|Address:||116 W Main St, West Branch, IA 52358, USA|
|Working:||12–6PM 12–6PM 12–8PM 12–7PM 12–9PM 12–6PM 12–5PM|
We went to the Brick Arch to look at the building and buy wine. Upon entering, we were snubbed by the lady who was working who said "This is NOT a restaurant!" "We only use THAT room for events!" My wife and I were kinda wondering where she got her attitude from. We decided to buy wine. We wanted to leave, but felt bad that she was in such a poor mood and no one was in the building. We left, after buying a lot of wine, but we will NEVER be back. This lady puts the R in Rude. Wow.... Someone needs to work on customer service skills.
My parents and I love going to wineries together and we decided to check this one out when we were in town. We were greeted by two older ladies and they were so friendly! I like semi-sweet reds and whites and they had a lot of great choices. I did the 5 samples for $5 and my mom got the sangria which was AMAZING! Everyone was very nice and we will definitely be coming back for live music on Sundays!
Perhaps it is just our taste, but my husband and I go to local wineries to have unique wines that you cant get just anywhere. While these wines arent bad, they taste pretty much like most grocery store wines (with a few exceptions). We likely wont be back.
I go here for my wife but overall I would not go here. Bad service.. bad customer treatment.. they thing they are above the rest.
Great atmosphere , very helpful staff, did the wine tasting and couldnt leave with out buying some .
Very friendly warm people.
dis wine es horrible
I cant drink wine