Address: | 4801 Johnson Rd Suite 10, Coconut Creek, FL 33073, USA |
Phone: | +1 844-535-5900 |
Site: | jellyfishart.com |
Rating: | 5 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
AN
Anthony Romero
our new Jellyfish are doing excellent!! I thought they would take time to acclimate and eat but man these guys are hearty and swimmers!! they started thriving almost immediately once in my new tank. We waited for about 6 hours beore their first feeding and man did they eat right away!! My son and I couldnt be happier and they are such a pleasure to care for and so hard to stop gazing at. We love your service and our Jellyfish are doing so well!! Thank you!! Excellent products and easy to care for instructions and 1 stop place to get all of your needs for the Jellies. we named the largest one "Little Benicio Del Toro" the middle sized one is "Gina Carano" and the little one is "Mr. Bouncy" I would like to see this same exact set up offered in say a 12 gallon size tank in the near future made by them. I put together an all in one summary care guide using the info from their website to post on the fridge so I know exactly the routine care to give them and when to do it. I want you guys to make a 12 gallon aquarium please! I highly recommend using this company if you want to get started into the wonderful world of Jellyfish. I have had freshwater fish before and a saltwater aquarium so large that I paid someone else to maintain it but this tank is a breeze and by far Jellyfish are the coolest things and most relaxing to watch swim!! -Anthony
EL
Elizabeth Bellon
From the first time I contacted their customer service, all of my questions were immediately answered and then I placed my order, the tank was received in perfect condition, well packaged. I purchased the tank with 3 Jellies. I am located close to their office and visited with questions and Paola, their Director of Education was extremely helpful and provided me with answers to all of my questions and assured me that I can take proper care of my Jellies, by simply following directions carefully. She is amazing and has a pleasant disposition! Additionally, I emailed their customer service with many questions and Jon answered every question and offered many helpful solutions, in setting up my tank properly. I am ecstatic! I adore my Jellies, they are a great source of relaxation. Watching them, helps me relax and take my mind off anything stressful! The tank is easy to maintain, as long as you follow directions, they also have several helpful instructional videos on their site. I highly recommend Jellies for anyone who wants visually stimulating creatures in a lovely tank, which is easy to maintain, with proper care! I highly recommend them, based on their product and amazing service!
RO
Robert Actis
A birthday gift for my wife; this was a big hit. The tank itself is pretty cool, and comes with a remote to change the lighting. The jellyfish are more active than I expected. The jellies are hand fed with a large baster. I thought this would become a chore, but I still find it fun after two months. The small (5 glln) tank requires more maintenance, ie., weekly water changes as well as keeping it in a cool place. Weve found the jellies like fresh and cold water--that is, they are more active in that environment. Changing the water each week seems like a lot of work, but one can buy pre-made salt water from any aquarium store, and the tank is only 5 gallons, so its not as big a task as it would seem. Jellyfish Art delivered everything they promised, and have a lot of videos on how to start and maintain the jellies that helped in the beginning. Watching all the different chemistries (pH, salinity, nitrates, etc.) may seem overwhelming, but weve found if you change half the tanks water (2-3 gallons) weekly, a lot of them become moot issues. Overall, we are very happy with the jellies and very satisfied with Jellyfish Arts service.
SA
Sarah Peets
I am in love with my jellyfish. It was a gift from my fiance, and while he was on deployment it arrived. With customer service alone, they deserve 5 stars! They responded within 24 hours when I had issues redeeming my jellyfish, and helped accommodating my unique situation. Not only that, but their e-mails were also very professional and friendly. In regards to the tank, it is super cool! It was not that difficult to set up, the kit I got had the perfect amount of salt in it for the tank so that made it even easier when measuring the salinity. I also really enjoyed the magazine I got with them. They are fascinating, beautiful, and watching the process that is them eating is so cool. I honestly would suggest anyone who has Generalized Anxiety Disorder (GAD) and has the money to invest in this. They not only keep me company, but mesmerize me and calm my brain down enough. Right now, that is what I need the most. So thank you, and I absolutely love them.
ST
Steven Long
Jellyfish Art (and Paola Espitia) have been great. I started a grant process to purchase the jellies and equipment for my science classroom in March 2015. JFA was prompt in getting me information and guiding me to the products I would need to be successful - even helping me determine the most economical way to purchase my supplies! Fortunately, my grant was approved, and the ordering process in September was seamless and flawless. They have responded promptly to emails and questions I had regarding my order and handling the jellies (sometimes I need some hand holding :-). The videos on their website are informative and most helpful. In the month that my students and I have been caring for our 3 jellies, they have doubled in size and are most mesmerizing. Student and staff stop into my classroom to gaze at the jellies. They are beautiful - and if you follow instructions - they are easy to maintain. Highly recommended!!!
ST
Stephen Johnson
Got the Nano as a gift via the initial IndieGogo campaign and its still in great shape over a year later. The instructions at Jellyfish Art for actually taking care of the jellyfish - for instance, how to identify health issues and how to resolve those issues - are, in my experience, woefully inadequate. However, it needs to be said that they are no worse than almost every other single-source of information about how to care for jellyfish. Water chemistry is far more complicated than what businesses like Jellyfish Art market them as. If you want to spend the effort to really understand how laminar flows work, what causes a jellyfish to become inverted, and what causes the tentacles on a jellyfish to ball up, then Jellyfish Art is a great company to purchase your tank and your jellyfish from.
RO
Robert Helbing
Jon and the folks at Jellyfish are are good folks. Very helpful and accommodating. Unfortunately the Kellys do not last very long. Once they arrive they are very cool for a week then start shrinking, all at different rates. I changed the water & cleaned as per program. Bought two different type of food and followed instruction to a T but each time I received a new batch of Jellyfish they are all gone within 2 months. Now I have an empty tank and a lot of extra salt, food, filters etc but no Jellyfish. I guess they are not meant to live long in a tank. I talked some friends into getting some and they quit trying after their second set withered away. But, Jon was very easy to work with throughout the process. The jellys were not as easy to deal with.