Granberry Hills Event Facility

6390 Granberry, San Antonio, TX 78239, USA

Address:	6390 Granberry, San Antonio, TX 78239, USA
Phone:	+1 210-590-8067
Site:	granberryhills.com
Rating:	4.4

Location

Photos 100

Reviews 5

A Private User

My daughter just had her wedding at Granberry Hills-Gardenside. The facility is very nice and has a nice view. However, there are issues you should be aware of. The contract is very detailed and there are often penalties if you do not follow what it says. There is no consistency with the in-house event planners. We usually dealt with a different person at every meeting. One coordinator would tell us one thing, another would tell us something else. If we brought up the discrepancy, we would be told to read the contract. The coordinator that actually worked our wedding, we did not meet until a couple of weeks before the wedding. She did cater to the bride and groom, as she should. However I did get complaints from some of the guests that she was a little rude. Also they have a list of preferred providers. Preferred infers that you have a choice. You do not. You must use one of the caterers on their list. If you wish to use a caterer not on the list, your caterer must purchase an ad in their wedding magazine and rent a booth at their wedding extravaganza. You will be charged for everything, including any extra tables needed (such as for the DJ or candy bar). You will be required to carry in all your own equipment (centerpieces, alcohol, decorations, etc) into the venue, there will be no assistance. When the reception is over, you will be expected to break down your own decorations, pack them away and carry them out along with anything else your brought. You will be asked to have some of your guests stay behind to help you. (I had a problem expecting my guests to work for their dinner). The bar is set up right next to the buffet table, which created issues with the flow of the guests trying to get food or drink. Also, in the middle of the reception, the bride and groom were asked to leave the reception and come into the main house to make a video to talk about how much they liked Granberry. This was not discussed ahead of time and was done on time I paid for. They (bride & groom) did do it because they were caught off guard and did not know what else to say. I am sure you can have a nice wedding here, just be sure to read your contract very carefully and make sure everything is in writing.

Renee Abaa

Very beautiful, but dont let it fool you. The people who work here are not very kind, especially the owner. Before signing anything or agreeing upon anything, make sure that you read the contract. If you have lots of things happening in your life that just come up, or if your just really busy do not have the any event at this venue, because IT IS NONE REFUNDABLE. They dont care to work around issues that happen, meaning theyre not flexible. Almost everything is extra/ pricy like ice, a chair, a table, a glass, microphone, runner, etc. Just a cake and punch ceremony/ reception will run you up to $2000 without the little things that matter like the aisle runner, microphone, decor, and each one is almost $100. Also if you want catering you can only choose from their list of caterers, most of them are pricey or just plain out gross. I know I been to the wedding being held here. Getting vendors out of their list is such a hassle, they have to have insurance, sign paper work, and get approved by venue. Regardless if they do have the requirements and the vendor does not approve its just a straight no, forget it, find something else. I shouldnt need anyones approval its my wedding. I would not suggest or refer this venue to anybody. They are too strict and they can careless about clients regardless of how much you spent. I have never felt so frustrated working with these people, they drove me to tears. Never had a venue make me feel so hopeless til this one. They made me feel like I was nothing.

Linda S.

I would highly recommend this place. My daughter got married there 2 months ago, and I was very impressed with this place and the people who run it. She was assigned a wedding coordinator for the day, and she made sure everything was perfect. Edna was wonderful to work with. As the mother of the bride, I thought I would be running around like a chicken without a head on the actual wedding day. Instead, as I was told, I just showed up an hour prior to the wedding, and Edna did the rest. From the wedding march, to keeping the guests where they needed to be, the cutting of the cake, to the last detail of the night, she handled it ALL. She was very professional and nice to work with. The ONLY complaint I have about Granberry Hills, is the florist (Tuscan Rose) they have on their vendor list and referred. The florist service was horrible and after the wedding when I called Granberry Hills to suggest they not refer them to anyone in the future, they didnt really follow up with that. If they did, we never received a call informing us of the update. But again, that is my only complaint about this venue. The guests loved the venue and the wedding, and are still talking about how beautiful it was. The photos on their website dont really do it justice. It needs to be seen in person.

Jennifer Hernandez

Choosing Granberry Hills as my wedding venue was one of the best decisions I made. Im the type to carefully research and compare all my choices before picking anything! The venue is beautiful and the staff are such great pleasure to work with. Everyone from Jennifer (who kindly answered most of my calls when I had questions) to Teresa (lovely manager). But I have to give it up to Courtney, she was the first face I met at open house and I was blessed to have her as my wedding coordinator in the end. She made me feel at ease through the whole process. They even do all the set-up and decorating so that you are able to relax and enjoy your wedding day! My guests loved our gardenside venue and theres even a small field out next the reception area so the kids can run around and expel some energy rather then being cooped up in a formal event all evening. The only remark I have to say, is if you are getting married in the spring/summer when the time changes forward, dont have the ceremony at 5. The guests on the left side dont have much shade and will have sun coming in on the right side making it a bit uncomfortable as they watch. Other than that, I love Granberry Hills!

Adrianna Garcia

I planned my wedding in 3 months and most venues require at minimum 6 months for you to have it at their location. Thankfully Granberry had an opening when I wanted and had no issue with my timeline. They gave me a checklist of all the things that I needed to do and were there to help me with anything. Planning a wedding is stressful especially in 3 months but they helped take a lot of the stress away with all the help they provided. On the day of my wedding everything went very smoothly and turned out better than I couldve ever hoped for. The venue was stunning and my wedding coordinator was amazing through the whole process. She kept everything on track and made sure that everything that happened was exactly what my husband and I wanted. She also made sure that my husband and I were as stress free as possible on our wedding day. My wedding was better than I ever couldve expected it to be and that is thanks to not only my family and everyone that pitched in but Granberry as well. They ensured that the idea and dream I had for my wedding came true. I would highly recommend this venue to anyone who is looking to get married!