Address: | 400 Ave of the Champions, Palm Beach Gardens, FL 33418, USA |
Phone: | +1 561-627-1800 |
Site: | pgaresort.com |
Rating: | 4.5 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM |
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Jay Morris
Overall it was a very frustrating experience at this resort. I love the facility but the club fitting process had a lot to be desired and fell very short of my expectations. The club fitter, Brian first off, was 15 minutes late arriving at the club fitting trailer. OK, no big deal. We went through the fitting process and thankfully, I have enough experience doing this to have narrowed my interest to start with. If you want a full blown, launch monitoring, ball spin type fitting, (particularly useful when getting fit for a driver for instance) this is not the place. So we finish the fitting and Brian asks if he can send me the specs and the price to order them later that day due to other fittings he needed to get to. I agree. Next day, still no specs or price, next day, emails, texts and voice mails, still nothing. 3rd day, I little stronger email and text, so he finally responds, "Sorry Im on vacation, I totally forgot, I will be back Monday" 4 days from then, Monday comes, I call, text and email again, and he finally responds, "I wont be back in the office until Tuesday" Tuesday at 11AM sends me the specs and what turns out to be a full retail quote. Opinion; If you get a fitting there, get what you need before you leave, tipping does not help, it didnt help me, and then go purchase from your favorite retailer or pro who may not be a fitter but at least will take care of you. Customer service is not this facilities or at least the club fitters strength.
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Catherine Weech
Stayed two nights for a girls spa weekend at the beginning of July. Spa reservations were messed up upon arrival and the attention to detail in the room was not what we would have expected, given the reputation of the resort. In our bathroom, there was mildew on the shower curtain and layers of dust in the ceiling vent. The batteries in the ceiling fan remote did not work, so the fan ran constantly and the light was perpetually off. New batteries were never provided. The second day, a bottle of cleaning solution was left behind by housekeeping. Completed the online survey sent by the resort after my stay and included all of the above. Expected some sort of follow-up, but got none, despite sending an additional email via their website. Again, lax attention to detail, with surveys that are an exercise in futility and obviously not read. Overall, very disappointed.
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Richard Kelleher JR
The best golf experience I have ever had. My party of 16 was treated exceptionally. The staff is accommodating and the resort is beautiful. If you are a golfer, tennis player, or hosting a conference... Look to PGA National. I cannot stress enough how immaculate the facilities are. The pool area and restaurant service is impeccable kept and pristine. If you are at the bar ask for Kristen - she was the best. When you are heading to the front desk look to Maurine to take care of anything you would need. If you are a golfer you have 5 championship golf courses all equipped with a great staff and each course is in great condition. The Championship course, home of The Honda Classic, is an incredible golf course and it was a pleasure to play 18 on.
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Phil Westy
Got screwed by a "group rate" with the Golf Channel AM Tour - only to find out several others got the same type room for significantly cheaper - including a round of golf each day, breakfast, no club / resort fees (all of which cost us extra on our super awesome group rate deal). Thanks for the second class deal - luckily your golf course was on my bucket list. Shop around with them or they will nickel and dime you to death. Not how I care to be treated, and needless to say a little irritated. Just an FYI - if you treat people well and try to get them the best deal - they may actually come back on a regular basis.
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Phil Babbitt
I want to reach out to the Security, staff, and volunteers at this years Honda Golf Classic. The PGA Security staff along with Volunteers, and Resort staff went beyond all expectations to recover a lost valuable item of mine. All were very professional and genuinely helpful. The place was packed with people and it was the last day of the tournament. Kudos to all the great people who worked the tournament!!
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Tom Minter
We were a group of 16 who stayed at your resort April 14, 15 and 16th. We had a wonderful time and I would like to take a minute to mention just a few of the people who made it special. Breakfast - Angel I Bar - Kristen & Kali Ironwood restaurant - O Neal Cart Girl - Katie Thank you all for a wonderful time
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Paul Roussell
One of the best courses I have ever played. The facility was outstanding. Great service inside the facility and on the course. Rooms are clean and very nice. Everyone is friendly and helpful I would recommend this to anyone that golfs. 5 stars for sure.
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Jennifer Castaldo
Very expensive, Members only. Had Easter Buffet there, food was ok, not a big selection, and nothing special. Could have gotten the same at Golden Corral for 75% less money. Not very impressed.
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SB Voive
What a friendly staff! Great facility; great golf; great location. What more could you ask for? This was our third stay and well be back next year. I highly recommend PGA National!
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Stefan Bashir
no ac or tv when we got here. had to switch rooms in the middle of the night. but now in a good room and having a good time :)
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Ken Halaby
Love this course. But bring plenty of water balls if the wind is up...which it almost always is!
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David Bush
This place has an incredible pool and the restaurant in the lobby is worth the stay alone!
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Ryan D
Best courses. Best best hotel to stay at. Great pool. Awesome Ivar, food and apps.
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Grant Moser
Beautiful grounds, nice cottages, luxury stay, wonderful pools, good for kids.
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Bryan Sequeira
Slightly dated rooms. Good views. Decent bar and bar food.
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Bob Thompson
Great Tennis Courts and exceptional quality Golf Club.
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Richard
Magnificent golf course. Not so good for spectating.
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Glen Ettman
Hey, bed Dave golf is better than a good day at work
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Jayson Karnafel
Superb service 5 great courses every skill level
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Rosie Taylor
Food was great and the grounds are beautiful.
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Matthew Aument
Great golf course and friendly staff!
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lumberjaq0420
Always nice service is impeccable
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Steve Bederman
Nice course, beautifully groomed
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Michael Respert
Great PGA Tournament course...
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Dean Carter
Great resort and golf club
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Michiel Oostenbrink
Great course and resort
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Matt Kakuk
My club. Love it there
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Brian Rand
Great golf resort
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Moana Faana
Great place.
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Artur Skowron
Great place
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Owen Lapides
Good luck