Address: | 800 E Nerge Rd, Roselle, IL 60172, USA |
Phone: | +1 630-307-8100 |
Site: | striketenlanes.com |
Rating: | 3.6 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–3AM 11AM–3AM 11AM–12AM |
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Cindy Perez
All three employees were constantly on their cell phones during work, even when we were waiting for a lane assignment, and trying to buy drinks. And it wasnt just ignoring us and texting, it was full on on the phone talking to someone instead of doing their job. If I was the manager I would have disciplined the employees, except the manager was the one on the phone the most. Also, we were outright lied to. When we asked to move to one of the other 6 free lanes, mind you there are only 14 to begin with, because of a family of 16 bowling on the two lanes next to us and they were constantly walking all over our lane and almost getting hit by us bowling, not only did they refuse to ask them to bowl properly, the employee said they had a league coming in. And thats a joke. Ive been on a bowling league for 9 years. No decent league would bowl at this crap location. Also, it was slow as hell walking into the place at 6pm on a Saturday. That should have been a clue, no one wants to be here. We didnt either, unfortunately both Brunswicks in the area had tournaments going on and we felt like bowling. But this is not the place for that. If you are an avid bowler this place is not for you. Lane conditions suck, the booths were dirty, the employees sucked and their manager is a straight joke. We paid $80 to that terribly run business. I really hope the owner realizes the potential this place could have with better management.
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sarah packard
BEWARE!!! Bowl here at own risk. We encountered by far the WORST costumer service tonight by the "owner", Jason. He not only tricked us into playing an extra game by saying two games was the same price as one, he also overcharged us. We knew something was sketchy when he told us the total was an even $75. After asking to see the receipt, we realized he charged us $20 too much. This place will trick you into paying more than you should if you are not careful. The staff was rude, unenthusiastic, and careless. Jason refused to give us our money back, which is complete bogusness. Not only does this place have terrible customer service, but it is extremely unsanitary and not worth the money. Do not *I repeat* DO NOT step foot into this horrid place they call a bowling ally. Absolute bogi!!!
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A Private User
A group of 4 of us bowled at Strike 10 on a Wednesday and loved it! We were the only ones there for the first ½ hour, game prices were reasonable ($3.75 I think) and they seem to have drink specials every night and great beer on tap (Guiness, Fat Tire, ext). My friend ordered food and that looked pretty good too. This is a great place to hang out an bowl or even just hang out and have a beverage or snack. We will defiantly be back again!
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remus c
I would avoid this place on busy days; they put us on a waiting list and estimated "30 minutes" before we can get a lane; one hour passed, during which time I could see the owner taking multiple parties ahead of us, even though he said he does not do reservations, and the respective parties entered the premises after us. Poor management.... the lanes are not very good either.....
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Eric Williams
Had a work xmas party here. Ironically, I didnt bowl. But the full service bar had no trouble keeping me well watered with a handful of craft bottles/taps and other standard macro imports. Sampled the pizza and Id say its pretty good for a bowling alley - not bad in general, regardless of venue. I dont give a rip about bowling but its a decent place that satisfied my needs.
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Shannelle Whitaker
Awful management. Nice place but the workers are completely rude. I tried to purchase a beer and the clearly miserable employee wouldnt sell it to me because she doubted if I was the person in my I.d picture because my hair is now longer even though everything is clearly legitimate. Dont come here its not a fun place to bowl
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Manjeet Bhalla
Weve visited this place several times. Its always fun. They have great lanes, an awesome bar, and even a good sized party hall upstairs. Definitely recommend this place for a fun time. They management is very friendly and always looks out to keep the customers happy too...oh, and the pizza and wings are delicious!
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A Private User
Pretty bad service, waited for 2 hours for a lane and was obvious they were skipping us, nobody came up to us to see if we wanted something to drink or eat and the worst part about it was that once we were at the bar they completely ignored us for about 20 minutes. Will never go to this place again.
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Senthil Swamy
You probably wont find a better place to bowl than Strike Ten. The workers are extremely friendly and very helpful. The food is excellent, the lanes are in perfect condition, and the environment is great for any sort of occasion. Highly recommend Strike Ten Lanes for your bowling experience.
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Wojtek
Great place, good music and food, not sure why its rated at 3.5, its definitely 5. The equipment is new and works great, automated bumpers for kids that can be selected on the screen next to your kids name, its just a great place to spend time with your family or friends
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A Private User
I really enjoyed the atmosphere. An upscale bowling ally with a lounge feel. They have tons of TVs everywhere with every game always on, they even have projectors broadcasting games over each lane! To complement that they have nice big bar and their food is just great.
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paul kuchar
Horrible service. The owners drunk son was all over our lane and was constantly trying to interact with us. I also think we were double charged for drinks. All-in-all I walked out very disgusted. will never go back!
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Brian Briggs
I only bowl here in an attempt to make it better, because its close to my house. Staff is overworked but nice. They have very few bowling balls that fit adult men hands...which make it difficult to enjoy.
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Mr Cheesetanks Slot Hits
Nice Facility attended a party here the owner is extremely cheap the party had unlimited pizza and pop for an hour and half. Service was slow on purpose to save on pop and pizza will not be visiting again.
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Shreepaad Dave
Great time here!! Very nice atmosphere and great food. The DJs spin music videos, and they have a very nice balance between family bowling and nightlife. Great for family parties and/or a good night out.
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tim coleman
Well Paul perhaps the owners son is a regular guy with regular problems still trying to inspire someone to strive towards greatness in their life. Word is he has never missed a day of work in his life
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Ryan Haggard
Rude staffing. Came here with my girlfriend and her two friends and the receptionist kept mugging and rolling her eyes at us. Then, she have our group the nastiest table. Never again
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A Private User
i was there over the weekend, was busy but i bowl and had fun with all my friends. i would go back every weekend if i could.... i know where to celebrate my friend bday party....
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Mo Patellio
I wish my town had this type of establishment. This is a clean, modern & family friendly place. The beer selection on tap & in bottles was impressive.
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A Private User
Foods was god but off you want it you better not waiter for them to ask, great environment, much nicer than any other bowling alley Ive been too