Address: | 5225 Raintree Dr, Parker, CO 80134, USA |
Phone: | +1 303-607-5700 |
Site: | theclubatpradera.com |
Rating: | 3 |
Working: | 5AM–5PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 7AM–8PM 7AM–8PM |
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Jessica Lesniewicz
I have had so many issues and am so frustrated with this venue I dont even know where to begin with a review. With that said, I would love to begin by saying that the property is very beautiful and its a shame that the staff is so difficult and terrible to work with. I began my journey with Pradera back in November to finish the process disappointed and with no wedding in June. First warning I make to anyone considering this venue is the fact that they cannot keep staff. Staff seems to change every couple months or even weeks. From beginning to "end" I dealt with 4 different people. Another beware is that nothing has ever been consistent. I was told that I would be getting a facility charge fee waved due to family being a member at the venue and that our wedding party would be given a free round of golf; this was by the first person who gave us the initial wedding tour. After reading through all their pricing information I found that no one, member or nonmember pays a facility fee as long as they reach their food and beverage minimum. In an attempt to verify and secure our date in January I never heard back or could meet with the 2nd person working this venue. Finally, once the third person arrived in April, I was at least able to meet with her to find out that the wedding party was not to get a free round of golf and other charges that were not even mentioned during our first visit would be added. Communication was very bad still, being told they would work on things and get back to me only to have me chase them down for answers and again still have nothing concrete given to me to secure my date. Finally comes June 1st I find out that the 3rd person I have been "working" with is also leaving the facility. Her attempt to keep my fiancé and I happy she meets with us and lets us meet the 4th contact person we will be working with for our wedding (keep in mind I still have not seen a price estimate or given anything to sign to secure my date as requested) for her to tell me after 8 months of attempting to plan and book my wedding that they cannot give me my date. She even tells my fiancé and I that if we would have put down a deposit months ago that they would have had to hold their commitment to us and give us that date even though there is another event scheduled that day. The new lady also informs me that she would talk to head staff about all the issues and grief that my fiancé and I have been going through and she would be back in touch with me in an attempt to keep our wedding on the date requested. That was 11 days ago and still no word. If there are three things I would take away from my experience with this venue it is that they do a good job presenting themselves and their venue as a great location for a wedding but they are not due to lack of communication, organization, as well as rude staff. This is my first time planning a wedding and feel as if it should not have taken 8 months to find out whether they could or could not host my wedding on the specific date requested. I also feel that it should have never taken over 8 months to find out that they have another event on the date either. If they are this shady and unorganized with just being able to give me a yes or no on dates, I could not imagine how they would be on the actual wedding itself, and with member of the club as family. I would never book a wedding here after what I went through, and quite frankly am not. I highly suggest another venue.
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Student Sydney Lacy
Wish I could give 0 stars. Went there with a group of 22 for prom. Good food however the waitress was a mess. We only had one waiter doing our whole table. She kept forgetting drinks or brought the wrong one. We had to ask her several times for different things. Then when it came time to pay I put my card in the black booklet and handed it to her. 10 minutes go by and I ask her if she has my card considering most people got theirs back already. She said she would go get it. 10 more minutes I ask her again. Every couple minutes checking to see if she dropped it off. Everyone has gotten their cards back by now 10 minutes later. Except two of my friend waited another 10 minutes for her just to get change back to them after asking her several times. When I asked her again she said it should be on the table. I look and cant not find it. She says she can look or I can look again because she doesnt have it. So I go look again and have a panic attack considering my card is gone and its the nght of prom and we are now 30 minutes late for the dance. 21 people ready to go but no real help from any staff. She looks in the back for a couple minutes then says she cant find it and that it might have fallen out or someone took it. And to add to that she never approached me about it, she talked to other adults about it, despite it being my OWN card with money I work for. So we go to shut off my card and head to the dance and 30 minutes later after being late to the dance by an hour a mom texts her son to tell me they found. Never asking for my information to inform me about MY CARD. I still have not been able to drive the 40 minutes to pick up my card that WAITRESS lost. Drove today to find out that they close at 1pm not 5pm. Call a manager and am met with an apology and trying to meet half way to get my card THEY lost. when I said that I want my meal free considering I went to pay $45 and NEVER got my card back because THEY LOST IT. I was met with what seemed like a confused attitude about why I would want that. But I could be wrong. Im expecting they look into how they wrong things and figure out what happened. I work at a restaurant and know things happen but that is ridiculous.
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James Durden
Ive been very satisfied with the staff and service. The club is fairly relaxed and the members are mostly down to earth, good people. The staff and their turnover seemed to be an issue that is being addressed. They have a core staff that they keep through the winter and seasonal staff plus core staff during the peak times. The course is great and I really enjoy playing it. The facilities are nice. It reminds me more of a ski lodge rather than a country club. It definitely has a mountain feel to it. Ive made some good friends here and other friends have become members too. Were very happy here.
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Review Reports
Staff is 1/2 ---. Area is beautiful, people are a bit dull that work and visit here. Being a member is ok, but got a bit old, FAST. As bleak as it may sound, the story of good times is simply less compelling than those of bad. To serious for kids, needs luster, definitely lacks professionalism. Just my opinion, glad I am moving on soon, Sherwood Country Club in Los Angeles beats this by light years.