Address: | 10 Gateway Dr, Collinsville, IL 62234, USA |
Phone: | +1 618-346-4571 |
Site: | splashcity.org |
Rating: | 4.1 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM |
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samaria scott
Unfortunately had to give a 1 Star because it was no option lower than that. NEVER boook here for a party. I booked for my about to be 8 year old and was not told all the information I needed to know. If I would have known I can come earlier than the party time. I was also treated with rude service. I have never been to a party you spend $250 and I was informed thru someone else of cupcakes being just sat outside and no one that worked there informed ME the Adult that paid for the party of cupcakes. For $250 I had to pass out my own cupcakes and stuff. I spent better money at skyzone, and Rock n Jump for less money and better service. This was a first and last time trying here. After mentioning this I was told by their manager that she was sorry and told there was nothing they can do but was never offered anything. If I would have been asked this I would give better ways of improving but I was not given a chance of basing asked anything just told "Its nothing we can do". Even with the hassles my other party guest had even to get in. Despite the issues the kids still had fun. I would just not recommend party services and if you have any issues they wont do anything about them. I wasnt looking for anything free or a hand out. Just someone to understand and try to figure ways of improving. But they failed miserably
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Toni L
Very dissapointed been taking my girls here for last several years, I take a vacation day to take my youngest daughter and they will not accept my voucher from Living Social, even though its says it good for that amount at the park, my daughter was so upset and all the manager said was sorry we just dont have a contract with them and nothing we can do, I asked for some sort of coupon or at least a discount for the inconvience of not letting me know by phone or email that they will not accept them so make other arrangements still wouldnt even give a couple dollars off so sad!!
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Lauren Brown
Wonderful place! The entire staff, lifeguards, guest services, and concessions were all a joy to be around. They were super helpful! My son fell down and scraped his knee, and the head guards were able to help us so quickly. I would give this place a 10/5 if I could! :-)
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Amber Mitchell
It is $18 for adults & $15 for kids smh. So far a family to go it would cost $66. Thats wayyyyy too high. Its isnt even big enough or doesnt even have enough stuff to do for it to cost that much. I will NOT be returning with my family anytime soon!! Very disappointing..
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Marie Robison
Make sure u call ahead to make sure they arent closed for a private event. Website wasnt updated and my 3year old was so excited and I had to disappoint her. We wont be coming back. I wasnt the only family turned away, what a joke.
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Teresa Lattina
LOVE splash city...i feel very at ease knowing my child is cared for. Lifeguards always on duty. Staff has always addressed compliments or complaints in a timely manner...i woyld highly recommend it to your family.
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rue rue
Splash city is a fun place they have different areas to go to ,food is high but I would expect that ,they have showers locker room, and they staff are nice. I love this place and want to go back soon.
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Rance Trotter
For the price they ask for everything should work, the jest in the lazy pool was down..then u have to pay 3.00 plus a $5 deposit for a locker...they only have to really good slides for adults..
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Warren Schultz
No beer? Should be able to have a beer at the lounges while watching my kids. My kids are 7 and 9 and they would be bored if we came back next year. Plus the surf board area was closed.
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Debi Raban
Love this place! Totally accessible for everyone. They even have a water wheelchair you can borrow! Very clean. Small cafe. Great for groups!
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Colby Shanks
Lazy river is weak rock wall is pretty cool. The swimming pool is pretty small and the lifeguards blow their whistle every 10 seconds.
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Tammy Hamilton
The perfect time to come is from 4 to 7 it was not crowded and peaceful my granddaughter and I had a wonderful time thank you
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Yadira Vazquez
Restrooms were dirty. Pools and slides were ok. Food, they should have a system with numbers or at least give receipt.
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Shawn Pyle
They charge full admission price for a parent to go in, just to keep an eye on their kids, not swim. We will not return.
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Larry Schuff
Always have a good time here. Prices are affordable, and its a good family atmosphere. Lots of safety personnel.
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Tamirah Malone
I personally think that this is one of ny favorite waterparks! I love this place and it couldnt get any better!!
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amber mccarty
Me and my kids get together with my cousin every year and take the kids about 3-4 times a month!! Its awesome..
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Cassandra Nichole
They are a bit pricey but when they have their deals on Groupon or Living Social thats when I snatch them up
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Impala Ryder 84
Loved It went 7-1-2017 ... Might come back before the season closes..... Really Good Pizza and Nachos.....
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Caleb McDaniel
Great maintenance department and very virtuous life guards, sometimes the park as an unusual smell though
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Brad Welborn
A few things was not open, they discounted $5.00 . All in all not bad lots of sun and fun. Good time.
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Javonda Walker
I dont mind the $18 per adult, but $15 per kid just for a recreational swim? Thats a turn off for me.
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Shake N Bake
I loved Splash City. It had a rock wall! Albeit a hard one but... and the slides were awesome.
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Jerry Kleeb
Always to packed to enjoy yourself. Usually not enough seating unless you get here early.
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Norm Higgins
Their eternal wave was gnarley and my kids and wife loved it. would definitely go back.
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Tiffany Hamilton
My kids had a blast and really enjoyed themselves. My 1 year old didnt want to leave.
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Skiella Kaye
It was awesome I got foot mouth and hand disease(bumps)but it was fun!!!!
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lacountess thomas
this not good for kids so close down before i report this dumb ass place
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Jan Smith
The most Ive had in a long time. Several areas for kids and adults.
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Imani Rush
Had a blast with my 4 year old and my husband. Great for family fun
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Dwight Goliday Jr
Its a great place to bring the family and friends for am outing.
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Regina Hamilton
Fun place to spend a hot afternoon with the grandkids
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Amanda Clanney
Had so much fun!! Good slides and nice life guards..
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Rick Branson
Crowded and a little overpriced for what they offer
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Devan Michel
Very fun day is guaranteed for the family here
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Monica Brown
Its a very fun water park for kids and adults
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Lizzy Hernandez
My son loves this place great family outting
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dawn Miller
Fun had a blast wth my kid before college
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Ben Moyer
Easy family fun. Not too expensive.
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Linze Aya
Great place to have fun with a family.
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awsome gamer
On of the most dub water places to go
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Thomas Medder
Great splash park in the Metro East.
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Sarah Swain
a great place for the whole family!
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NotToBeTrusted
I go there at least twice a summer.
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Michael Buckley
Nice especially for young children
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Eric H
Always a great time on a hot day
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Adam Davis
Expense but fun for the family
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Marc McCleary
It had very good waterslides.
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Wanda Bolin
Fun place for the kids to go.
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Tracy Jarman
Good place to take the kids
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LADYLIBRA C
Great family water park
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Julie Cocozza
Nice place to visit.
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Holly Chaney
Great spot for toddlers
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Amy Johnson
Best waterparks around
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Peter Francis
Fun little water park.
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Tracy Hatfield
Pretty nice place
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James Rouse
I like the pool
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Rashina Young
2017 summer vac
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mh clark
Great place!
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Brent Daugherty
Nice park!