|Address:||2600 Parkview Ln, Bedford, TX 76022, USA|
I do not recommend Parkwood for anyone who needs to be in an assisted living facility. There has been issues with Parkwood for many years. I had a friend who went to Parkwood for the personal assistance of a resident per the request of a residents relative and they started prying into my friends business. They asked my friend questions like "Who are you?, What are you doing here? Do we have a copy of your background?" They told my friend it was their policy to do background checks on volunteers who assist the residents. That is a lie. They are misleading the public about how their facility works and what they do. They had a sign posted on their front door "Medicare/Medicaid Inspections are being facilitated on such and such date". It is my understanding they do not accept Medicare and Medicaid. They are short staffed. The staff does not do much as far as assisting residents who need to be fed due to the lack of the use of their limbs, like in the case of a resident having a stroke and who cannot use their limbs properly. It has been stated that the individuals working at this facility are from different countries and cannot read proper English. People from different countries do not understand American psychology or medical care, and how this works for these residents. As a former CNA, it has been taught that if a resident cannot feed themselves they need someone there to assist them. The same rule applies to bathing, dressing, and grooming. The mornings should be scheduled for bathing, dressing, and grooming the residents before or after breakfast per the residents request, not late at night when the residents are in the middle of a deep sleep cycle. There needs to be an investigation into this facility. They charge an obscene amount of money per month per resident and some residents have to share a room, which is not fair. There are those CNAs that do work hard, but others do not and are getting away with it. I recommend that this facility close its doors for good or have new management and staff take over. I am appalled!
I wouldnt send my dog here. Very depressing environment. The room was as bare as could be, however they did offer free ants in the room. Good luck understanding the staff. I dont know how they could converse with elderly patients with dementia. You really do get what you pay for. A damn shame.
My husband was in Parkwood recovering from Sepsis. His nurses were wonderful and very caring. We were very happy with the physical and occupational therapy that he received.
Taking care of my grandfather, attentive staff.