlyn Murphy
This place was awesome! My hubby an I went for the night zip, included glow sticks an beer! Incredible experience we zoomed 90 foot above the treetops and pitch black darkness can we say hella fun!! Will definitely be coming back we decided to make it a once or twice a month kind of thing
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Beth Hannon
Our nephew had a blast. The staff are outgoing, professional, and caring. The group dynamics were strong thanks to the funny jokes, games, and strong facilitation by both Mike and Bree. One of the most fun experiences we have had in TN!! Recommend this to any family, couple or small group!
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Annette Irving
We did the aerial adventure and the zip lining and we had such a great time. Cody, the manager and Mike the zip line tech were so much fun we laughed the whole time. I would recommend Adventureworks Nashville West to anyone who wants to spend a few hours laughing and having a great time!
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Linda Glover
We had a great time on the zip lines. My son and granddaughter didnt think I would do it and/or be able to keep up with them. I proved them wrong! The staff were very professional and made sure we were safe and provided bug spray and plenty of water along the way. Welk be back for sure!
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Christine Thomas
I am going to be 65 this year and always wanted to zipline. I had so much fun I went 2 days in a row, the first time to Kingston Springs and the 2nd time to Fontanel. All I can say is both places were beyond amazing. I would do it all over again in a heartbeat! The guides are great too!!
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Kristen Clements
My three kids and I had a great time with the aerial session and the zip lining was so much fun. Michael was a great tour guide. Highly recommend. Gloves are a good idea if you complete the aerial course. My husband missed this trip and we will be back with him in the future.
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Samantha Jacobs
My husband and I did the zip lines here for our anniversary. It was so fun to do something a little out of the ordinary! Our guides were Tell and Cameron S., and they made it a really great experience! Would definitely recommend this place to anyone wanting to have some fun.
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Cindy Judge
Really the greatest, workers Lisa and Courtney, were friendly, easy going, reassuring and fully professional. Every age child 6 and up would enjoy this and their parents and/or grandparents would love it just as much! We will be back with another set of grandchildren soon!
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Candi Neuweiler
We had a great time zip lining with adventure works! Kimbro was an exceptional guide. This was several of my friends first time zip lining. Now they are all pros! Thanks for the great time. The scenery was beautiful. We really enjoyed the tandem zip. Cant wait to return.
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Kari Macqueen
My family of 9 attended the Adventureworks zipline adventure and had a blast. Many of us were new to ziplining and didnt know what to expect, but the guides Parker, Joe, Chris, and Greg were patient and fun and made the experience memorable and want to do it again.
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Jerry Campbell
My wife, niece and I had a great time. Brianna and Chris (instructors) were fantastic and very patient with some of the folks that were a little scared. Met some very nice folks from Illinois also. HIGHLY RECOMMEND THIS FOR ANYONE THAT WANTS A ADRENALINE RUSH!!!
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Lia Malhotra
Love it! Have been at Fontanel and Kingston Springs locations, both are great! Guides are funny and entertaining, yet explain all the precautions and instructions very well. Will definitely coming back for more Zip-lining with Adventureworks!
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Marlan and Libby Singletary
We had a blast! The zip line was a lot of fun in a beautiful area and the staff couldnt have been nicer! Mike had a great way of making total strangers feel like friends. Thanks to both Mike and Bree. Well definitely going back!!!