Address: | 30 Mississippi St, Buffalo, NY 14203, USA |
Phone: | +1 716-853-1211 |
Site: | buffalo.heliumcomedy.com |
Rating: | 4 |
Working: | Closed 6–11PM 6–11PM 6–11PM 5:30PM–12AM 5:30PM–12AM Closed |
LA
Laurie Glosser
What a joke this place is. We had a party of 20 we were there for the first 20 minutes of the show. It started with me asking the waitress for another drink and she told she to SHHH which at the time I didnt understand and the waitress never ended up getting my drink. The comedians were very involved with the audience asking questions and looking for responses the first time we responded a waiter came up to us and told us we can not talk we were so confused because everyone was laughing and joining in on answering the comedians questions. Then the waitress came back and my mom whispered to me to get another pitcher of water and when she asked me that a different waiter came up to us this time and said if you talk again during the show we will have to ask you to leave at this point we had no idea what was going on and why we kept getting lashed at by the waiters my mom asked the waiter if we are part of the show ? Is this a joke ? We honestly thought that they were trying to trick us and it was going to be funny after. Then after the comedians kept going we started laughing again and this time a different waiter came over to us and said your party needs to leave. Im so disgusted with the treatment and we had no idea why they were doing this we paid our bill and our party of 20 went outside. While we were all outside trying to figure out what was going on 3 men were outside smoking from another table they joined our conversation about what happened and they said they were told 3 times if they are not quiet they will be kicked out! I still cant believe this happened i have never been kicked out of anywhere ever! My mom left her phone on the table and we asked to get it back the waitress said no we will take your name and number down and call you! They would not give her phone back! I will never go here again.
CO
Cooking With Cara
I am at the Helium Comedy Club. Sadly, it was not a pleasurable experience upon just being seating for the first time! I am incredibly disappointed in my first encounter with this establishment! I arrived early and got seated way in the corner next to the wall. I could not see anything! I asked management if they could simply make an accommodation and I was also willing to pay more for a reserved booth seat but the manager was unwilling to do anything about it and told us we had to stay where we were. How upsetting considering I spent my money to enjoy my first ever concert at Helium and I got treated in this manner. Customer service is absolutely not there first priority obviously. I will not be back and I would not waste your money going to a club such as this one! They are truly rude and not willing to make accommodation for their customers and also unappreciative of the money you spend. Thanks for a much Ruined Night for me and my boyfriend, we truly appreciate the rudeness and corner seat you gave us and told us to deal with it. I would like to give a personal thanks especially to Carl being key team player of management that made our night horrible due to his unwillingness to be fair. I will not be returning and good luck to those that do and receive the service we received tonight.
LA
Laura Crump-Hall
The parking and the comedian were great, but the club was a bad experience and I will never go there again. General seating is based on the time tickets are picked up, but youll have to stand 30 minutes before the doors are even opened, starting off with reserved seating, so if you have a handicap that is the reason you need to call ahead to be seated before others. Food was not good and my non-alcoholic drink had 3/4 worth of ice. The air conditioner was up so high, people came there with leather coats on in the summer. The seating is very tight (4 seats at a 2 seat sized table). The servers were all over the place, our server walked away before we could even finish ordering, we had to ask for our bill, and he took forever to bring our cards back. Cant forget about the server who spilled drinks on a customer. If you order your ticket online and it says No Phone Restrictions-know that you still can not take pictures. Bring cash if needed because there is no ATM onsite.
CH
Chris Coppola
Everything was great except Elements "restaurant". Saw Craig Robinson a week ago. Greeted by a barstool with a liquid spilled on it. Shuffled over to our seats and found a menu with a gooey hunk of someones dinner on it. Ordered arrancini (risotto) balls. What arrived were breaded rice balls deep fried to the point I thought they were coated in Grape Nuts cereal. Then came microwaved salmon with cold teriyaki sauce. Beef on weck that resembled lunch meat on a hamburger bun. Wife got a $9.50 cosmo. My PBR was delicious. Show was great, seating is very cozy but not exactly crowded. Very intimate setting. Bathrooms were a mess. Ill be back but not to dine.
MA
Maggy May
Not a fan at all. Seating is awful we were packed in was practically siting on the person behind me lap oh and the person to the right of me as well. I understand wanting to seat people close to the stage and work your way back. But this was not a sold out show by any means no reason to be that close to each other. I didnt even order any drinks cause if I had to go to the bathroom between comics Id never get out!!! If you are claustrophobic or like some space dont go. You will be so uncomfortable. Parking was free which was nice but thats about it.
MI
Michael Rupp
I was shocked to find that a comedy club in Buffalo wasnt a dirty rat-hole. Comedy clubs Ive been to were usually like failed bars and restaurants. This place was ritzy. ( <-Im old ) I went to a show just to try the place before bringing family or friends, and the show they were doing I normally wouldnt have gone to, but I had a lot of laughs, and a artfully prepared meal fit for a 5-star hotel restaurant. This place is a too well kept secret. I think the money they charged for the services delivered was very appropriate. Ill be back again and again.
CH
Chris Austin
Went to see Kyle Kinane and had a great time, parking was free which was a nice bonus. If you dont see it on the website they make the two item minimum rule very clear while you are waiting for the show to start. The prices arent terrible if you really dont want to spend much you can get out of there spending like 10 bucks for a pop and order of fries or mozzarella sticks. There really isnt a bad seat in the house and if you are concerned about being a part of the show, buy general seating as the reserved is all up front. Will absolutely be back
RO
Robt Mallory
The Joe Koy show was disappointing. He seemed high on something, unprepared and spent an inordinate amount of time sipping patrons drinks and eating from their plates. As for the club, the bar management needs improvement. Before the show, we waited for no less than 20 minutes for service. The food menu tastes just like any other bar food; highly processed, salt-infused and microwaved. Id rather they just raise the ticket price than mandate that you order one menu item.