Address: | 76000 Frank Sinatra Dr, Palm Desert, CA 92211, USA |
Phone: | +1 877-624-4140 |
Site: | emeralddesert.com |
Rating: | 4.1 |
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Buck Jones
We attended a Tiffin motor coach rally at Emerald Desert RV Resort April of 2014. This was a very disappointing experience with the park. The site that we were assigned was not large enough for our 40 foot motorhome, it was impossible to level the coach. The sites in the park are small and the roads are narrow which make it difficult to park the your coach. Along with that you hear trains all night long, maybe you might like the sounds, we did not. The park is gated and one would think that would provide some margin of security. It does not. I left two bikes parked on the cement pad next to the coach and the next morning someone had taken a bicycle from another site, left it in our site and took mine. I reported the theft to the office manager and received very little concern. Her comment was that with conditions in our country these things happen. I was advised to contact local law enforcement and that was the end of her concern. Two days later after the two bikes were taken a notice was posted on each RV door, stating that personal property should be locked up and secured. Noting like a a day late and items missing. The park does offer a nice pool and exercise room. This however does not make up for the lack of personal concern for the residents needs or security. At the daily rate one would expect a much better experience. It would not be recommend by me for these reasons. You could say not a happy camper. Final comment: The Tiffin rally was wonderful.
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C. Franklin Kielich
Nothing is perfect, but Emerald Desert comes close. As mentioned by others, this place is hard to beat. The grounds are very well maintained and cared for. The individual pads are concrete with lush green grass and trees everywhere else. Our 36 foot RV (3 slides) had plenty of room. There is a staff member who drives around in a golf cart that will address any concern you may have, including helping with your hook ups if necessary. Daily trash pick up right in front of your pad keeps things fresh smelling in that there are no stinky dumpsters except in the far corners of the resort. This is really a nice touch and it help keep the flies to a minimum. The facilities are first class. The pools, tennis courts, spa and gym are a nice as you will find anywhere. There are many excellent restaurants just a short drive from the resort. There is also an RV wash and wax service crew available that will clean and shine the outside of your RV right in your space. We had no problem dealing with the trains. After one day, you hardly know they are around. For the most part, the office staff is very helpful and friendly. Our only issue was with an office person who did not appear to know how to work the reservation program. That was a little frustrating. We plan on coming back in just a few weeks. We have stayed in most of the nice RV parks in southern California and this is one of our favorites.
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Donna DeSousa
Will not be returning to this resort, will not recommend to anyone. This is not the park I remember, have stayed several times in the past. The grass was not green, can no longer bbq. Asked for specific area was told was going to be reseeded, was done while I was there and several RVs were using the sites that we were told we could not use. Tried to put us in a site that had construction materials in it. When making reservation, called because website advertised special rates for fall if reservations were made before end of the month, which I did. When checking in was told there were no such special rates, would never have booked at this resort for the rates we had to pay for such an ugly resort. No longer golf course also and was never told before hand that it had been destroyed. Overall I give this resort a big fat "F".
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MK Miller
Nice big park, but somewhat secluded on the Premier side. Train noise was there, but never overpowering to the point it would wake us..although at times you could feel them shaking the RV, but just barely. The staff was great, very helpful with any needs. (Brought out the Bocci ball set immediately for us.) Showers were clean - never used them - not very private. Pool and hot tub were great, workout room was adequate. Easy access to I-10, and all of Palm Desert area. (Took full advantage of the muffins and mimosas on Saturday moorings!) Immaculate grounds, felt extremely safe here, would come back again. Bit pricey, but weekly discounts get it down to a manageable rate.
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A Private User
This park is especially attractive in the Coachella Valley because it is different in the sense that it does not have park models, it allows dogs inside the park and has a very active management. The absence of park models assures that the demographic has an ebb and flow of change that adds to the fun of the long-term patrons. The energy of the activities director, Michelle Graham, added to our enjoyment of the park. Full of fun ideas and always open to suggestions and help, she fostered a wonderful sense of volunteerism and participation in us as well as others to make every event a huge success. We hope to spend many more happy winters at Emerald Desert!
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A Private User
Enjoyed this resort February 2011, we stayed 2 nights, carried on with our travel plans and decided to come back 10 days later to spend a week. The staff was great for the site and tips for off site in the area. Nice touch to have garbage pickup everyday, we didnt find that at any other resort. We were too busy on day and night life trips to enjoy the events hosted by the resort but did enjoy both pools, hot tubs and free ice cream sundaes. At 58 we felt welcome and comfortable, many resorts seem to be more 70+. Its a little pricey and yes the train is relevant. Vic
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A Private User
Wonderful experience all around! Grounds are beautiful and well maintained! Lots of amenities. We enjoyed the beautiful pool but didnt take advantage of the golf or tennis because we have a baby in tow. The staff was very helpful and friendly. Very pet friendly. The people staying here seem mellow and laid back. We feel like this is truly a desert oasis and we want to come back every year!! The one and only drawback is, as one other reviewer said, there is some highway noise and a train that goes by occasionally, but really, neither bothered us at all!
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A Private User
Enjoyed our stay - perfect Welcome-to-California spot. Spotless park, spotless facilities, activities (for those who want them). There was a train that rumbled by fairly often, and on occasion you could hear the traffic on the interstate, but it offered so much otherwise the noise was easy to overlook. We attended a couple of socials and had a great time...and we dont usually participate in these. The staff was helpful and the area interesting to explore. Were from the Midwest, and well stay there again when we head west.
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Bob Cryer
We have been coming here for near 10 years from Canada now. This trip due to mix up in Arizona we are staying 19 days and very much enjoy our stay. Yes, there is train noise, but you get more or less use to it with time. Grounds are very well kept, cement pads to park on as well small deck space. Buildings and pool are very well kept. Staff have always been friendly. Very central to all activities in Palm Springs and groceries. Now retired as long as Cdn dollar does not go lower will be back more often and longer stays.