Address: | 3324 Swiss Family Dr, Wiederkehr Village, AR 72821, USA |
Phone: | +1 479-468-9463 |
Site: | wiederkehrwines.com |
Rating: | 3.3 |
RO
Roger Lay
My wife and I visited the winery in 2014 during the wine festival. We had dinner there, and even though it was packed, the food and service were both good. We decided to return tonight for an anniversary dinner, after being reminded of the restaurant through local TV commercials. We had a very different experience tonight. We arrived around 5:30 (opens for dinner at 5) and were promptly seated. Only two other tables were being served at the time. After looking over the menu, and a suggestion from the waitress for my wife to order fish, we began our wait. Two more tables were seated shortly after we ordered, one of which was a party of four. As they began to order, I overheard the waitress tell them that the restaurant had only two (2) cuts of Filet Mignon. (How does a place have only 2 when they use it as their specialty cut and advertise it on TV?) Well, after about 25 mins, the table sat after us was served their food (both ordered steak, one was even well done) as we continued to wait. After another 10 minutes, our food arrived. First for my wife, she ordered Trout Almondine. She was thrown off by the brown color of the fish, but tried it anyway. After less than 5 bites, she pushed it away, complaining about a strange sauce it was served in. Jumping to the end of the meal, I asked the waitress what the sauce was, and she said "just butter". After a few more questions she said it was also "sauteed in wine". As for my meal, I had ordered Rib eye. The menu stated "a hearty cut of prime Angus beef". I would not call what I had a "prime cut" of meat. I have bought better at the local grocery on markdown special as the date was running out. While the temperature of the inside of the steak was correct, the outside was burnt and tough. We got our bill and went to the register to pay. When asked how the meal was, I replied honestly and told her it was disappointing. I told her the things we found wrong, and she went to get the manager. After another few minutes wait, she returned and said the manager offered to take 25% off of the bill. While the waitress did a good job (even with 6 tables) and the hostess/cashier was pleasant and apologetic, the mangers refusal to come out, and the offer of 25% discount seems inadequate. At this point, I am not sure if we will return. Perhaps a third trip to break the good/bad tie that we currently have is in order, but for now, I will rate the place 2 stars
JE
jennifer dixon
My family and I were so disappointed. Because of the extreme high prices Per dish the expectations were for high quality food and customer service that was expected to be great. Not only did the food come 1 1/2 hrs later (with only 4 people in venue at the time) the food was terrible. 4 dishes were ordered.... 1. Steak & Lobster (39.99) .... steak was tough couldnt cut with knife the Lobster was more like Calamari.. wouldnt come off the shell.. rubbery! 2. Steak & Shrimp (19.99) ...steak was the same.. but scrimp were the size of a quarter and looked as if they were cooked on a grill pressed down with a spatula.. blackened... 3. Sausage Plate(19.99)... hubby didnt complain just said there was no wow to it 4. Kids Chicken Strips (3.99).... Taste like they were bought at Sams and deep fried unthawed ... now wow factor either.. fries were ok Dishes were served with a veg that was OK... and potatoes with a fancy name that taste like they were cooked in a roasting pan with a roast all day... Dads steak was replaced another hour later! But by then we were just done... however it was much better ...... he ate about a third of it but was just finished with the venue.. finished with the BAD food and the BAD service... Plus the price of drinks! My recommendations is DONT waste your hard earned money until these people have had some real training in preparing a fine cuisine for there high prices! We are from Oklahoma.. With Trappers and Cattlemens and Red Lobster at a fraction of the price... We must be spoiled! I will never eat there again.....
JO
John Doe
We were saddened when we dropped in for a tasting on 8/19. The employee in charge of the tasting seemed frustrated about something. She didnt offer one suggestion of a wine, but simply kept asking "What do you like to drink?". Not being a big wine drinker, I asked her for recommendations and she simply repeated her question again. We bought wine at the other wineries down the road because they suggested wines based on what we liked or didnt. Youll get a superior experience about a mile down the road at the other places. We also attempted to eat at the restaurant. We asked the hostess (who was on the phone for the first minute we stood in the door) if we could sit at one of the two tables outside. We were told no, they dont serve those tables, but we could order it "to go" and sit out there if we liked. These tables were within ten feet of tables inside, and we even asked about not ordering alcohol. Still told no. We chose to go somewhere else. Probably best, the place looked like a dump and was empty anyway. Keep driving. There are people who want your business just a mile or so further.
AD
Adam Zucker
My girlfriend and I decided to give this place a try because the pictures looked cool. The restroom sign outside of the restaurant pointed to an older building, but we thought it was probably just a cosmetic thing to try making people feel in the country. We walked in, hardly anybody there but we still decided to give it a try. We pulled up a seat and checked out the menu. It very high priced and not what we were expecting just based on the outside atmosphere. I was thinking it was going to be a small town little swiss restaurant, not an attempt at a 5star. We went ahead and ordered two glasses of wine and the cheese/fruit tray. The fruit part was lacking as there were 8 grapes, and half of them were over ripe. The wine wasnt bad, but based on the cheese tray alone we werent going to try any of their actual food. Lots of negative reviews on the food that we found afterwards, but hindsight is always 20/20.
ME
Meghan and Greg Hunt
We did not visit the wine tasting here because of the terrible reviews and a family members bad review of it a few weeks ago. However, we did visit the restaurant for an Anniversary dinner Saturday night. My Wife had the Steak and Shrimp, as I had the Steak and Lobster. My steak was cooked to perfection and had a great taste. My Lobster was very meaty, however the seasoning on it was not a good match with the Lobster its self. My Wifes steak was cooked to her liking, but had a weird after-taste to it. Her Shrimp were pretty much tasteless and again seemed to have the same type seasoning that the Lobster had. My wife had a nice dessert though and I ended up squeezing a few Goose Berries from the back kitchen as these are very good. The potatoes on the plate for these 2 dishes were excellent and the service was above-average. I wouldve gave this 4-stars had the seafood been better.