|Address:||711 Smithtown Bypass, Smithtown, NY 11787, USA|
My husband and I were married here this past July 3rd 2017. It was absolutely amazing!! From the first time we set foot in the building when we were still researching catering halls, we fell in love. The lobby is gorgeous, and we were greeted right away by a friendly receptionist. We mainly worked with Tom Wright, who was nothing but professional, accommodating, and friendly throughout the entire process from beginning to end. The day of the wedding, everything was set up perfectly and the entire staff was excellent. Always on point, accommodating to every guest, and as nice as can be. Sean was our maitre d. He was excellent! He helped me carry my dress while walking around to take pictures, offered us drinks, and made sure we had everything we needed or wanted almost immediately upon asking. Kaitlyn was our bridal attendant who was also amazing. She not only helped my husband and I, but also the entire wedding party throughout the whole night. She was the best!!! On top of amazing service, the food was top notch. Everything from cocktail hour, to dinner (10 choices!!!) to dessert was delicious. We continue to hear compliments about the decor, service, and food from all of our guests. Honestly there isnt a thing we would have changed. The place and the staff are absolute perfection! We will be recommending the Watermill for years to come!!
A Private User
On the surface this place looks elegant under the surface there are many issues. George the matradee was the worst and not friendly to vendors or guest. I was the Photographer for a wedding here and at first meeting George introduced himself to me by yelling who he was across a crowded room. Then sent the Brides party down the isle without music because he couldnt locate the DJ not to mention he attempted to rush my video crew and I had to put a stop to that. Later I caught him being unkind to my brides guest and caught him saying these people dont listen. Was he referring to the fact that they were Black or Spoke French because they were from London. Later during the reception he came over to me and said "If you want I can rush this thing along by cutting the cake and tossing the flowers now." He then spoke with bride and changed his intention to sound sweet. He said, "I can give you more time to party if we cut the cake and toss the flowers now." Hummm! Didnt he just say RUSH THIS THING ALONG to me. I have to say that Im a Celebrity Photographer and I do work with the general public and if he acted this way to one of my high end clients he would not have lived that down. If you want to impress your guest the Huntington Town House is a much better option.
A Private User
I went to a friend's daughter wedding on October 22nd and let me tell you all this A.J photographer is right on the money with everything he said, first off the cocktail hour food looked like it was leftovers from other party and the so called shrimp cocktail had nothing in it that deserved the name except for the shrimp. I will be honest I was just going along with everything until it was time to order dinner, the menu had salmon as the fish choice but when I got my dinner and not just mine the whole party got tilapia in stead. I said to the server what is this? He said salmon sir, I was like you have got to be kidding me I said and asked for the person in charge of the party RICH I THINK HIS NAME WAS,when he arrived he was more angry than I was. His response was " I don't know why you are making a big deal when the bride doesn't care" really is that how you fix a problem ? WOW. well I found out is a common thing they do to people who doesn't know the difference and picked the wrong idiots to do it to. DON'T WASTE YOUR MONEY THIS PLACE IS ALL SHOW IN THE OUTSIDE!!!
1/28/2015 - I hosted my wedding day on January 23rd 2015 at the Watermill. EVERYTHING was perfect! I had an amazing time! The food was excellent, and cooked well(steak rare...) dessert was amazing, drinks were cold. I would recommend this venue to any friend. I dealt with Brian Fingerman to set everything up, and then had the pleasure of meeting some of his counterparts in Eric and Bob. Sometimes we were there simply to drop off money, and sometimes just to see the new renovations. Every time, we were met with a smile, and assisted in any way possible. On our wedding day we were met by Eric and Paul(our Matre Di)... more terrific people who were making certain that we were pleased with everything down to the napkins. In the passed few days, I cannot tell you how many compliments we have received about the place. the only thing I would change is that we had more time as the day went by much too quickly! Thank you Watermill!
I am writing this review on behalf of A World of Pink. We had the absolute pleasure of hosting a major breast cancer fundraising event on April 5th, 2017 - Beautiful Brassieres. The event was a tremendous success and it would not have been possible without the incredible service provided by the staff at Watermill Caterers. The newly renovated venue was breathtakingly gorgeous, the wait staff were pleasant, kind, and attentive, the food was out of this world, and the outstanding service was like nothing we have ever experienced. A World of Pink has held and attended several events on Long Island, and we can truly say that we have never had such an amazing experience like the one we had at Watermill Caterers. This venue is BY FAR the best on Long Island. It will take your breath away. We could not recommend it more for your event, large or small! Thank you Watermill!!
My job had a formal function on the lower level of this venue. My plus 1 took the train from the Bronx to meet me at the venue. I was already downstairs when he arrived. He was stopped at the door and not allowed to come in the venue because he didnt have an invitation. However, several guests at my function including myself did not have invitations and were not stopped from entering the venue. He tried to call me several times but there was no service on the lower level. Instead of helping to figure out the situation (by maybe having the DJ call me upstairs to verify that he is my guest) they turned my guest away. He had to take the LIRR all the way back to the Bronx in the middle of the night. Im very disappointed by the lack of consideration displayed by the staff at this venue.
I have never been tempted to write a review before, but I just have to thank the Watermill for the great job they did this weekend with my daughters wedding. We had a few communication blips with the sales staff in the weeks and months leading up to the wedding and I was a little apprehensive. I did not have to worry. EVERYTHING went beautifully. We really want to thank the bridal attendant, Kaitlyn. She went above and beyond what was expected. I cannot tell you how many people came over to us to say what a great party it was and how attentive Kaitlyn was to their every need. The cocktail hour was fabulous; the food at the reception was great; and the drinks kept coming. EVERYONE had a great time. I will definitely recommend the Watermill as a wedding venue.