Address: | 8200 Hillcrest Rd, Kansas City, MO 64132, USA |
Phone: | +1 816-523-8601 |
Site: | hillcrestkc.com |
Rating: | 3.8 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM |
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Jacob Marchand
As the groom, sadly, I cant recommend this place as being a great place to have a wedding or reception. I dont know who the 5 star reviews are, but they must have known the owners of the venue or something, because their reviews dont match any of mine or families experiences. The responsiveness of Todd is horrendous. He always has an excuse for not responding to voice messages or emails on time. Whether it is that he is on vacation or was out of the office, he will never make it his fault for his lack of responsiveness. At the end of our wedding the manager had him apologize to us for his lack of responsiveness and missing an appointment we set with him. To which I found out he did begrudgingly. I thought he volunteered, but sadly he was made to do it. Even in his apology to us, he made sure no real fault was ultimately on him even his missed appointment with us. Through out the whole ordeal my family and I wondered why Todd was in charge of weddings when he has a personality of a wet blanket and shows little interest in upcoming wedding. Now to the venue itself: The night before the wedding, I came over to check on things and allow some of my relatives set up decorations and such. What I found was a dirty carpet with frosting and food on walls. Decorations had to wait till the morning so that Todd could get people to clean up. This definitely shows a lack of management skills. My family actually did some cleaning because the service was so slow. Pros: When things finally got up and going, the venue looked decent. Though I had to get a few family members to align all the tables in the banquet seating area. The tables, silverware and plates, and decorations showed definite signs of rushed organizing, which also had to be adjusted by me or family. Overall experience was ok because my family filled in Todds lack and other employees were willing to help us.
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Jeff Landes
We had our reception at Hillcrest and everything turned out great! The layout is open and adaptable and there is a patio area just outside. On top of this, it has two rooms which when combined can hold a good size gathering. It has a central bar location near what most people would use as the dance floor that kept everyone mingling and dancing all night. Hillcrest also has a lot of history which makes it a special location. The venue and catering options are very reasonably priced and have a lot of flexibility in the different options you can select. Todd worked with us throughout the process to accommodate our requests and kept in communication throughout. The day of the reception couldn’t have been better. The staff was attentive and kept our guests happy. Even though the food ended up sitting for some time as the wedding party was a bit late arriving, it still kept well and we had no complaints. Overall it was an amazing time. Many people have told us it was the best wedding reception they have ever been to.
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Erica Hopfinger
I had my wedding at hillcrest this September. Absolutely beautiful landscape. Wanted a place that had lots of pretty picture opportunities. Got married on the first tee which was so gorgeous! Little muddy but it had just rained the day before. They gave us a golf cart to go around the grounds. The ballroom was pretty and already decorated. Had a huge bridal suite and the groomsmen had an awesome space too with a pool table. They even got to go golfing that morning. Only complaint I have was that I didnt realize I would have had to pay extra to have the reception last a little longer. I thought we had the place as late as we wanted. I think there was a little miscommunication. They worked it out for me though and gave us a couple extra songs before ending the night. Overall I am so happy that I picked hillcrest. Awesome space for the price! Many people told us it was the best food and prettiest wedding they have ever been to! Thank you everyone at hillcrest! Justin and I had a blast!
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A Private User
I was yelled at by the man who called himself "the owner" although his name is no where to be found on the Club website. My cake was dropped in peices on the floor and left. People were not allowed into my wedding based on how they looked not how they were dressed. I was told that people were turned away for improper attire. But there were people inside wearing nice jeans that were not turned away. I was yelled at and cussed at. they were setting up for another funtion while my wedding was going on. people were golfing during my wedding. galfers walked in front of one set of bridesmaid and groomsmen, A groomsmen was threatened with a billy club in the parking lot. it was horrible.
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Essence Mitchem
I am in the process of planning a wedding for next year and I loved the look of the venue HOWEVER, I decided to not do business with Hillcrest due to their lack of communication and their director of events (Todd). I called for 3 days, every hour, and left messages with his office, the director of golf, and the front desk and he failed to call back. Once he did call back he was very arrogant and rude. I could not imagine planning a wedding and dealing with his attitude and terrible communication. If you are interested in having your event at Hillcrest do not trust them to make your experience memorable for any GOOD reason.
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Josephina Lacy
I had such an amazing wedding here (bride). I loved everything, the venue is so spacious and beautiful and the employees here are amazing! Todd helped us with our whole wedding, even the little things. He went above and beyond and I cant stop praising him! On the night of the wedding we had an amazing bartender, Alex and two other employees helping things go smoothly, Dylan and Ashton. All my guests loved being here since it is easy to get to. Everything went perfect and its because of the great employees here. The price is unbelievable to, for an all inclusive wedding this place cannot be beat.
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James Hale
Ive played the course 3 times this year and its been different every time. I played it this past Friday and it was in really good shape compared to the previous time I played (about 2 months ago). You can tell they are putting some time and effort into making this a really nice course. Even with the drought conditions weve been experiencing, the course is still very green and was a pleasure to play.
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A Private User
Great Donald Ross design dating back to 1916. It is now public and located right in the city a short drive from PV, Leawood, and old OP. I love this course and have always had friendly service from the pro and other employees. The carts have GPS screens. Just hosted a scramble and things went very smoothly. Nice cart girl as well!
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Ryan Surprise
The course is always in as good or better shape as those in the same area. Of the staff I have dealt with, some of the best around and make you feel welcome each time. I dont play there often as it is quite a drive for me, but when I do I am pleasantry surprised by the conditions and the staff.