Cross Insurance Center

Address:	515 Main St, Bangor, ME 04401, USA
Phone:	+1 207-561-8300
Site:	crossinsurancecenter.com
Rating:	4

Location

Photos 100

Reviews 20

Cyndi Grant

I have been to three sporting events at the facility: UMaine mens basketball game, Eastern Maine Regional Cheering Competition, and a quarter final Eastern Maine basketball game. The ticket entrance is inconvenient and inefficient. Perhaps being able to pre-purchase tickets for ALL events and being provided a seperate entrance for those ticket holders would make it a smoother experience? This facility is probably near perfect for the big ticket entertainment events but I give it major thumbs down as a facility for the beloved MPA high school basketball tournament competitions. It is not a friendly and welcoming atmosphere, at all. It is full of employees groomed to expect that people in line with a sippy cup for their toddler are actually using the cup to ferry alcohol into the facility. I know another instance where a worker berated a mother with an infant for crossing her leg such that her toe rested against the back of the chair in front of her so that the infant would be in a position that is conducive to feeding under such cramped quarters. I am sad that something that could be so nice is being made so unpleasant because "thats the way it is everywhere else". This is Bangor, Maine. Can we not condition our population to become the heathens the facility is apparently expecting? Self-fulfilling prophecy can be an unwanted thing.

Jodie Shaw

I attended a high school tournament game tonight. The parking was horrible. I parked by Bangor Daily. While walking around the building, looking for an open door, I came to the south east ENTRANCE. When I stepped in an elder man said "hold it right there, mister!". Confused I said "what?". He said I asked you to leave once. I said impossible, I just drove from Skowhegan and have been walking a half mile trying to get in. He interrogated me for 5 minutes then said go around. He then asked where I was from, Hermon, I replied. He then told me I should know my way around then but since this is a new building it was my first time. My daughter played in the band and when trying to find us at a particular exit, she asked an elderly man in a Cross coat for directions and he reluctantly helped. She got turned around and asked the same gentleman again, he said " I already told you!" I wonder if the Cross family knows they have such rude people wearing their family name and treating paying customers this way? We felt teased, bullied and harassed by these men. We will not be back nor would I recommend this site for anyone looking for fun. The staff ruined our first time. Shame on you! Stay home and be retired if you cant be polite!

Stacy Hersom

I have been to the Cross Insurance Center many times and its great every time! No matter what the weather is outside it is always nice inside the cross center. The seats are very comfortable. The concession stand is a little pricey...Ive learned to pre-game if Im going to an event that is appropriate to drink at. I saw Ron White recently, Ringo Starr and the All Starr Band, Disney Live (last year I believe), we saw the Circus there one year. Its a comfortable venue and it brings a lot of great shows/events to Bangor. Its also a great alternative to the waterfront! People at the cross center, from my experiences there, have been friendly. I dont think anyone plans to go there and get plastered. Its a nice crowd.

Carolyn Jenkins

This is not what Bangor Maine expected. The attendants are rude. I am in full agreement with all the reviews on this site. The building is beautiful but lacks character. You have know idea which entrance to go into. Why not post which entrance on the ticket website? I have also been told to go back out and around the building. I hope those who voted for this building are enjoying paying the extra expense. I think we lost a big piece of our character when we torn down the old to bring in the new. But money talks that is why it is no longer called the Bangor Auditorium.

Casey Murray

Our company hosted an event at the Cross Insurance center over the past weekend. We hold events in multiple convention centers every single week. The staff at the facility was outstanding! They addressed every need for our event. They helped solve a small problem we had with and outside company before it turned in to a big problem. This is one of the best run venues we have ever used

BigJay

Its always a great time. The seats are comfortable, set up for easy viewing pleasure, lots of food options and the sound system is crystal clear. This new Bangor arena is the best in the great state of Maine!

Jonathan Susee

Clean venue, convenient parking across street, could use maps posted in entrance and more concessions open during conventions

Courtney lee

Its pretty bad when you cant organization a event and a lot of people have to park in the casino parking. Worst money spent

Cody Humphrey

Nice venue, clean and not a bad seat in the house. Ushers are old and very very RUDE!

Buff 999

Went to the why Jesus conference and it was wonderful, the chairs were comfortable

Chris Strout

Great customer service! Incredibly helpful and very timely responses!

Tanya Emery

World class venue with exceptional facilities and amazing events.