|Address:||24 N St Joseph Ave Suite G, Niles, MI 49120, USA|
|Working:||8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM Closed Closed|
I found the support staff, as far as administrative staff and the intake nurses, were very professional and pleasant. When it came to my dealings with the Nurse Practitioner, the Doctor and the C.E.O. of this facility, I found that they are pathetically incompetent when treating me, diagnosing illnesses, caring medically for me, listening to my point of view, reading other doctor’s records, and the nurse’s overall personal presentation was absolutely lacking. The C.E.O. did not have control of her staff from my experience after the appointment and my initial complaint. The nurse showed no interest in forming a relationship with me and she made no effort to make me feel comfortable and able to speak my thoughts about my own health care choices. This is a vital part of the doctor/patient relationship; to trust one another. Her attitude was condescending and threatening to such a magnanimous degree that it was uncomfortable to experience. She is a very ineffectual and dishonorable individual who does not belong in the health care profession. The management team appeared to be useless as there was no guidance following complaints about my disappointing appointment experience. The C.E.O. declined all communication after her initial weak response. The President of the Board of Directors had absolutely nothing to contribute to how the networks were practicing health care. I have since changed clinics and have found satisfactory care elsewhere. My experience with Niles Community Health Center was atrocious and I could never comfortably recommend them to anyone looking for quality health care.
The doctor I seen for strep gave me a prescription for amoxicillin and I specifically told him that it does not work for me and he still prescribed it for me. Had to go back 2 more times, before getting rid of my strep throat.
The front desk people and the nurses are awesome the doctors are not that great.
Such a great staff! Always going the extra mile!
Great staff, very caring and efficent
To many wanna-be doctors there
My doc is rated #1