Address: | 1801 Gateway Cir, Grove City, OH 43123, USA |
Phone: | +1 614-475-2609 |
Site: | aladdinshrine.org |
Rating: | 4.8 |
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Natalie Janczak
Grand Oaks, due to its owners, Randy and Peggy Mosher, made all our dreams come true! From the first moment we walked inside, until they personally helped send us off to our first night together, we were in total awe and bliss over the whole package.The building is gorgeous, and you can see all the meticulous details and efforts Peggy made in making this a "Grand" place. This place also has a beautiful courtyard! The gazebo offered a lovely spot to take pictures, and I am sure would make a gorgeous ceremony spot. The staff is unbelievebly perfect, sweet and nice as well. They all work together for the same goal as you- making your wedding day as perfect as you deserve. They will meet with you at your convenience, respond to emails/calls quickly, always seem to have answers and results right away, and give the best advice/suggestions.The other attention to detail is in the Brides and Grooms rooms. They are planned with the intent in mind and work out fabulous. The Brides room even has an oversized bathroom so the maids are able to assist easily.They have thought of everything! There are so many "things" you can borrow, rent, or buy at great prices for the day. This is such a nice feature they offer, because they will reuse the items, and are passing the savings onto you.The bathrooms are out of this world. The mens was nicer than some ladies, and the ladies was fabulous. Extra stalls, triangled toliet paper,individual trash bins in each stall, plenty of sinks and mirrors, a waiting area, long mirrors to double check yourself, and so on! This place is also super affordable! It is tucked back in a gorgeous setting on the edge of Grove City, and this place will soon take off! Randy and Peggy understood my attention to details and perfectionist attitude right away, so we worked super well together always getting along great! Peggy would suggest things that she had thought of that I could not see in the moment. She thought of everything you could ever want and ten million times more. She and Randy are so loving and personable, you cannot help but hug them each time you leave. They go out of their way for you to make your dreams come true. That is why they started the place; it was their dream to do all this and make your dreams come true. As we left on our wedding night we hugged them and thanked them profusely; then we said you made all hopes, dreams, prayers and wishes come true! Peggy had a tear in her eye and said you made all mine come true right now by saying that, and I know you mean it! Every single person we talked to after the wedding goes on and on and on about how wonderful and awesome the place was and the effort, thought, time, and love the owners put in to it. They tell us it was the most beautiful, lovely, stunning, perfect wedding they have ever been to. Grand Oaks made our special day absolutely perfect! Grand Oaks is more than Grand; it is phenomenal, and I would hold any event there again in a heartbeat!
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A Private User
Well we had our wedding reception here. As the venue looked lovely(newly opened), good location off expressway, lots of hotel options for guest, and we were able to choose our own caterer (not so commonplace with wedding venues). As far as alcohol, we had to do a drink package through the site, which in order to avoid extra fees, you were basically encouraged to have the bar open 4 1/2 hours for a 5 hour reception, which is unusual. Up to the event, our interactions with the staff were good and prompt, if maybe a bit anal--for example, they had us designate two points of contact if there were any issues with guests so they didnt have to bother us (more on this later). But, the day of the event, the trouble began. They wouldnt let us come to set things up until two hours before the reception, so we had to have friends come and put our flowers in the vases between the ceremony and reception. ("because we dont want to be responsible for flowers" they said) Yet when our people came (well inside the two hour setup timeframe) the staff wasnt going to let them in to set up and gave them a hard time. Then they messed up our slide show leaving the audio off when they specifically asked us to make separate copies (with and without audio). Cori, our point of contact all through the detailing process, bolted after the cake cutting not even letting us know that she had left. Then we had over an entire table of no-shows and a girl (who we only could guess was now in charge) come up and ask us if we were including the DJ in our drink count! Really, you guys are that cheap?! (nonetheless, he had counted him from the start) Then at the end of the night, we went to tell this girl that we were leaving and she said ok. So, we think, all went well that night. Fast forward weeks later when were on our honeymoon and we get a nasty, ranting email from Cori listing various petty items that if they had handled professionally, could have remained small. First there were the "damages" such as cheese crumbs on the carpet, flower debris, a clogged toilet, and kids crawling on the furniture. Another complaint was over an argument during clean up over whether or not to throw out the flowers. No one from Grand Oaks mentioned any of this to us, and if they had it could have been de-escalated easily. The final complaint was that guests were drinking in the parking lot. Once again, did anybody mention this to us or use the two points of contact for drinking issues (one of which who was a New York City cop)? No. Instead they just complain after the fact, which doesnt do anybody any good. All in all, we were underwhelmed by the general lack of professionalism that turned petty issues into something bigger than they should have been over a nominal security deposit. Oh yeah, and they threw out our anniversary cake while we were on our honeymoon. Very classy.
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Houman Babai
We rate Grand Oaks 5 out of 5 only because Google does not allow us to rate it 6 out of 5.The venue is beautiful both inside and out with a gorgeous piano, fireplace, and beautiful décor throughout. The bathrooms are very nice and I appreciated having a separate grooms room and brides room as it helped with our overall experience and getting ready prior to our ceremony. Our initial meeting with Peggy was very informative and helpful. So much that we decided to book the venue right there and then! The pricing of things seemed to be pretty standard of what youll find anywhere else with certain amounts due at certain times prior to the event. Again, that only seems very standard and I cant imagine another scenario or price otherwise for them to do so again, no complaints there! From there, we worked with Cori throughout the process and she was very prompt in responding to our emails and helped us throughout the process including giving us ideas and suggestions of what she has seen work in the past. The caterer that the venue uses (although we were welcome to use a different caterer) was so helpful and in the tastings that I attended, I found all of the food to be so tasty. I asked if he would be able to do something a little different than his usual dishes by making something more ethnic, and the caterer was more than happy to do so....and he did an amazing job doing so!!! I heard nothing but compliments about the food and anything left over was on a cart at the end of the night waiting for me to take home. Bryan, the caterer, even went as far as calling my mother to ask her questions so that he could make the food as close to our expectations as possible. The evening of the ceremony, they were all so helpful, paying attention to every little detail and I later found out that they asked my mother numerous times how she was doing and if there was anything they could do to help. Peggy was even so nice to even bustle my wifes wedding dress after taking pictures, and before the reception. Rather than just handing us the keys to the place and saying "have at it, dont trash the place", they were hands on and helped us out from the beginning of the evening all the way to the end, and beyond it. I have been flooded with nothing but compliments about our wedding and there are so many reasons that Grand Oaks and their staff have a part in those compliments. I would fully recommend this venue to anyone for any other event that they wish to have in the future.