Eastmoreland Golf Course

2425 SE Bybee Blvd, Portland, OR 97202, USA

Address:	2425 SE Bybee Blvd, Portland, OR 97202, USA
Phone:	+1 503-775-2900
Site:	eastmorelandgolfcourse.com
Rating:	3.9
Working:	6:15AM–9PM 6:15AM–9PM 6:15AM–9PM 6:15AM–9PM 6:15AM–9PM 6:15AM–9PM 6:15AM–9PM

Location

Photos 100

Reviews 5

sarah lougheed

Seriously lacking in customer service and basic technology! I live near the EGC, drive by it twice a day, and my husband plays there regularly. I decided to begin playing golf myself and so I reviewed their website to learn about their instruction offerings. When I was ready to schedule my series of 3 lessons I contacted the club house and was made to feel that my questions were inconvenient. I dismissed the interaction and scheduled my lessons with a pro named Andrew. 2 days later Andrew left me a voicemail stating that my first lesson needed to be rescheduled, he was not actually available on the date that I had been scheduled. I called back and spoke to a gent named Byron. I explained that I needed to reschedule my first lesson and asked started asking about appointment availability. There was no acknowledgment that my appointment has been screwed up, nor were any parameters were offered, such as "Andrew is only available on ___ an d___ days.", so I was left to ask about specific dates and times that suited my schedule...I think this is a common practice when scheduling appointments, no? Upon having to assess a second date option I overheard Byron say, "This is great! Lets go day by day and look through every appointment book!" (he didnt place me on hold, but rather lay the phone down on the counter top I presume). I overheard voices chuckling and empathizing with Byron. When Byron returned to the phone I asked if there was a more convenient way to schedule things and I was told no, but that it was "really challenging" to look through the books when there are people in front of him wanting to play golf. I told Byron that I didnt really appreciate our interaction and he replied, "Im sorry, I mean...I dont know what to tell you. Were really busy." EGC, invest in some basic appointment scheduling software. Then, promptly invest in some customer service training. Place customers on hold (so they cant overhear your unsavory vent sessions about them), ask to return calls if you are too busy to provide good service. Alternatively, hire people who can handle two basic functions (a phone and an appointment book) while being polite! Not that Bryon will care, because he clearly values the customers that he was venting to about me more so than a potential new customer, but I wont be taking lessons at EGC nor will I play there. Super disappointing!

Brian Price

Ive played here a lot over the years, with yesterday being the first time of the season. Im horribly disappointed with the level of care that this course is receiving. The greens were terribly inconsistent and very bumpy. This course used to have beautiful greens in the summer. The sand traps were the worst Ive played all season. There were three different types of sand, depending on the hole, and most of them looked like they hadnt been raked by the grounds crew in weeks. Some were muddy, some were overly soft. In addition, there was a horrible pest problem throughout the course. There was a dead opossum in the middle of the 2nd fairway, a dead goose floating in the 12th green-side pond, nutria on multiple holes, and geese (and their droppings) nearly everywhere around the golf course. My friend and I were truly grossed out. The bathroom on the 4th tee box hadnt been cleaned in some time, as there was a major blowout in the womens bathroom -- my friend came running out just as soon as she entered. On the backside, there was extensive construction going on on holes 14-16. Orange plastic fences were everywhere and often placed in areas where they really got in the way of normal play. It looked like the course managers didnt feel like it was necessary to be concerned with the overall aesthetics of the golf course. Lastly, we played twilight at a rate of $24 per person, which if the course was taken care of the way I had remembered, this would have been an acceptable rate. However, we were charged $20 for a golf cart at twilight -- 5/6 of the price of our round. Absolutely absurd. I realize this is a Portland public golf course, but give me a break. Both Heron Lakes and Red Tail, which are also Portland public courses, dont even charge half this price at twilight. I played twilight on Sunday at Langdon Farms -- a way nicer golf course -- for 27 dollars and 5 bucks for a golf cart. In short, I will not be playing this course ever again. My experience could not be any worse, and Im embarrassed for the people that have taken this course downhill so fast. What a disappointment.

Synthad1

Its okay, but there are definitely better places for the same price (Stone Creek, Heron Lakes, Red Tail, Tri-Mountain, OGA, etc. etc.) After a few holes into the round, I always regret going there instead of some of the other places around town. I go to East Moreland a couple times a year, because I forget how much bird poop there is around the course. Every step and swing stance needs to be carefully made to avoid standing in it. On some of the greens you have to scrape a clear line from your ball to the hole. It gets everywhere!! Shoes, clubs, pull cart, then your towels, etc... Bring plenty of towels and plan on spending some time at their hose on the side of the club house. The club house is outdated, as well as the Pro Shop goods. The range is horrid. Maybe the worse in town if you dont count Tri-Mountains range. The mats are cheap, old and torn up, but the balls are even worse. They feel and look like they have been using the same balls for years. Dont rely on your distances using these range balls of course.

James Mikell

Scheduled a Tee Time at 0914 and arrived at 0914. Perhaps I should have gotten there earlier, but I was on time. From the moment I walked in the door I was informed that I was late and holding up everybody. I apologized for any inconvenience I may have caused and proceeded with check-in and securing a cart. Once out to the cart, the "Marshall" instructed me to "hurry it up" - it was 0920. I informed the Marshall that my friend and I were a beginner and we had no intention of rushing. He explained to me that was not going to work and I would have to rush through the holes. I made a few suggestions on how to alleviate his concern, but they were not good apparently. They ended up refunding the $150 I doled out to celebrate my friends birthday and we went to Eagles Landing, which I would recommend. I will never return here and would also encourage readers of this review, if you are new to the game, go somewhere else and save yourself the wasted time.

Bill P.

Never have I experienced a rude racist starter. When my friend and I walked on the course we asked if we can play the back 9 since the back 9 was empty. The starter gives us a look and says "absolutely not. There are too many people playing 18". There was no one making the turn btw. So we waited at the front. The starter then ignores us and lets a group of his friends go. His mood changes and hes all happy with them. So the foursome moves on while us twosome waits. You two can go now. So after our round we were in the parking lot and we saw the starter letting two white people go the back. Its busiest now and hes letting them go the back 9. We are both minorities so Im sure this why he gives us an attitude. I spoke to other golfers and they all said the starter is in fact treats minorities in a whole different manner. The course has gotten many complaints and hes still around. Terrible.