Address: | 6475 Collamer Rd, East Syracuse, NY 13057, USA |
Phone: | +1 315-299-4030 |
Site: | greenwoodwinery.com |
Rating: | 3.8 |
Working: | 11:30AM–11PM 11:30AM–11PM 11:30AM–11PM 11:30AM–11PM 11:30AM–12AM 11:30AM–12AM 10AM–3PM |
MI
Michael Burke
DO NOT GIVE THIS BUSINESS YOUR MONEY. We were served raw chicken in two different dishes. After being offered desserts for the table we suggested they compensate a bottle of wine on our check because not everyone wanted dessert. The bartender/"manager" was as rude to my mother as anyone Ive ever seen in the service industry in this type of setting for even suggesting this idea. We then requested to speak with her supervisor because of how rude she was when we finally met the owner, Tom Greenwood. He suggested that we were the type of people seeking a free meal after my father insisted to pay. Keep in mind they served raw chicken in two different dishes and all we wanted was one bottle of wine compensated because not everyone wanted dessert. This place is an absolute joke and Tom Greenwood and the bartender "manager" are two of the most disrespectful people Ive ever met working in the service industry. We are going to follow up in in all possible formats to tell other people because this was the worst dining experience we have ever had. I implore you to not give them your business.
RO
Robby Swope
The owner (Tom Greenwood) was extremely rude, disrespectful, verbally abused and threatened my family and I, threw our credit card in the trash, and made us leave! Well never be back, and I encourage other people to think twice before giving him any business. Note: It was a good time until we waited 1 1/2 hours for ONE cheese pizza and simply asked for a refund. He was angry and unreasonable within the first 30 seconds of our conversation. He thought we wanted a "free pizza" *(which was $16, by the way)! But thats not the case. We had purchased, in total, around $100 worth of food and drink before this occurred, and were not belligerent or disrespectful to him or anyone else, and in fact gave the full pizza back to him so that he knew it wasnt about money (which was when he threw our credit card in the trash (we have witnesses)).
ST
Stephen Turner
My office set up a reservation at 645. The 6 of us showed up at 645. At 655 a lady finally comes up to us and says: Waitress -"sorry, were too busy to seat you". Me- we have a reservation under Schoos. Waitress" oh, the 645 reservation. Me- " yes, thank you" She looks at the screen and says "yeah, were still too busy to seat you" Me- What about that table set up for 6 right there? Waitress- "you can sit there if you want, but, it will be a half hour before anyone will even come over to take a drink order, maybe we can be quicker, but other people showed up here before you that we werent expecting" We of course walked out. Why even take reservations. There were 2 open tables that would have fit our group.
JI
Jill Damiano
3 of my girlfriends and I went here for our very first experience, and although we truly enjoyed the atmosphere, the service we received was horrible. Starting with the host, we understand it was a Friday night and very very busy, but was no excuse. The host was rude, the bartender was rude, I wanted a glass of Moscato and the bartender said we dont have it and threw me a wine list and walked away. Instead of offering me something similar. Then we ordered dinner and although the food was good, my one friend ordered a hamburger and it was raw!!! She sent it back and the rest of us were done eating and she finally got a replacement, received our check and was not compensated at all for their mistake!
ST
Stephen Chapman
Started with the stuffed mushrooms (yum) then moved on to the NY Strip with veggies and mashers. Amazing prep and flavor on the steak! The accent of onion and green chilies kicked it up a notch without compromising the flavor of the beef. The mashers were simply perfection. Pared the whole thing with a 4 flight of their best wines (surprisingly good) and finished it of with a chocolate mousse confection that has a tart raspberry drizzle. The balance and complexity was on the mark. I highly recommend this place and Ill be back since I travel to Syracuse regularly.
JO
Josh Wilcox
Great little spot with NYS everything. I picked up bottle of Red Barn Cabernet for a really low price and its really decent. Food was great as I stopped in just by myself. Had the Turkey/Avacado sandwich which tasted great with the wine. The menu was a fair price as well. Its really nice to see more places like this support NYS Local. Pretty worth the money.
JO
Joshua M. Gallagher
Came within minutes of opening for lunch one day with a group of 3. Service was memorably excellent. The cheese board we got as an appetizer may have been the largest most diverse collection I have ever received. Drinks were delicious and the variety was hard to select from. Decor was inviting. Certainly worth a return visit.
TA
Tammy Davis
My husband and I took a very special person for dinner there, it was her first time. Very disappointed in the slow service (on a slow night). The over-cooked mahi mahi was tasteless, served over a bed of tasteless vegetables. Wish I could get that 3 hours of my life and that chunk of $ back....
CI
Cindy Schmitt
I would have scored my experience with 5 stars had they not charged me $6 for too-little tastings despite my $100 purchase of wines. A small courtesy that a new company can/should extend to new customers who theyd like to see come back. Otherwise, the staff and the experience was quite enjoyable.
DE
Deborah Barbuto
Party of 22 for Ladies Night Out for our friend getting married! Wonderful experience! Food was delicious, amazing, reasonable menu! Looking forward to coming back on a Friday night for live music. Thank you Robin for setting up a fun, delicious gathering for us. Waitresses were great!!
CH
cheryl hullin
What a wonderful experience! From the service to the beautiful and relaxing outdoor patio to the warm, friendly service...everything was superb. I loved their seared jumbo scallops! Cant wait to go back! Just what I was looking for...a new favorite place in Syracuse!
DE
deborah mitchell
Went on a Friday night to hear the band Stroke play. It was a blast. They have amazing food, great service and the place is beautiful! Most important, they have the best wine slushys I have ever drank. Definitely worth your time.
MA
Marc Gardino
Wanted us to wait 40 minutes for our reservation. Rude host. Didnt even comp some drinks or offer us to hang at the bar. Bad 1st impression. Wont recommend or be back.
RU
Russ Bartlett
Great place. Its new and nicely furnished. The food was very good and the prices reasonable. Kim the waitress was excellent. Will definitely go there again.
CH
Chris Dambach
I always enjoy myself here on the back patio, sitting by the fire pit, drinking NY beer while listening to great music on Fridays...Does it get any better??
BU
Busch Products
We have had many business lunches here and are always pleased with the service and the delicious food!
SA
Sarah Jane
Very nice gigantic back outdoor patio and dance floor. Bands on wknds, nice wine selection
MI
Mike Epolito