Deepwood Museum & Gardens

1116 Mission St SE, Salem, OR 97302, USA

Address:	1116 Mission St SE, Salem, OR 97302, USA
Phone:	+1 503-363-1825
Site:	historicdeepwoodestate.org
Rating:	4.2
Working:	Closed Closed 9AM–12PM 9AM–12PM 9AM–12PM 9AM–12PM Closed

Location

Photos 100

Reviews 33

Anne von Trapp

I try very hard to refrain from posting negative reviews. Its been my experience that often times reviews written out of anger or are emotionally charged, come across as just that. Ive waited several weeks for the manager of Deepwood to change her mind and do the right thing, but it doesnt seem that will happen. Unfortunately, youve left me no choice but voice my opinion about your business practices. My son and future daughter in law chose Deepwood for the site of their wedding next October 2017. In mid September they dutifully signed the contract and put money down as a deposit. 2 weeks later, my future daughter in laws mother suffered a horrific and catastrophic brain injury that as of this writing (mid November) still has her hospitalized in an ICU unit. This has been a life altering event for the entire family and money is tight. When their plans changed and scaling back was the only alternative, they asked to break the contract and get their money back. Deborah refused. Without so much as an "Im sorry", they got, "we have to stick with what the contract says". So basically, tough luck. Surely after 2 months, one would think that doing the right thing and quite possibly showing a little compassion for the situation would change her mind. Unfortunately it hasnt. With 11 months to go, surely they can re-book the date for another couple that can make it. Maybe more than anything, this should serve as a warning to any potential brides to be. Buyer beware. Know what kind of people you are dealing with. Know that they arent interested in making your day the best it can be, rather they are more concerned with keeping your money and the fact that a contract was broken. Be aware that if a family emergency arises, there is no viable recourse. Im saddened by this but better to find out now, than closer to an actual wedding date.

Joseph Hall

A friend of mine recently put a deposit down to reserve this venue for a wedding in October 2017. Shortly after doing so, her mother suffered a severe brain injury and has been hospitalized since. Seeing as how there is a need for them to help pay for her care, the wedding and all $$ set aside for it have gone to provide the necessities of life for her. They called and talked to Deborah, who--in short--told them too bad. No refunds. I think this place is horrible and will not refer another patient to them for a wedding or any other event. Compassion is something that we are all inherently endowed with--it takes work to rid ones self of it. Apparently, Deepwood Museum and Garden personnel have been hard at work in doing so!! You should be ashamed of yourself!!

Justine K

This venue is very beautiful and most of the staff is great all but the actual manager. Unfortunately she is not customer friendly by any means and is very rude. It very surprising they are able to keep booking events with her lack of customer service skills. So if you are planning for this venue to be your wedding place just make sure you know all your limits and times because they will shoo you out so fast that your head will spin. I give this 2 stars and the two stars are only for the beauty of the actual venue. Also it could use twinkle lights just about everywhere on the grounds and be more accessible for vendors.

Aimee Shaw

Im so thrilled I was able to hold my wedding at the Historic Deepwood Estate. The price for the beauty of the venue, the inclusion of chairs and tables, break down and set-up was incredibly affordable. The gardens are so well-maintained, it made for stunning photos. Their on-site events coordinator was communicative and very helpful in providing guidance to make the day perfect. I received nothing but compliments from my guests about the venue. I would recommend Deepwood to any bride looking for a garden wedding in this region.

Cynthia Conoboy

They serve tea . . . The best high tea in the Willamette valley, your have to book ahead as it is not an everyday occurrence. Also wonderful house tour, events (weddings here are popular), meetings in a truly memorable environment. Gorgeous gardens, the gardens are open most days.

Lauren Zarrilli

I have nothing but incredible memories of my wedding. The ambiance that the Deepwood provides is unlike any other venue I have visited in the area. My husband and I are very pleased with our decision to start our life together at the Deepwood.

Eric Suter

I sent a email to the administration with an inquiry and I never had a response. Obviously not too good of management. I wouldnt recommend, they sure seem like they dont care. Judging by reading other negative reviews they need new management.

Claudia Caratachea

Beautiful clean place. Very relaxing and plenty if seating areas. The gardens are beautiful. My friend had her wedding here and it couldnt have been better. The only down fall was that theres no changing station for babys.

Cristina Jensen

Beautiful gardens. There is a green house. The flowers are attended by volunteers. One of our favorite places to take pictures all year. They have events throughout the year for adults and childern.

Kathryn Davidson

Beautiful gardens that are always changing yet always have the same feel and style. I love watching all the different flowers bloom. This is a great place for weddings too!

Tim H

Great place to do engagement, family and school pictures. The grounds are well maintained and clean. The houses are great to tour and learn about.

Chrys Chabot

Was a great wedding location. Between the manicured gardens and wooded trails, you can capture both traditional and fairytale wedding photos.

Katherine Lupton

A beautiful spot for a summer wedding. My husband and I were so pleased that we chose Deepwood for our wedding.

Phyllis Snow

My second time going. I loved each time. Knowledgeable staff

Norman Kim

Beautiful gardens to take a nice stroll at with the family.

Colleen Nordholm

Loved the architecture and the guide was excellent