|Address:||596 Defiance Rd, Defiance, MO 63341, USA|
|Working:||11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM|
I would rate this place a 4 or 5 but a certain couple ruined it for us. Very nice winery with excellent view, food, and wine. My only complaint is that we were there while they had a art/craft show going on which is fine and right up our alley so we went to check it out and ran across the rudest most unprofessional couple there. They were set up under the name "Something to Wine About" in which they make metal art wine bottle holders which we soon found out they dont make them at all, they are just ordered wholesale out of a catalog but they want customers to believe they are talented crafters and make this stuff. Anyways, it must have still been set up time as we walked thru and suddenly we could hear the man barking orders, yelling at his wife and calling her names which we felt was very rude, embarrassing, and unprofessional! Who does this guy think he is?! I would hope whoever runs this craft show whether it be Chandler Hill or whoever, that they would screen or check more into who they allow to set up here because this couple was a disgrace and embarrassment to the winery, the craft show, and everyone there!
As far out this place is it better be worth my while. A shuttle to get up the hill from a gravel lot is to much business. (Dont take your nice car it will be covered with gravel dust) Wine tasting 5 dollars. On our last trip we watched the wine servers very close. If you look like you have money they will serve you quicker and fill your glass up more. After you pick your wine its a mad scramble to find a table. We sat back and watch the servers while we drank our 35 dollar wine. They paid absolutely no attention to a poor older couple for over 30 min. While a young want a be crowd was getting served every 2 min. The Wine is over priced, The food is overpriced and not that good.View is great (if you can get a table). But there are plenty of other winerys in that area that will give you way better service with a great view as well. Maybe good for parties but not a good place for a relaxing time. Dress fancy if you want to be served, thats why we always dress up a bit to go here. After this last trip I will not go back.
Nice place, but they have absolutely no respect or regard for their surroundings or Neighbors.. weve lived in the area for almost 30 years and this place shoots fireworks, has loud bands... it is extremely annoying and dangerous to have fireworks with forests (whats left of the area thats wooded, for now.) they send out a weekly email to apprise residents of the upcoming annoyances, the hospitable people they are. Theyre under new ownership and its gotten even noisier. I often wonder how the partners that own this place would feel if we shot off fireworks by their homes throughout the year, had screaming bands, and made noise every Friday and Saturday after 11 pm. I doubt theyd approve. They. Have joe Brazil, a north county transplant (formerly a democrat too) in their back,pocket. Im hoping nearby residents are given more respect in the future. Serene this place is not.. nor respectful.
A Private User
During a recent visit to St. Louis, we made the effort to visit a winery before leaving for home. Because we are not familiar with the area, we called from a list at the hotel to get directions and information about their closing time. Unfortunately I didnt take the list with me. We were very disappointed after arriving promptly at the time we told them we would and then to be treated rudely. They were completely focused on catering to a small private party. They were very accommodating to those attending that event and completely ignored us. If they would have told us they had a party booked when I called we would have been very happy to chose another winery. We will always remember the name Chandler HIll as a place NOT to patronize due to the lack of customer service skills. If I ever see their name on a label, rest assured Ill choose another name to purchase.
We had a bachelorette party there today after being refused at Montelle Winery....where we had reservations. We had a bus and were told, after making a two hour trip that buses were not allowed. Anyway, after our rude encounter with that winery we headed to Chandler Hill. Much to our surprise it was so much more appealing and to our liking. They had an awesome band which we were able to dance to. The service was awesome. The food great and the experience was A+. If you are looking for a winery to hold a party or to just get away in the Augusta area, I would highly recommend this one over the others in the area. In our opinion (and we are women with lots of them) it couldnt have worked out better for us. Thanks Montelle for turning us away. You did us a favor by introducing us to Chandler Hill. We will be back and telling other people about your winery!
Our company chose Chandler Hill to host our Christmas Party this year. From the first conversation, to major planning changes, and finally to the day of the event Chandler Hill was the perfect choice! Megan Lewis was our event coordinator and she was professional, friendly, and very patient with all of our questions and changes. We would be happy to use Chandler Hill again, and highly recommend it for any company events! Great food, bar options, and service! The building is beautiful and a perfect size! Highly recommended!
The club was great but the service sucked ass. Young man with the beard, if you get him MOVE. Basics service lile asking 2 times for napkins and hacing to get rhem myself. Rhe rest os great....5 bucks to taste 5 wines. The. Norm for out here now. I just walked out of the mena room to have the server walk in to finish cleaning the mens room. No gloves, and rhen back out to serve drinks without wasking his hands. I rhink i just puked in my mouth.
Update 9/5 : The additional charges were refunded. Not sure whats going on but leaving this review up for others to be careful. Be weary of charge fraud with the downstairs patio "To Go" orders. We ordered a platter of sausage cheese, and hummus for $25 and our bank account shows $75 today. Make sure you grab a copy of the receipt when going out there! Our charges during tasting upstairs were correct. Beautiful place.
Beautiful winery! But there needs to be more servers, its hard to get any service. The worst is trying to do a wine tasting, looks like they had only 2 people trying to pour wine for everyone, they were running into each other and we had to wait a very long time just to get another sip of wine. I suggest Montelle or Mount Pleasant, they have plenty of staff to fill your needs and have a pleasant experience
Visited here while i was on vacation with my girlfriend. I love the size of the winery and the woodwork on the ceiling was stunning. Their prices for wine samples are excellent, and they are incredibly knowledgeable of their products and many others. If you like a bit more oaky flavor in your wine, I personally recommend the One Eyed Jack. Thank you, Chandler Hill, for making this trip very enjoyable!