Address: | 205 W Golf Rd, Schaumburg, IL 60195, USA |
Phone: | +1 847-885-7333 |
Rating: | 4.3 |
Working: | 10:30AM–8PM 10:30AM–8PM 10:30AM–8PM 10:30AM–8PM 10:30AM–8PM 10:30AM–7PM 10:30AM–5PM |
RI
Rick Song
This store has great livestock. Right when you enter the store you know that they care about their fish and corals. That being said their livestock is ALL saltwater. The fish are healthy and have amazing colors. The corals are THE most beautiful corals I have ever seen. To the right of the entrance on the front window is a HUGE. BEAUTIFUL. FULL ON REEF TANK. The tank has the most beautiful anemones, corals, and fish. Underneath is a dream sump. Then in front of those tanks are three rows aquariums stacked inside smaller wooden rooms. There are mini ocellaris clownfish for $10.99! and firefish for $18.99. Then on the left wall and tank next to the entrance is a coral frag tank and on the right wall are corals and frags for sale. The cheapest ones are $19 dollars. Then on the far back wall are some jelly fish, shrimp, hermit crabs (buy 3 get 2 free), mandarin fish and a green mantis shrimp. Then on the left wall is a large tang with large triggers and jelly fish. 10/10 would return to this store
TA
Tanya Szatkowski
Having been to almost all Aquarium stores in the northwest burbs, I have been most pleased with Beyond the Reef. Their staff is very knowledgeable and they are great to work with. Thier stock is good quality, we have purchased many things from them and have been happy with ALL of them. Of the numerous purchases weve made, there have been a couple of fish that didnt survive. My first thought was, great, I just threw my money out the window, because theres NO WAY a fish store is going to either replace my fish or give me a refund/store credit. Well, what I thought was going to be a nightmare was far from that. I brought my water sample in and informed the staff of my fish dying and they replaced my lost fish without any problems. I would highly recomend Beyond the Reef to anyone, if youre going to invest in an expensive hobby, you want to work with people you trust, and I trust Beyond the Reef!!
A
A Private User
The staff members here are knowledgeable, friendly, and willing to answer questions and help. I have been to every reef store in the Northwest Chicagoland area, and they have the healthiest livestock by far. While the selection isnt huge, I have confidence in their stock. They have a beautiful frag tank up front with some pricey good sized colonies in it. They also have a whole wall full of frags and colonies in the back, including a few rare ones. The fish selection is very decent, especially given the small size of this store. Again though, what shines through is their customer service... everyone I have dealt with from buying my tank to the majority of my livestock, including the owner and the guys on the floor, have been a pleasure to work with. Local fish stores always seem to be hit or miss... this place is definitely a hit.
A
A Private User
Notice all the posted signs on the nonexistence return policies because even when the untrained staff assists you with a purchase, tells you that it can be returned as long as it is not used, they will not honor it. The owner will not make any exceptions even when her staff tells you otherwise and just points you to the posted return signs. Exceptionally bad business practices - read everything before you buy and do not take anyones word since they will not honor it. Note that they only have a 24 hr return policy on livestock WITH a water sample (meaning they probably will not accept your return) when any reputable shop gives you two weeks. If you are lucky enough to get a credit, note it is only a STORE credit.
A
A Private User
As a newbie in the hobby I was quite pleased with how helpful and friendly the staff were. They took time to hear my concerns whenever I had a problem with my tank and offered reasonable advice that didnt gravitate towards purchasing something from them. They have some of the best coral selections I have seen and get new stuff every week. If you need live rock that is fully cured and abundant with purple coralline algae, this place wins hands down. I would say the only complaint I have about the place is their slightly above average prices for larger corals and fish/motile inverts.
RA
ramiro gonzalez
I can honestly say that I have not had one bad experience with this store. Everyone that I speak with is knowledgeable and courteous. I recently purchased a keyhole angel fish. My scopas tang would not stop bullying the angel. For fear of stress and dying I called beyond the reef and explained what is happening. I brought the angelfish back and received store credit. The crew in the store was great. Because I let them know right away what was taking place I was able to get the angel fish back to a safe environment.
FI
Fish Bro
Some of the prices are Beyond Belief, overall store has a beautiful nice selection good fish and corals . BUT I guess not the place I would buy all my supply and fish because of the price. Something I dont like of this store, just because Im comparing it to others is the warranty policy on their fish, the whole 24 hours and only if the fish is dead policy is ridiculous. Once in a while stop here to look at the beautiful tanks, and maybe sometimes I purchase something that will catch my eye and I must have it.
AD
Adam Szatkowski
I have used this store almost exclusively over the last year to establish a 500+ gallon reef home aquarium. I have visited and used almost every other reef aquarium store in the chicago area and Beyond the Reef are the best balance of customer service, price and quality. I would highly recommend them for any reef situation. So far, there has never been a bad experience.
A
A Private User
Yes, Buyer Beware - no customer service when you have an issue. I would have been happy with a response to my email, and a store credit would have been excellent. NOTHING!! Very quick to point out: "our warranty is 24 hours" All this over a $9 item. They obviously do not care about the customer! I will find someone who does.
AN
Anthony B
Their corals and fish are very good. However customer service or service in general is very poor. Ive walked in there and walked around with intentions of buying both coral and fish. I and maybe one other person were in the building, and I was never asked if I needed help. This happened multiple occasions.
NA
Naty Sakdisri
I have been going to this store for a couple of years now. Friendly service and awesome corals. Even though I have moved hundreds of miles away, I still stop in to get some corals whenever I can. They have always offered to pack up my corals for the long haul back.
TO
Tom Klausing
cool place to check out some awesome tanks. they sell a variety of dry and live rock and have a good selection of livestock. biggest thing is their wide coral selection
RO
Rosemary W
I go here at least twice a month. I love the staff and love the options an stock that they have. I only get my water, fish and corals from here!!!
DE
Dewey Guzman
It had a large amount of coral and saltwater fish, they even suggested what coral were best for beginners. would deffenatly go there again!
A
A Private User
I really liked staff. they help me pick out a cleaner wrasse and its still doing well. Told me pros and cons. Would recommend place.