|Address:||1325 Graham Rd, Silver Lake, OH 44224, USA|
|Working:||Closed 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–10PM 7:30AM–10PM 7:30AM–3PM|
WORST PLACE TO HAVE A PRIVATE EVENT!!! READ: WEDDING! Please Brides, Grooms, and Families save yourself money and heartache and book your event with a more reputable venue. We had a total breach of contract in regard to anything Silver Lake was responsible for the night of our reception. The management is terrible and the only thing they excel at is taking your money and then doing absolutely nothing to earn it. I was promised a private event and instead had a homecoming event planned the same night as my reception booked a year out in advance. I had teenage girls half naked invading my meticulously planned incredibly intimate wedding reception. They didnt bother to tell me this when I made my final payment 3 days before my wedding. My reception was the exact opposite of the description touted on their website. All Silver Lake Country Club did was collect my money --a deposit at the beginning and a collection of basic information 1 month prior to my wedding. There was no other assistance....the private event coordinator Lorelei Olzinger-Nelson couldnt be bothered with me a non-member that was bringing such meager business to their establishment. I cant tell you how many times I heard "this is a business" and believe me that is all it is--and a poor one at that. Silver Lake didnt meet my basic expectations let alone exceed them like they claim. They did NOTHING to customize my event--they provide the 4 walls and that is it. My family and I choose the floral arrangements, the cake design, the upgrade in chairs and linens (what they have to offer is outdated and bland), and other special decor and intimate details that made the night memorable. All I paid Silver Lake to do was provide Ivory napkins and hot food. This was a bridge too far. I had a small reception of 85 people and I choose buffet so that food would be warm. Our food was lukewarm and overdone. Service was terrible, when things werent delivered as contracted it sent the staff into a frenzy and they had no idea how to properly execute service recovery. They caused 45minutes of stress over pink napkins they set out instead of ivory as I ordered---which resulted in my family going out to find ivory napkins. Not to mention precious time wasted with my photographer. The service recovery was handing my guests gold napkins at the last minute as my guests are sitting down to eat. Your money will get you 4 walls- no privacy, no dream reception, no effort, no quality service, no hot food, no attention to detail, no fulfilling of contracted services, their members walking freely through you event because in the words of their members "who the F*** are you, Im a f*******g member here". Oh and if mistakes are made as with our event it will be used as the general manager would like to call it "a learning experience". It appears they are only good for golf....so leave the weddings to real experts.
I attended a wedding and reception a year or two ago at Silver Lake Country Club. I was deeply impressed by everything at the event, from the decorations to the food to the service. The coordinator, Ms. Lorelei Olzinger, was an excellent host for the bridge and groom, who are good personal friends of mine. The food was outstanding. I had the one choice of chicken with lobster mashed potatoes. The food was warm when it arrived and I enjoyed the meal immensely. I couldnt help but notice the comment from the angry bride who posted a few weeks ago at how upset she was with Silver Lake Country Club. She seems to believe that her reception should have been completely private, with no SLCC members permitted to come to the club that night. Thats not how country clubs work. They do NOT ban their members from coming to the club, even when another event is being staged. Even when you walk in to SLCC, you can see that the banquet floor is not closed off from the rest of the facility. Obviously the bride and groom in her case did not bother reading their contract. At any rate, the event I was at was perfect. And I know everyone else who attended thought it was one of the most elegant receptions theyve ever attended.
DO NOT TRUST THIS CLUB with your wedding reception especially if you are a nonmember. Lorelie Olzinger-Nelson did not do much of anything but sit at a computer meeting with us a grand total of 2 times in the span of a year.....and then did not know how to rectify any problems when they arose the day of our event. It is important to for me to emphasize to future Brides, Grooms, and Families to save your hard earned money and most importantly to book an event with a more reputable venue in the area. Our biggest mistake was placing a deposit here and not properly vetting the place before we committed and believe me it is all a song and dance to get your money and no effort or care is put into the day by Silver Lake. If you want privacy this is NOT the place for you we had a small reception invaded by club members who were completely disrespectful to our guests and my family. Please, Please book with a venue that will give you time, respect, kindness, care, and will value you as a client even if you arent a member---Silver Lake Country Club will give you NONE of the above.
We have used Silver Lake Country Club to host our annual January Strategy Meeting and Mid-year meeting for our company. These events take place over a 4-5 day span. We depend on Silver Lake CC to supply us a meeting room, meals, snacks and beverages through-out the day. Every time Silver Lake CC has done an excellent job tending to our every need and they take all necessary steps to make sure that these events are a success.The food has always been excellent, the service is top-knotch. Lorelei Olzinger-Nelson goes out of her way to make sure that everything is just right and then follows up with us to make sure that we are happy. I would recommend utilizing this facility and Lorelei to anyone needing to host any event.
Weve had the opportunity to plan many different kinds of events with Lorelei and the staff at Silver Lake Country Club. They are VERY professional and pay close attention to many, many details. Ive had meetings for work and private parties, as well as special dining and each time the staff goes above and beyond to find special ways to make each event a memorable one. Our guests have always had a wonderful time and complimented the events even weeks after they were over. I would highly recommend them to anyone for any private event, wedding or holiday party. They have a wealth of ideas and truly enjoy helping make each event unique and special for every guest whether a member of the club...or not.
Silver Lake Country Club is PERFECT for any wedding or corporate event!! I am a highly satisfied bride.. Lorelei Olzinger-Nelson was extremely involved in planning out every detail, and our wedding went off AMAZING! We still have family members raving about how beautiful it was, how wonderful the dinners tasted, and what a fabulous time they had! Carolyn, who works with Lorelei, was there that day also and was wonderful at keeping everything moving smoothly. We were SO THANKFUL to have such a wonderful Country Club for our Spring wedding. The view of the golf course is unbelievable!! Our company has also had holiday parties there for MANY years with A+ service! Exceptional!!