Address: | 75-47 Metropolitan Ave, Middle Village, NY 11379, USA |
Phone: | +1 718-326-2121 |
Site: | danceclubinternational.com |
Rating: | 3.2 |
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Bess C.
Catering hall from HELL!!! I held a celebration there this past July for my mothers birthday & sadly it wasnt a positive experience doing business with this place. Partners Nina & Selina are extremely unprofessional!!! Nina doesnt have a clue, and Selina is extremely condescending, and disrespectful! They did put on a good front in the beginning, they had me believe they were good business people that cared, and respected their customers. I was extremely wrong. I dealt with Selina for most of my experience, unfortunately. After my first down payment the masks were off, Selina became extremely difficult to deal with, and ridiculously unorganized. #1 I was charged for services I did NOT desire, after I had already made my final payment I was charged for additional services that I did not require or desire, and then threatened to have my party canceled less than a week prior to it if I did not pay her. #2 I paid for a DJ specializing in Christian music, and ended up having to ask my guests for CDs to give the DJ to play because he did not specialize in Christian music as Selina said he did. #3 The seating arrangements were changed on me last minute, so the seating cards I had did not match the tables, when I arrived ALL of my guest were standing (I was mortified!). #4 The color theme for my party was mint green and silver, the catering hall was aware of this and they supplied me with a PINK cake! PINK! #5 There were candles on the tables where my guests sat that read "Gabbys Sweet 16", my mothers name is not Gabby, and she sure wasnt turning 16. The only thing they got right was the food,and thats because another company supplies them with it. The only reason this party wasnt an absolute disaster was because of the wonderful staff (DJ & servers) that saw me in distress over the situation and did their best to help and make things work, no thanks to their boss Selina who treats them with little to no respect from what I witnessed. Thankfully my mother was happy in the end and enjoyed her party regardless of the drama. For those who are wondering, yes a lawsuit is in the works! Oh, and for those of you who have checked reviews of this place on Yelp and have not seen a negative one about this place, its because Selina takes in upon herself to delete them from what Ive heard, and I have photos of past reviews that are no longer available to prove it. Hope my review helps steer you all clear of this place!
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Samantha-Jo Marciliano
The venue is very pretty, However I had my daughters 2nd birthday there in October 2016 and the place ran out of soda and had to buy more in the middle of the party. However, Selina was not there. I thought it was fluke because everything else was fine, but Selina was not there and the staff was so nice. I decided to have another birthday there however Selina was there and it was aweful. Selina was rude, unprofessional, and arrogant. I gave her a count of 50 people and I have about 6-7 extra people who were not suppose to come, could make it last minute. Selina was furious during the party and kept interrupting me, and I had no intention of not paying it was unexpected. However, the food ran out before even 50 people got there!! Why, because the catering person dropped the receipt and we took a picture... she only bought 35-40 people worth of food! she paid under 500 for that food! Shes a rip off! Her staff was pleasant but she was unprofessional screaming and cursing at staff! we paid her for the extra people even though the food was ordered and it was basically for 6 extra chairs!! A good business person would have made a deal to keep a good customer and not rip people off. Never going back here again and I dont recommend it. They also ran out of coffee.
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Johanna Rivera
Dance Club International took care of every detail to make my daughter sweet 16 July 21,2017 exceptional. From the moment i book the venue in January. Jeannine made everything clear and took the time walk me through the process. Any questions i had during the preparation she would answer. On our Event Selina ,Millie and her staff did not stop working to make everything we wanted to do was perfect. The food was great. I only gave 4 stars because my DJ Jose was a little difficult he wanted to play his music before a playlist we prepared and it made my daughter upset after speaking to staff he began to play what she wanted. I would suggest that The genres of music requested are played during the whole event. If your looking for a place to hold an event that you have to do little work and have a great experience Dance club international is your place. Thank you Dance Club International!
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Jasmine Hernandez
We just celebrated my nieces Sweet 16 this past Saturday and I have to say that although the venue was pretty, the OWNER, Selina, was completely UNPROFESSIONAL. What began as a pleasant event ended in the worse manner possible. Selina was tremendously rude to us and her workers at the end of the night. So rude that she threw us out while we were packing up our items, and cursed out her staff in front of us! She made promises that she did not keep and conveniently forgot about. Completely unorganized. In addition, the linens were stained and wrinkled. The centerpieces were murky and had random objects in them. Thankfully, our guests and birthday girl were not aware of her rudeness since it happened at the end of the night but we are certain to NEVER hold an event there again and neither will our friends and families. What a disappointment!!!
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Cory Eisler PHIT_PHARM
the entire staff we had for our 1 pm event that we had was awesome!! young high-school student who payed attention to detail. one of the best servers Ive encountered. however there seems to be a supervisor by the name of Selena who was the worst on staff managerial supervisor I have met. she down talked and be little different all employees beneath her in front of me and my 60 guests. her staff was doing an amazing job but she seemed have an issue with everything they did. your current staff is amazing and super helpful and polite. Selena however is the nastiest manager i have ever met. your sales will decrease because of her performance.
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Robert Acosta
I just had my wedding here last weekend and couldnt be more thankful of Selena and her crew. From the beginning, Selena was very honest and straightforward with me and my wife and we both appreciated that. The crew always looked to be working, between cleaning up plates & cups, pouring drinks or setting up for the next part of the day. The DJ they picked was awesome! Very energetic, played good music, helped coordinate the day of events. The place was decorated very well and the food was very good. My only slight, was their choice in bakery as the cake wasnt great. Overall, it was a great experience and Id recommend this place.
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Debbie Figueroa
I HAD MY PARTY A COUPLE OF MONTHS AGO . FIRST OFF THE PICTURES SHE SHOWS ARE NOTHING!!!! LIKE WHAT YOU ACTUALLY GET . THE BALLOONS ARE NOT EVEN AN ARCH THEY JUST FILL THEM UP WITH AIR & LET THEM FLY UP . SHE HAD PLASTIC 99 CENT TABLE WARE THE CHAIRS WERE NOT COVERED AT ALL THE DJ PLAYED HORRIBLE MUSIC WHEN I WAS INTRODUCED THEY SAID THE WRONG NAME . THEY SERVED THE FOOD & QUICKLY TOOK IT OUT . THE STAFF SERVED ALCOHOL TO MINORS & THE BARTENDER WAS NOT EVEN OF AGE TO SERVE DRINKS . SHE HAS TEENS WORKING FOR HER . MY OVER ALL EXPERIENCE WAS HORRIBLE . I WOULD NEVER RECOMMEND THIS HALL TO ANYONE