|Address:||3000 Milltowne Dr, Ellicott City, MD 21043, USA|
So I do really love RCCC, lots of variety in activities, clean, bright, great pool BUT my upset comes about bc now the young siblings of kids who are in a swim class (even when the sibling is waiting for their own swim class to start) are not allowed to even have their feet in the water anymore (as of today apparently). During all of last weeks classes (which are now on their second week) it was fine for them to be at the zero-entry part and up to just past the 1ft line, as long as they were not in the way of the class, to just play a little with parents there watching. But apparently people complained to management about this, though i dont know why, but my impression was something about fairness. Who its unfair to I also dont know. We paid for our classes, its not open swim time so we arent in the way of members or $5 arm band buyers. Plus it wasnt even getting strictly enforced until several minutes after our kids were playing quietly already in the water. How fun and fair to get to tell a toddler that all of a sudden the rules are different and we have to get out of the water, bc management couldnt come up with some other solution or answer for the complainers. Come up with a solution, like a different color wrist band, for those who have paid for a class and are there either waiting for a sibling or their own class (two classes paid for) bc I find the sudden change and the policy unfair. Anyone from management on shift this morning probably knows who this is. Im the one who let my toddler scream every time I told him we apparently needed to get out of the water. Several of us were bothered by this.
I came to the community center to get a yearly pass for the local Worthington dog park. I had already jumped theough a lot of hoops, purchasung a Baltimore County dog lisence, locating my dogs rabies certificate. I had tried out the park and spoke to the attendant who saw my papers and told me I had everything I needed to apply. Drove 15 minutes to the community center, spent 5 minutes looking for parking, more time hiking back to the entrance, more time waiting in line only to be told that somehow my lisence doesnt show proof of ownership. WHAT?? I asked the attendant to explain because I had spent quite a bit of time jumping through hoops to come to the dog park to begin with. She snidely said she was following rules and walked off. REALLY. I had several papers from the rescue organization prooving ownership I could show. But she turned her back and was clearly done and refused to speak....while obviously upset and dissapionted Ihad been polite the entire time and gone through considerable effort, surely I at least deserved closure to the conversating and a chance to ask to speak to a manager. Now I dont know what to do, I would love to join the dog park but cant even understand what else I can do???? One day off should be more than enough time to figure out how to join a park I hope!
its ok pool for Summer. Except the fact that youre basically sponsoring swimming classes once they start in June. I work second shift so its absolutely impossible for me to go the pool with my children after swim lessons which it after 11 am? they basically close the pool for 2 straight hours in the morning for these lessons. I look at the pool and its deserted. just 5-8 toddlers with their mothers in a beach entry. why do they need to close ALL the facility i didnt get it and im not willing to sponsor swim lessons i can learn to swim my kids all by myself if not better than college -age so called "instructors". So i demand my money back cause i cant use the facility in a time i want and im not willing to sponsor any one i have my own children and they refused it. Try to call the manager - hopeless, try to send an e-mail provided by the front desk staff - got an "invalid address" error message. DO NOT RECOMMENDED for the Summer morning hours.
The facility is a newer center with nice pool and training center. Around summer time, it is a central summer camp location and great for kids to swim in. However, the rest of the year is pretty lame and are mostly used by people with mental disability and/or ages of 50 or above. The swimming pool is small and not designed for kids 13 or older. They have life guards on duty most of the time. Life guards are only for checking wrist bands and know nothing about other things happening. Dont lose your personal belongs unattended. You may never see them again! One thing special about this center is that parents have to pay to watch the kids doing their activities. The center has a low membership fee for kids 12 and under - a nice trick to get parents into the center since they have to pay a fee anyway in order for kids to get in the pool. Check Columbia Association or other commercial centers before you commit to the memberships for the family.
My kids like the pool and splash pad here. Not enough parking and too many police cars take up parking here. Everytime I come theres 3 or 4 police cars in the closest parking spots but no cops to be found. Also I had a rather disrespectful conversation with a teenage life guard today about how old my son was. 5 years and below can be in the pool when adult swim is happening and my son is four but does look older and the life guard had all the rolly eyes and argued with me and basically called me a liar. Im sure with all her life experiences she knows the size and shape of every child but maybe a little training on how to speak to patrons of the pool is in order. Thats all.
Very disappointed. We called ahead to ensure the pool and splash pad were open. I specified that we only needed the splash pad. They said we had access until 9:30... Specifically that they closed all at 9:30. We got there and the splash pad closed at 6:30.... Very disappointed that the person who rang us up did not mention that hey, you know that the splash pad closes at 6:30... He charged us and said nothing.. So rude. We were only able to enjoy for about a half an hour.. We will not be back and not will we recommend this facility.. They need to get the operations organized.
alexis marie mckenzie
This is a great indoor pool for young kids. The beach entry is safe and fun for toddlers and the swim area is great for preschoolers. The cost ($5) is so much more affordable for the daily fee per person than the Columbia association ($21). We also love the outdoor splash pad in the summer. Some have mentioned parking problems but its really not bad if you park in the back garage just walk to the top and take the elevator right to the lobby! Just check the calendar on the county website to make sure you are going at an open swim time its updated frequently.
Needed something to do for a toddler playdate. Pool facility was fantastic. There is an area dedicated for young xhildren with a beach like entry. There is also a very nice splash pad. My daughter and her friend made equal use of both. One more nice thing, able to have food and drink close by which is a necessity especially with young children. Loved the facility, and a garage parking area on a hot, humid day. One very happy momma!