Address: | 4521 220th Trail, Amana, IA 52203, USA |
Phone: | +1 319-622-3025 |
Site: | chocolatehaus.com |
Rating: | 4.8 |
Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5:30PM 10AM–6PM 11AM–5PM |
RI
Rick S
We stopped here for ice cream and frankly I was very disappointed. The customer service was just nonexistent. We walked in and and the three employees behind the counter completely ignored us and kept doing what they were doing. After about 5 minutes one of the ladies looked our way and said "yeah?" Unbelievable. I had planned to buy ice cream for the whole family as well as some fudge. I went ahead and ordered a small ice cream for my daughter, but nothing else. We sat then sat outside as my daughter ate and heard several other customers complaining about the service as they were leaving. So basically the business took in $3 instead of the over $20 they probably would have made on this transaction had they just practice some basic courtesy and customer service. Bottom line is the owner of this business is undoubtedly losing money because his employees either dont care or are not trained in customer service. This is a shame, because the products they sell are actually of good quality.
LA
Lara Marsh
Unbelievably smooth chocolate! I ordered the "fudgies" (aka fudge dipped in chocolate on a stick!) and they were to die for. I tried the chocolate fudge, the peanut butter fudge, and the mint chocolate fudge and they were all awesome. Highly recommend! Incidentally, I ordered them online and they shipped in the cutest little box with a bow. Sweet!
A
A Private User
If you are looking for wonderful chocolates, caramels, fudge, caramel apples, and so much more this is the place to go. It is all done the old fashioned way, great place to take the kids to watch caramel or fudge being made. The Chocolate Haus is so cute and the staff is so friendly. If you cant make it into the shop, you can order online.
JO
JoyGenea Schumer
Today we motorcycled through Amana, Great little town, the Chocolate Haus was the best place to visit. We walked in and they said "Hi", we enjoyed a free sample and then bought some truffles and fudge for ourselves and to share. It was melt in your mouth good. Worth getting off the interstate to swing in and get some good chocolate.
RA
Rachael Ray
Must stop when in the Amanas! Wonderful atmosphere, indulge in amazing chocolates and treats with excellent customer service. Great place for gift ideas around the holidays for co-workers, employees, friends and anyone who deserves a sweet treat.
TA
Taylor. Richardson.
This place is amazing! Fantastic fudge, killer caramels that just melt in your mouth, incredible truffles, and unique chocolates that you wont find anywhere else. Great for gifts and a neat place to stop by and check out.
LI
Lindsey Miller
Wonderful family owned shop - delicious fudge, chocolates (and more!) and they make the best gifts! I dont live in Iowa anymore but its a must-stop when Im back to visit and I always recommend it to friends.
SA
Sarah Hollandsworth
We have stopped in several times on our way through Amana in the past few years. They have the best truffles I have ever tasted. I highly recommend getting the chocolate covered cherries as well.
BE
Bethany Carson
This place has the best chocolate in the country. The owner was there when I went in and she is just so sweet. Told us all about her shop. It was great. I highly recommend it!`
SH
Sherri Werling
A must stop in Amana! By far the best fudge Ive ever had! I always bring home treats for all my family when I stop in. Worst part of this place, too many great choices!
A
A Private User
Every Christmas I order Chocolate and have it sent to my Family Members! This is not only a Friendly place to visit they are Internet Friendly as well!
ST
Steven Thompson
best chocolate haus ever...we love to go here when visiting from naperville. highly recommend. service is great...and the chocolate amazing...
RH
rhonda king
Always quality chocolate, specialty coffees and other candy treats. Its worth a trip to Amsna to get some gifts or candy for yourself!
SE
Sergio Velazquez
One of the best chocolate I have ever tasted. The dark chocolate is not sweet and not bitter perfect combination of flavors
JO
Joanne McKillip
The chocolate is the best! If you are in the Amana Colonies this place is a place you must stop at! Cant beat the taste!
HA
Hannah Harberts
Amazing chocolates and lots of other treats! Definitely worth stopping, friendly service and delicious goodies!
NI
Nicole Brooks
Received chocolate from the Chocolate Haus for Christmas last year. It was so good! Would highly recommend!
AN
Annette Q
Every beautiful piece is created with great care. The truffels and bars are my favorites.
JA
Jane Tucker
Delicious, high quality chocolates and excellent service. Well be back for sure!
JU
Julie Harberts
Friendly service, best chocolates and caramels Ive ever had!!!
BR
Brooke Hesser
Fabulous pumpkin spice latte.. Perfect for the fall!!!
TA
Tammie Tomash
Delicious chocolates and awesome people!!
B
b hall
lots of goodies
JO
Jonathan Koutek
Chocol-ate