|Address:||400 Legacy Pkwy, Norwalk, IA 50211, USA|
|Working:||7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM|
Omg, Talk about taking your life in your hands much less poor Golf etiquette. Greens workers will literally mow with HUGE John Deeres and shaft driven mowers 6 feet from you and between your cart and you like they could care less if you get hurt!!!! And yesterday the 28th I was trying to play a practice round to prepare for a Amateur Tournament when their mowers guy were right in the fairway over and over without a care int he world you paid to play for like 7 holes. Of course while the Iowa PGA was there in the morning, they refrained from working the on course. Makes a member card holder feel like a no body. Then today they mowed all around me in the rough. Now this would be fine since I was only practicing and was alone but would it kill them to stop out of the way and idle down while I chip putt since with the distractions, my first ball didnt stay on the green mostly because I wasnt focusing on the shot... WONDER WHY???? So after 10 years of playing there I complained once a few months ago on behalf of a player in our group over some slow play. And now for the mower guy who threw grass out the back of his mower 5 yards away from me at a tee box. When I spoke to the guy in the pro shop... Of course it was my fault and i was making problem!! Great !!!! wonderful !!!! Im the bad guy here...Geese. The GM even called in and the Pro-shop worker handed me the phone. Yep ... he made the whole thing all about me and my disturbance... WOW ! Made me feel that he Could care less his mower guy just drove a 10,000 lbs shaft driver open mower deck right past me on a TEE BOX. Guess its just all about selling houses, corporate outings and the bucks these days. So much for feeling like they have little guys back and he has some place decent and affordable to play! "Money .....Its gonna ruin Sports" A quote from the days of Bobby Jones....!
This past weekend I had the worst experience ever on a golf course! My buddies and I have met up for the past 3 years in Des Moines for an annual golf trip. We are located all across the country Texas, Kansas, Minnesota, Missouri, North Carolina to mention a few. We played the legacy a couple of years ago and loved it great course and accommodations. The staff and management must of recently changed because this weekend we pretty much got ran off the course and told our money was not good here. We had 2 foursomes and was behind the pace of play on a Friday evening by 20 minutes. The manager of the course sent out one of his staff members and demanded we skip ahead a couple holes because we were bottle necking the course. The group ahead of us was on the green everytime we teed off. Ridiculous, we obliged anyway but requested to speak to the manager. He came out to the course guns blazing criticizing us and didn’t once try to reason with us. His direct quote was, " he would rather loose eight golfers then the 50 behind us we were holding up." then he stormed off in his cart. The course is great but the staff is very unprofessional and I will never play this course again to the lack of customer service. FYI.....not a group of slackers. 3 doctors 3 engineers and 2 professional store managers.
I hesitate writing this review, because for whatever reason, a lot of people in the Des Moines metro dont even seem to know this course exists. The Legacy is quite possibly my favorite course to play in the area, as its always in incredible shape and is very well designed. Only downside would be slight frustration with the golf cart GPS that will shut off the cart if you enter an area deemed "off-limits". The issue with that is that you dont really know what is "off-limits" until your cart stops and you are forced to put it in reverse in an attempt to get back in the carts good graces. These areas are not as intuitive as one might think..so youll be looking for your ball and the cart will just start beeping and stop. Ive played the course enough times to know where these areas are now, but I know the first couple times, I was frustrated with that. It would be helpful if the "off-limit" areas were marked on the cart GPS map. Again, that is a very minor issue. The course is absolutely one of the best in the entire state, and Id argue the nicest public course anywhere near the Des Moines metro.
Had a great time playing at The Legacy with one big exception. The course was in good shape and I was playing good - shooting a 79 from the gold tees but the kid who was the ranger for the day was clueless. We got a few minutes behind on the first hole when we had to look for a couple balls and ended up being 8 minutes behind pace after the 4th hole. Ranger Rick decided to warn us 3 times about pace of play even though the 2nd and 3rd times the group behind us was nearly a full hole behind us and the group in front of our foursome was a threesome (we were never more than 12 minutes off pace). We finished the Sunday round in 4 hours and 30 minutes on a very windy day and putting out all putts - we left the 18th green as the group behind us got to the 18th tee. Nice course but definitely need to teach your rangers about when to talk to groups and how to be a little friendlier. It tainted our experience. Telling a group on the 14th green "this is your final warning or else youll have to skip a hole" when the group behind us is still in the fairway of 13 is stupid.
Ive played this course multiple times since it was built and if you want to take 5-6 hours to play a round of golf then this course might not be for you. The Legacy staff is very accommodating and polite to deal with. They pride themselves on making sure everyone who plays their golf course has a good experience. Pace of play is stressed to everyone who tees off and I think experienced golfers will appreciate that. Unfortunately the review by Juan is the reason why golf takes 5-6 hours to play for the all the golfers waiting behind Juan. On a nice Friday, there are typically 64 other golfers on the course. Ive played my share of 6 hour rounds and nothing is more frustrating than seeing a one or two hole gap between groups playing in front of us. I would hope the ranger is asking the slow groups to speed up their play. If you want to play on one of the nicest public golf courses in the Des Moines area then this is the place for you. The staff will treat you right.
Great course, great staff and great time. I’m from the area and we are blessed with some very good public courses, but for my money Legacy tops the list. Course has a good balance of challenging and fun holes and you can tell that ownership prides itself in presenting the golfer with a quality experience. Course is always in fantastic shape, the golf cart GPS is pretty cool, helpful, fun staff and I can tell by personal experience as well as reading other comments, they care about getting you through your round in a fair amount of time. Thanks everyone at Legacy, I’m looking forward to my next round.