Address: | 906 S Barclay St, Milwaukee, WI 53204, USA |
Phone: | +1 414-364-3761 |
Site: | thepointmke.com |
Rating: | 3.7 |
MR
Mr. Siefert
I will give this place one star for initial good salesmanship and a fair-looking venue, and preface everything by saying that I really wanted to like this place. In fact, I really wanted to have my wedding here, which led me to ignore several ominous signs. I emailed Clai on 05/08/16, and was told the price was $1500 for everything. Met with his partner Liz 05/14/16, and was told the price was $2500, but negotiated for $2000 for the space + $350 set up/tear down fee (perfectly reasonable, and appropriate to have decreased the price given the poor communication between business partners; the lack of communication should have been the first red flag). The contract was signed mid-day 05/18/16 (for the full amount, ie the 2nd red flag – I have seen this before with businesses that are going bankrupt/have liens/owe back pay). It was cashed 1.5 days later on 05/20/16. On 05/24/16, I was informed via text that “my partner double booked the day of your wedding 3 weeks ago”. Was offered “table champagne” on the house if we continued to book with them. They only had one date in the month that I was looking at for next year (which unfortunately didn’t work, as my fiancé gets 4 days off a month and doesn’t have much schedule flexibility). Since scheduling with their one available date didn’t work, I emailed them 05/25/16 (Wednesday) to get my check back and was told “I ca. Get it to you early next week”, which I took to mean that I would have a check Monday or Tuesday. The next Wednesday came, and I had heard nothing. I had to email and then call to try and get my money back. I finally got the check on Thursday 06/02/16, without any further compensation for them breaking their own contract (we could further go into the mild to moderate hypocrisy of them charging $850 if we were to cancel, but that they get off scott-free). However, they do state in their contract that “The Point will not be liable if they are unable to provide services or fulfill requests of obligations because of situations that arise due to…causes beyond their reasonable control” – I personally do not think that talking with one’s business partner is “beyond [one’s] reasonable control”, but apparently they do. In effect, they proved their contract means nothing in terms of having a date actually reserved, which is pretty important for planning a big event. It felt somewhat like a bait-and-switch – they got their money, and then tried to make us switch to another date while making it a pain to get our money back despite their egregious error. Their paltry offering of table champagne for them violating their contract is abhorrent; breaking your own contract should carry some bigger penalties. All-in-all, their business practice is ridiculously (almost comically) bad – the two partners apparently don’t talk to one another, they require full down payment on a venue that might or might not actually be available for the date on the contract, they can back out of their contract at any time without penalty, and they drag their feet about return on investment. Some other highlights of their wonderful “contract” (in parentheses because it clearly isn’t binding, and attached in full below for further hilarity): “…within 72 hours of singing contract” (we did “sing” it, but I guess that still wasn’t enough to make it valid?), “…sequins-confetti or tinsel is stickily prohibited”, “Our preferred caters list holds an exclusive food.” (also…what?), “…so lighting in the Domes will be different…” (wrong venue, props on the plagiarism). The stock photos on their website are also pretty great (some complete with watermarks).
KA
Kate Luskin
I was looking forward to having my wedding here, but was sadly disappointed. During my initial correspondence, I was underquoted by $1000, which was clarified by the partner to be less than what they typically charged. This lack of communication was further verified when, 4 days after my check was cashed (6 days after my contract was signed), I was told that the partner had double-booked my wedding date 3 weeks prior. How two partners did not talk to clarify dates (or use something such as Google Calendar) is beyond me, especially for a business that caters to hosting big events where have specific dates reserved is fairly important. I was offered free drinks in exchange for moving my date (they only had one available date during the month that I had already negotiated with work to have some time off during). This was unfortunately a no-go, as I was scheduled to go back to work what would have been the day after my wedding if I had re-scheduled on their open date. After informing them that I was not going to be able to stay with them, they took 8 days to get me my check back - one would think that if a business had the gall to break their own contract, they would at least try to remedy it ASAP ("one would think" being the operative phrase). What really gets me is that the venue was advertising during this time how it is giving away its space for free, but couldnt manage to reimburse me in either a timely manner or for the pain that it was having to start the venue search again (especially since I had cancelled multiple meetings as I thought that a contract would be legally binding). It turned out to be an incredibly frustrating experience that I would not wish on anybody else.
TE
TECKY BEE
Beautiful faculty for corporate, weddings, banquets, and private events. The venue owner Clai, is very customer focused and has the resources and people to make your event memorable. The Point has modern clean bathrooms, and a huge fully stocked bar. Clais team members are always professional and full of smiles.
FU
FURY Gaming
Name is Nick kozinski. Just wanted to say place was awesome and very accommodating.would for sure recommend to everyone.
TO
Tori Neiheisel
Kind of cute outside. The drinks, hours and crowd are hit or miss.
JE
Jesse Walters
Start making Moscow Mules and Ill change this to five stars!
TO
Tommy Beier
Great venue for a wedding reception. Was beautiful!
ME
Mela Simone
Great venue. Nice space. Good location
AN
Andrew Konieczny
Great venue with a cool tiki bar.
RA
Ray Shawn
It was very nice and spacious
JE
Jeanine Harvey
Wedding, staff was awesome
RO
Robert Bridgman
Great place