|Address:||32523 Northwestern Hwy, Farmington Hills, MI 48334, USA|
|Working:||Closed Closed 5–11PM 5–11PM 11:30AM–3AM 11:30AM–3AM Closed|
I do not like giving bad reviews but this place really needs to change a few things. Im not sure if I just came on a bad day but this was the worst resteraunt experience I have ever had. The ambiance and place it self was fine. The service was alright but the food was frighteningly bad. We order snails as an appetizer which was 13.00, there was not a single part of the snail that was not hard or even edible. My boyfriend and I are big on snails and know that they can be prepared in different ways but there was no way to eat any of our dish. Then we ordered coffee and our server hands us two cups of warm water and two plastic containers of instant coffee. It wasnt even good instant coffee, they should of at least poured the coffee into the water in the back of the resteraunt. My boyfriend tried adding cream to his coffee and the cream was clumpy and spoiled. Then our main dishes came out. I got the jerk chicken and plantains and he got the goat and plantains. The fried plantains were soft and tasted as if they had been out for a while and the goat had only fat on it and barely any meat. My jerk chicken was okay but I was so shocked on how a place could be ran like that.
As a regular and friend of the owner I have to say that Im disappointed and will not ever be going back to this restaurant again. The food isnt bad , however customer service has gotten excessively worse over time. For one, this is the third time that I have made a take out order only to go home and find out that there is again an order missing. Once I can forgive but three times !!!!!! Ridiculous especially based on pricing . I was really upset of the response I gotten when I called and talked to one of the manager there .its like no big deal. I live an hour away, not the first time !!!!! No effort nor remedy was taken to even fix it . An appropriate apology would had suffice which I never gotten . Sadly, I even contacted the owner to inform him of all this but never got a response. As African, Im a big sponsor of African restaurants, however customer service is critical . If i had gotten a proper apology , or response i would had never posted such an extended review. After all , despite the price I have been going there for years but enough is enough . Customer service truly goes a long way .
I worked with Kola since before the Grand Opening Dec. 7th 2013 as a Bartender. The short time I was there I absolutely love the place and my co-workers. The Positive: Great Food, Service, Music, Atmosphere & Staff. The Negative: "Lack of Professionalism" from the Managing Staff. There was a meeting in which we where able to discuss problems and how to make a solution. I was told, "Its all about teamwork" end of conversation. Teamwork was presented and that was the end of my employment. They have a habit in terminating those that express their feelings w/o notice. Instead of informing you of your discharge, they play with folks lively hood. I had great customers and even promoted this place. But I wish I never put as much effort as I did and furthermore never been as loyal. I do encourage you to visit Kola, but if you have a favorite server/bartender, Im sure you wont see them again.
The jerk chicken my partner had was great, but the server was very rude and not professional. I ordered the curry chicken and fried rice which was presented very sloppy. Its was horrible no flavor and cold. I had to ask for a refill on my water on 3 different occasions! I asked the waiter to take my plate and I reordered the jerk chicken. The waiter instantly got an attitude and took forever, taking my plate and bringing out my new order. My bill came to 27.00 and some change, I had a Groupon for 30.00, she tried to refuse my Groupon cause my bill was not 30.00 or more. But no where on Groupon it says you must spend 30.00 or more. Overall bad experience, poor service, and horrible curry chicken, and she got no tip! In my personal opinion she had a problem with people who lives an alternative life style....
Taiye. A A
I love Kolas Restaurant and Ultra lounge. I go there when I can. I love Friday nights because of the reggae music and the food is excellent. Its always fun to see and experience the Bollywood nights and the watch the different diversity of groups who patronize the place. The owner is always well dressed, well mannered and always greets you at the door or your table, listens, and solves any issue which (in my opinion are none) quickly and efficiently. I take my friends from out of town to Kolas and they love the place. Its the best place for fun, good music,(some times) dance classes, workshops,and great atmosphere ;)
Really great food! Liz was our server and she did an awesome job explaining the menu and what we might like. She was very attentive and helpful! The food was awesome I was able to try two of the rice dishes (one with jerk chicken and the other with beef) both were very tasty and authentic. I recommend adding on the plaintain side dish(sp?). Very good addition to the meal to sweeten things up. I will definitely be back and look forward to seeing some live music next time (we came really early so they werent playing yet).
I came with high expectations. My wife has bragged about this place.for.months. Well, after waiting 45 min on a PARTIAL SERVING, my daughter had to wait on her wings (20 min). My rice and beans was not fresh. Asked for a manager, NONE WAS AVAILABLE. So my 9nly choice was to keep my mouth shut for fear of them harming my daughters wings. Dont come here HUNGRY. TWO PIECES OF CHICKEN AND A SERVING OF RICE, NO VEGGIES. NO OTHER SIDES ALL FOR 18.00. HAD I KNOWN BEFORE HAND I WOULD HAVE STAYED HOME.
Kola provides a unique and quality dining experience of authentic Nigerian cuisine. Its the only place in Michigan that you can go out and purchase Nigerian food. At the same time, the entertainment that features there on a nightly basis is unbeatable. Great African DJs, awesome live bands and dance classes... I recommend Kola to anyone that wants to get a taste and sound of Africa.
My ex brought me here and they have some really good food its spicy but it is delicious. But I know that I will never go again because that was a special place to me that me and her would go to well one of the special places. Dang, I miss her this place puts good memories of me and her in my heart and mind "Patricia Ann Boshelle Lewis" thanks for sharing this good place with me.
La Afrique Classic
I hate writing this but this was the worest egusi Ive ever eaten in my life. It was so oily that i couldnt taste anything egusi in that stew. In fact they gave me fish, which was ok, instead of the goat that i asked for. Ive eaten at plenty of other nigerian restaurant b4 & this was my first & last time @ this place. Unfortunately there is no other nigerian place in michigan.
Finally, authentic African cuisine outside the house! Great atmosphere! Background Afropop music is trendy. Went in early afternoon on a Saturday and was able to get delicious meal (e.g. plantains, jolof rice, beef) and drink. Came back later that evening and the night life was electric with latest afro-caribbean music, mature crowd, and full bar. A really positive spot!