Carousel Family Fun Center - Whitman

Address:	1055 Auburn St, Whitman, MA 02382, USA
Phone:	+1 781-857-1286
Site:	carouselskate.com
Rating:	3.7
Working:	Closed Closed 6–8PM Closed 7–10PM 2–4:30PM 2–4:30PM

Location

Photos 100

Reviews 27

Donyelle Carmody

First off , the skates are so bad that I fell back and smashed my head on the floor and landed on my back that now theres a sharp pain and splitting headache ...... But the main issue .....The "owner" of this place is very unprofessional . Nobody told us that we couldnt help our children (ages 5 and 2) skate behind them on the tool you can rent for $5 . For a good 45 minutes we were doing that. The moment we got off the floor to get a drink they made an announcement that parents cant do that . My sister and I were having a conversation about the rule and one of the employees must have over heard or conversation . After my sister proceeded to just return the skates in and the skate helper thing in the owner decided to come up to us and try to explain everything . My sister and I were done with the conversation but apparently the "owner" wasnt . She came off rude and unprofessional . She clearly does not understand the way to properly take a complaint from a guest who gave money towards a business which is honestly not run right by management. We were forced to leave an hour before closing. And then may I add the owner had the audacity to question our parenting and proceed to say that well its safe to say that she just shouldnt be skating because she doesnt know how to . And then when we dropped the issue the owner goes well maybe we will see you when youre 8-10 years old. How rude is that . Never again will I take my daughter here . When I went to SkateTown when I was little I remember it being fun and exciting . The skates need to be updated theyre worn out to the point that theres no support for the heels and ankles.

Isamar Perez

Ive been coming here since they were Skatetown. I will always love this place. Music has always been on point (kudos DJ!), and skates decently maintained. I give the four stars for the price ($10 - $7 for admission and $3 for the skate rental), skates and rink, and music. Today, however, the wife of the owner was not pleasant. We went for a birthday party and decided to skate. Unaware that we still had to pay admission, I simply thought we only had to pay for the skate rental. The woman rudely states, repeatedly, that we have to pay $10. I ask her if we still have to pay the $7 for admission even though we came in for the birthday party, she states yes and that the parents didnt pay for our admission. Okay. Not needed. I was perfectly comfortable paying the $10, which I did, but not before telling her that I sensed some attitude. She didnt apologize, reply, nothing. Then she gives me one ticket even though my boyfriend and I were both present. I ask her for another. There was just no need for the rudeness. I was a respectful and willing customer. If you want business, you dont treat people that way. Customer service goes a LONG way. Very disappointed. But I didnt let her ruin the good time we had. If you want a good time, avoid this woman. The rest of the staff was pretty nice. We had fun.

Leanne Decoteau

Just here enjoying my time with my sister and niece when I was approached by the owner and Im not sure if she was aiming at a verbal confrontation with her false accusations but not when Im with my child n a family setting thats not going to happen. Then she takes it a step further as Im trying to walk away follow me and say maybe well see your kid when shes 8-10 years old. How ignorant and disrespectful!! I do not and will never recommend this place to anyone.. For the $ it costs they could also use some serious updating..

TJ Farmer

I was skating and someone ran me over so I told the desk person and I showed them who it was and they said that they couldnt do anything about it. So than I went back to skating and then a got pushed and later found out I sprianed my ankle but I walked off in sock and got kicked out when I had just started 10 minutes earlier and I asked for a refund and they said no because I had "broken the rules". Never going back again and I wish I could because I went there by myself and wish I could go back because Im 12.

PIC REACT

fun, When i was 8 i went there and everyone was so nice........IT CHANGED ALOT! I cant even skate with my children when im in the back of them with the skater helper thing.BTW owner is very very disrespectful, When we werebleaving she said that i spilt some soda on the ground when i didnt. Even if i did , Would every one have to pick up a piece of chips that they dropped (assumed that they dont clean) HORRIBLE EXPERIENCE

Danielle Luma

I had fun with my friends, very nice people and the dj was really fun. The downside they ran out of food?! How do you run out food?! I was so hungry after skating and really was craving food, and they said only drinks they just closed the food area down. I was really disappointed.

Molly Roberts

I went to go roller blading on Mothers Day with my family because it said it was open online. My family drove 45 minutes to get there for it not to be open.Also when we got there multiple cars were in the parking lot seeing if it was open and later left because it wasnt.

Gary Stephens

The facility is clean. But it would be great, if there was storage options, for skaters to store their stuff, beside being left curbside or even on rink floor, which could be dangerous.

Karen Waweru

The kids loved the big space to rollerblade. If only they had lessons on other days than those they have. It would be grand.

Shonelle Woods

$13 on Friday and Saturday nights includes skate rentals. Theres no admission fee for parents or standing adults

Sarah Nobles

A great place for family fun! Weve gone to several birthday parties here too and always had a blast.

A Private User

I think that the Roller Skating and the Arcade was really fun but I want to know what time it opens

Roberta Moore

My husband and daughter worked up the courage to learn to skate in the first night we were there.

Quandra Campbell

Clean, fun, the staff was friendly and loved the games they played at the end for the kids.