Address: | 900 Club House Dr, Ashland, NE 68003, USA |
Phone: | +1 402-944-9800 |
Site: | golfironhorse.com |
Rating: | 4.3 |
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C Sparge
5 stars go out to the course, beautiful landscape, and maintenance staff; but the 0 star service rating is what brings this rating down to 2 stars. In detail, here is a past experience that I can only hope is remedied by a change in management or was a misfortunate experience with seasonal staff. I called on a weekday morning to see if I could squeeze 9 holes in en route to Lincoln from Omaha. I advised I would be a single, knowing that in busy periods of time, its typical a course will try to group a single with a group of people. I was given 1 option for a timeframe so I could be grouped with a pair of golfers going off, mind you that it was only 30 minutes away and so I replied that I would not be able to make that time. I asked if I could get on a bit after that (10 AM on a weekday mind you) and was told that typically they dont allow singles to play. I asked if they were busy, trying to understand the logical reason why this was becoming so difficult to book a time to pay good money to play their course, and he responded with no. I then said, and I quote "Okay, well I mean if you dont want my business I guess I can find somewhere else to play..." and in that moment I got an "Ok." then click and our phone conversation was over. I completely understand the policy of discouraging single players in times of busy groupings, an outing, or heck even during a somewhat slow weekend since usually groups are routinely playing and a single player can affect the dynamics of pace of play. That being said, during a weekday morning with hardly any traffic it would seem there should be some flexibility in the policy. Heck, to be told, "its simply our policy sir" would have been better than being hung up on. This is frustrating because most people are dropping at least $100 every time they go to play this course between green and cart fees and then food and beverages. Id like to think the average golfer in Eastern Nebraska visits a course like this at least twice annually, and youd think for the money commitment theyd treat their customers in a more appreciative manner. For the sake of this courses future, I sincerely hope something changes with the way you train your employees to provide customer service. I will say, you dont seem to be alone in this elitism type vibe that is put off by many golf courses when you walk into the pro shop. Not sure whats so complex about smiling, asking a customer how their day is going, and bringing some life and energy to the table when a customer or group of customers enters to pay for a round of golf...heck, we are the ones who are paying your bills at the end of the day after all. The local courses with the most vibrant employees will be the courses that continue to get my business.
JO
Josh S
I will not be back. They have some nerve charging $50 to play on a Tuesday afternoon when the golf course is in PITIFUL condition. I have been playing here for years and it is always a tough test of golf, but my latest experience (and it will be the last for a good while) was shockingly bad. The greens had just been aerated, and trust me I understand that this is a necessary part of turf management, but this wasnt your run of the mill annual tines, these were the biggest cores removed from the greens I have ever seen. They top dressed with a ton of sand, most of which was far too granular. Forget putting, there is no point of even chipping on these gravel greens! There were clumps of these massive cores lazily left lying around each green as well. I have to think that this was all a big mistake, because this will take weeks to heal, and it might not ever heal if they keep letting poor surly old golfers on. I noticed at least four greens that had been purposefully damaged by infuriated golfers. Now, I was upset that I paid $50 to be miserable for three hours, but I wouldnt destroy the grass or litter everywhere, but apparently there have been several people reach that level of frustration with the course. I picked up at least three cans that were thrown about. Obviously what needs to be done is offer a significantly discounted rate to play on these greens. Otherwise you will only run away all the good golfers and attract the poor ones, and then the course conditions will suffer much more. Another thing I noticed that I do not recall seeing here before is obscenely large patches of clover in the middle of some fairways (10 for instance). Overall it just seems like upkeep is trending downwards and the accommodations are following suit, but the prices remain premium! That wont fly with me. My buddy and I were wishing we had gone to Quarry Oaks instead, and next week that is exactly what we will do. Not only is Quarry better maintained, it is much more secluded with better scenery, and you dont have to look at houses and listen to people run their power washers, blowers, and lawn mowers.
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Paul Battistelli
Im not sure how anyone could knock this golf course. Im an out of towner who had this course recommended to me. After finishing I could not have been happier. An absolute gem of a golf course. Beautiful layout..... Tons of risk-reward holes. Greens were like lightening and could not have run truer! Holes 9, 10, 11 & 12 will make or break your round. Golfer beware! All in all.... If Im ever back in the area it will be an absolute MUST play!
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Trevor D
The course has a very unique layout. Conditions are usually very good. When we played here last weekend play was a little slow so two of our groups got backed up on one tee box. The local pro drove out to us, rudely yelled at us, and as we were trying to explain that we werent playing an eight-some, he just drove away. We wont plan to play here again.
TO
Tom Boerger
Interesting and fairly difficult course. Excellent condition overall and nice clubhouse facilities. Very scenic, with some unique holes surrounding the quarry lake. #10 is a bit of a joke, but otherwise - highly recommended and worth the trip from Omaha or Lincoln !
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Bryant McCann
A hidden gem between Omaha and Lincoln. Great course, challenging yet fun holes. They have a great staff, friendly and willing to be of any help. Would recommend this course to anyone looking for a change up of the Omaha and Lincoln courses.
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Bradley Hansen
Nice course, but a little expensive for my budget. Its got some pretty challenging holes. Not sure I would walk it though. There are some endurance tests between some of the holes.
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Scott Griffis
One of the best courses in the area. The courses are challenging and unique. The golf carts come equipped with GPS, which shows you the location and layout of the various courses.
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Ryan Conrad
Only thing missing for a 5 star rating is driving range. One of the most personable PGA professionals in state, he can golf his ball a wee bit also!
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A Private User
Fantastic course. Dramatic scenery. No 10 is one of the most unique holes in the state. Plenty of challenges but playable by beginners.
JO
Jon-N-Charlotte Stanton
No waiting. Course was in excellent condition and it was a beautiful course to play. Completely impressed and will be back again!