Address: | 2995 Michigan City Ln NW, Salem, OR 97304, USA |
Phone: | +1 503-362-1596 |
Site: | redhawkwine.com |
Rating: | 4.4 |
Working: | 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM |
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Kevin Halesworth
We just visited Redhawk for a festival. We visited with a member and were having a very nice time. We tasted the barrel and really really liked it. We also tasted the second barrel to see if there was any difference, (same wine different barrel). We all noticed the difference and prefered the second barrel. We asked to revisit the second barrel of wine and had a dark haired lady pouring, who remarked" they are the same wine " our member friend pointed out that she understood that but the other barrel tasted different and in all of our parties opinion, better. Apprently this really upset the lady pouring, she reluctantly gave us the wine with a really bad attutude. She then proceeded to tell the other wine pouring lady what hat happened. We all felt so uncomfortable we decided to leave. Shame. Customer service is of upmost importance, dont take things personally if someone simply tells you they prefer one thing over the other. Also to my surprise i asked if the lady had tried the two barrels and she replied no she had not. Maybe try them?
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Wendy Diljak
More customer service then product. (Even though I would love to try their wines) Called from Michigan to have a gift certificate purchased and mailed to my father-in-law, who lives is Salem. No problem is what was said right away. However I heard, "best daughter-in-law ever!" Thank you.
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delaina Aguilera
woman in the tasting room..very interested in her phone and less in the customers. Gossiping about people who i only assume worked with her. Didnt seem very knowledgeable about different types of wine or the making process. Will not be back.
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Cheryl Malmsten
They let you bring your child! Kind staff..and all sorts of events. I have enjoyed coming here more than once... and the view.. and so close to salem!... 10 min drive from downtown!
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Joanne Call
Love these guys! They do so much for wine club members, its a pleasure to drive all the way from south Salem to visit.
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Anna Cash
Great wine, and amazing view from their tasting room. Love the intimate atmosphere they have established.
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Liesl Olson
Lovely pinots and gracious staff - had a great time and will return if in the area again!
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Stu MonChu
Incredible views, great wines.
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A Private User
Great wine! Will return again.
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Joe Rowe
Jenny is so friendly.